Active complaints

Showing items 21 to 40 of 85
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
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NTB-000-906 2.13. Issues related to Pre-Shipment Inspections 2019-04-05 Uganda: Uganda Weight and Measures Authority Tanzania In process View
Complaint: Uganda does not recognize the Calibration Certificate issued by the Weight and Measures Agent (WMA) for oil tank from URT: Republic of Uganda does not accept the Calibration Certificate of tanks from URT. As a result, our traders are forced to undergo recalibration by Ugandan counterpart Authority (Uganda Bureau of Standards) at a charge odd USD 230. This increases the cost of doing business. The trader paid Uganda shillings 2,655,600. It was stated that the certificate from URT is valid for the period of one year.  
Progress: 1. During the Sectoral Committee on Trade Uganda reported that it will consult and report back during SCTIFI of May 2019.
2.During the Regional Monitoring Committee held on 15th October, 2019, Uganda reported that the NTB was discussed in the EAC Standards Committee and it was recommended that a technical committee should be established to harmonise the the calibration procedures for the tankers and also the fees payable to the service provided. Uganda will report on the progress during the next Regional Monitoring Committee Meeting. Nevertheless, Tanzania is concerned about the charge and requested Uganda to consider and waive it.
3. As per Regional Committee Meeting held on 15th October, 2019, it was agreed that Uganda would provide progress made during SCTIFI meeting to be held in November, 2019, In addition Tanzania requests Uganda to recognize calibration certificate issued by Weights and Measures (WMA) as per SQMT Act, 2006. And also to consider and waive charges / fees.
4. During the RMC meeting held on 10 August 2020, Uganda reported that the law in Uganda requires a verification in Uganda. There is no EAC harmonized regulation in that area and unfortunately, UNBS registers over 95% failure rate on verification of such tankers.This matter was already raised at EAMET and resolved to constitute a technical team from all the member states to review procedures in place. This was not done and URT did not participate in subsequent meetings where action was to be determined. The fees rules provide the scheme for applicable fees. Regarding the payment of the trader paid Uganda shillings 2,655,600, there may be need to substantiate and investigate.
5.The SCTIFI meeting held in September 2020 agreed that the concerned calibration institutions undertake a peer assessment to establish discrepancies and report to the Secretariat by February, 2021.
6.The 24th EAMET meeting held from 29th to 30th September 2020 reported that Peer Review of Road Tanker Calibration/Verification and Visits to the Partner States not yet undertaken due to lack of funds to undertake the activity. EAMET rescheduled the activity for January 2021 and recommended EASC to request the EAC secretariat to mobilize funds for a committee of experts to undertake the activity.b The 23rd EASC Meeting held from 7th to 8th October 2020 directed EAC Secretariat to:
-lobby for funds in collaboration with the Partner States towards the implementation of the EAMET work plan especially training on calibration/verification of tankers and peer assessment considering related NTBs; and
-fully engage weight and measure the institution of the United Republic of Tanzania to participate in EASC activities.
7. The Tanzania NMC meeting that was held in April 2021 noted that this NTB has been outstanding for a long time because the two Partner States are yet to meet and recommended that the EAC Secretariat coordinates the two Partner States to meet and undertake a peer assessment.
8.The RMC meeting held in May 2021 noted that the issues were discussed by the metrology Subcommittee (EAMET) and the 23rd EASC Directed the EAC Secretariat to engage Weights and Measure Tanzania on their participation in the subcommittee activities and coordinate the peer assessment to resolve the differences.
EAC Secretariat on 31st March 2021, held a meeting with Weights and Measures Tanzania on the participation in EAC Metrology activities. Peer assessment planned and to be undertaken by 30th June, 2021.
9.The Secretariat has convened peer assessment meetings scheduled as follows:
(i) 26th to 29th October 2021: peer assessment in Tanzania.
(ii) 3rd-6th Nov 2021: peer assessment in Uganda
10. On 14 June 2022, the EAC Secretariat reported that:
Peer assessment was conducted in October and November agreed to harmonize the calibration certificates. The NTB will be addressed when the two Partner States harmonize and implement the harmonized administrative procedures on road tankers as recommended by the EAMET Report of April 2022.
11.As recommended by the EAMET Report of April 2022. The meeting urged the Republic of Uganda to consider mutual recognition of the calibration certificate as the two Partner States await the harmonization. At the Trade Committee, the meeting was informed that Peer assessment was done, gaps identified and action plan for implementation agreed and approved by Standards Committee The meeting urged the EACS to Fast track the harmonization of administrative procedures to resolve the matter. During the 41st SCTIFI the Secretariat informed the meeting that it had convened a meeting in February 2023 to harmonize calibration procedures for road tankers.
12. The 34th RMC noted that another meeting had been convened to take place in Dar Es Salaam in June 2023
 
NTB-000-936 2.6. Additional taxes and other charges 2019-11-19 Zambia: Chirundu Zimbabwe In process View
Complaint: Sunny Yi Feng Tiles (Pvt) Ltd a Zimbabwean company with both SADC and COMESA certificates of origin. The company is being charged USD8.30 per box (VAT) in Zambian market which is a member of COMESA and SADC Free Trade Area, instead of the invoice price of USD3.80 per box (VAT). In addition the company is being charged 5% surtax at the Zambian Border. This problem is being faced only with the Zambian market  
Progress: 1. On 21 January 2020, Zimbabwe Focal point sent a request to their counterpart in Zambia to follow up on the issue . A response is being awaited from Zambia .
2.During the Zambia NMC verification mission to Chirundu held on 11-12 June 2020, ZRA advised that the surtax is Customs Valuation matter and hence a tariff matter and not an NTB. With regard to the problem of customs the uplifting values for duty purposes and disregarding the invoice value , the client is advised to appeal to department of International and Policy to have the valuation matter reviewed and possibly resolved
3. During the 1st meeting of the COMESA Regional Forum on NTBs which was held on 16- 17 March 2021 Zambia reported that the NTB is a tax policy issue and internal consultations with relevant authorities were in progress and they will provide feed back by July 2021.
4. In September 2022, Zambia Focal Point reported that Surtax on imported tiles was a tax policy issue that was presented to the Ministry of Finance for resolution. On the issue of uplifts on the declared values of the imported tiles, the Zambian law provides a channel for aggrieved clients to appeal.
5. The 3rd meeting of the COMESA Regional NTBs Forum held on 20- 22 September 2023agreed that the two countries to hold a bilateral meeting to consider the matter by 31st October 2023.
 
Products: 6904: Ceramic building bricks, flooring blocks, support or filler tiles and the like.  
NTB-000-938 3. Technical barriers to trade (TBT)
B31: Labelling requirements
2020-02-08 South Africa: Beit Bridge Zimbabwe In process View
Complaint: Arenel (Pvt) Ltd was incorporated in the Republic of Zimbabwe in 1961. Arenel is manufacturer, seller and distributor of food and beverages with renowned brands in Biscuits and Sweets both locally, SADC Region and beyond. On Saturday, the 8th of February, 2020, our truck was subjected to inspection by Port Health, South Africa. The inspectorate then detained the truck on the premise that the labeling of our products was not complying to regulation No. R146 of 2010. The truck is still detained.  
Progress: 1. On 11 February 2020, ( 12:13hrs) South Africa Focal point advised that they were undertaking consultations with relevant authorities and will report back as soon as possible .
2. On 12 February 2020, the exporter advised that the truck had been released on condition that Port Health officials will collect samples for laboratory testing. However, when the truck arrives in South Africa, the company cannot distribute the consignment until samples are collected by the nearest Port Health Officials for lab tests.
 
Products: 1905.31: Sweet biscuits  
NTB-000-947 3. Technical barriers to trade (TBT)
B33: Packaging requirements
2018-03-01 Uganda: Uganda Bureau of Standards Kenya In process View
Complaint: Uganda rejection of tissue paper manufactured in Kenya by Africa Cotton Industries. Uganda does not allow group packaging of tissue paper as provided for under the EAC harmonised standard.
Uganda have not implemented the EAC harmonized standards therefore the products must conform to Uganda National standard.
 
Progress: 1. During the RMC meeting held on 10 August 2020, Uganda reported that Uganda has not yet adopted the East African Standard for toilet paper on technical ground and the matter is before the EAC Technical Committee and as such imports of toilet paper into Uganda is subjected to the Uganda Standard for toilet paper i.e. US 126, Toilet paper – Specification.
2.The RMC meeting held on 1 September 2020, was informed that this issue is under discussion at the EAC Standards Committee.
3.The SCTIFI held in September 2020 was informed that the EAC Standard 2017 was reviewed in 2018 where Partner States agreed on all parameters except for packaging. and hence some Partner States went ahead to develop National Standards.The meeting was informed that a meeting was scheduled to take place in November 2020 and hence agreed that discussions with the Standards Committee be finalised by December, 2020.
4.The SCTIFI held in September 2020, was informed that the EAC Standard 2017 was reviewed in 2018 where Partner States agreed on all parameters except for packaging. and hence some Partner States went ahead to develop National Standards.The meeting was informed that a meeting was scheduled to take place in November 2020 and hence agreed that discussions with the Standards Committee be finalised by December, 2020.
5.The RMC meeting held in May 2021 noted that the Republic of Uganda held a Bilateral meeting with Kenya and agreed on a time frame of 1st July 2021 to resolve the NTBs related to Exercise books, Exercise books, and Pharmaceuticals.
6.The Subcommittee met and agreed that Uganda needs to justify the parameter in the standards scientifically, by February 2021.The Standards Committee then referred the NTB to the Technical Committee, which collected data to facilitate consensus on what should be included in the standard. The Technical Committee meeting is ongoing and will deliberate on the data and the way forward.
7. On 5 May 2022, Uganda Focal Point reported that :
The East African Standards Committee/Technical Committee 065 on Paper and paper products failed to reach consensus on one clause in the standards that relates to wrapping. They recommended to the Standards Management Committee to cancel the project and subsequently withdraw the Standard. The SMC discussed the proposal of the TC and agreed to cancel and withdrawal the standard as provided for by the Principles and procedures for development of East African Standards. The just concluded 24th EASC held on 27th to 29th April 2022 rejected withdrawal of EAS 355:2017 Tissue Paper – Specification and directed the SMC to review the Standard with the recommendation that more options be considered in the wrapping clause. Specific consideration be given to the optimum number of Tissue Paper to be group wrapped without compromising the safety of users. SMC to conclude and report back by the 25th EASC meeting.
8. On 14 June 2022, the EAC Secretariat reported that the NTB was considered by the EACSC in a meeting that took place in April 2022. The EASC rejected the withdrawal of EAS 355:2017 Tissue Paper – Specification and directed the SMC to review the Standard with the recommendation that more options be considered in the wrapping clause. Specific consideration is given to the optimum number of Tissue Paper to be group wrapped without compromising the safety of users. SMC to conclude and report back by the 25th EASC meeting.
9.The Republic of Uganda informed the 41st SCTIFI meeting that Kenyan firms producing tissue papers access the Ugandan market, with the exception of only one firm called Africa Cotton Industries which wraps its tissue papers in group packages, and fails to comply with the Ugandan requirement that doesn’t allow group packing of tissue paper. The 41st SCTIFI meeting agreed that EASC should report on this matter to the 42nd SCTIFI meeting.
10. The 34th RMC noted that the issue was still under consideration by the relevant technical committee.
 
NTB-000-953 7.4. Costly procedures 2020-04-11 Namibia In process View
Complaint: At Katima Mulilo border post between the Republic of Namibia and the Republic of Zambia, Zambian Authorities/ Command centres, specifically the Zambia Police Service and the Ministry of Health Officials stationed at Katima Mulilo border post from the Provincial Administration in Western Province tasked to screen truck drivers at the border post, are charging Namibian transporters and truck drivers to meet logistical costs of escorting their respective quarantined truck drivers to Kazungula, Livingstone, Lusaka and Kasumbalesa transits especially perishables and other essential commodities such as medicines, clearly at variance with World Customs Organisation (WCO) and World Trade Organisation (WTO) Protocols on Trade, destined for the Republic of Zambia and the Democratic Republic of Congo via the Walvis Bay - Ndola - Lubumbashi Development Corridor (Namibia, Zambia, DRC). In the Republic of Zambia and other SADC Member states, and in line with World Health Organisation (WHO) Public Health Protocols, screening, testing and quarantining of truck drivers for covid - 19 are State operations and are at variance with the agreed SADC Guidelines on Harmonisation and Facilitation of Cross Border Transport Operations during the covid - 19 outbreak. This is an added cost of doing business, unnecessary cross border delays without prior notification to transporters and a Non - Tariff Barrier to Trade.

This is unprecedented, Namibian transporters are being charged as much as K800 for each Police Officer for at least 3 days and each convoy of trucks has at least 3 Police officers. The cost is meant to cover lodging and subsistence allowance for the officers.

This is an encumbrance to trade, against the SADC Guidelines on movement of goods and services in the region amid covid - 19 and adds to the cost of doing business, against WCO, WTO, and WHO best practices on global trade facilitation and Public Health.
 
NTB-000-957 5.8. Embargoes 2020-05-13 Kenya: Mombasa sea port South Africa New View
Complaint: Clause 16 of the Government Gazette Notice No. 3530, ban the Bounded Houses where goods are stored until cleared on duties.

With reference to our discussion earlier on the Gazette by Kenya Government for cessation of warehousing of goods including wine.

The timing of the gazette could not have come at a more terrible time. As we all know Covid 19 has had a crippling effect on business globally and economies especially Tourism in Kenya. With the current closure of all camps, lodges, hotels, restaurants pubs and eateries, importers have seen a huge dip in sales of wine as the whole food and beverage industry has been shut down. With no end in sight on the pandemic, this puts added pressure on importers to pay for goods upfront when they simply do not have the cash at the moment. Kenya has also set specific rules on minimum duty payable - so for a 20ft container that is 3 million shillings or $30000.So if an importer is bringing in multiple containers monthly as most importers do , the cash flow required it just simply not feasible because they are operating on very low revenue at the moment.

I think what importers and exporters seek is clarity on this gazette, what was the rationale and was there industry consulted?

Does this mean come mid- August, all goods must be duty paid and are goods imported now can still go on bond and what happens to goods that are all currently in bond.

I also would like to bring to your attention the following implication for South African wine exported to Kenya.

1. Cashflow challenges for traders with upfront payment
2. Unfavourable trade terms which will impact on trade relations.
3. Delays in delivery of products due to readiness of the Custom Officials of efficiently enforcing the new rule without glitches.
4. Cross Border of illicit products

I therefore request your intervention in tabling these concerns and proposal for exemption of South African wine from the rule
 
Products: 2204: Wine of fresh grapes, including fortified wines; grape must other than that of heading 20.09.  
NTB-000-959 7.4. Costly procedures 2020-05-18 Mozambique: Delegação Aduaneira de Zobwe Malawi In process View
Complaint: Introduction of escort fees.

An escort fee at Zobue to escort Illovo Sugar (Malawi) trucks to Beira. It is US$ 200 per batch of 3 vehicles. If there is a single vehicle/truck that must get to the port the fee is still $ 200.

And there is also a scanning charge of US $ 20 per vehicle.
 
Progress: On 28 September 2022 , Mozambique Focal Point reported that , in light of Decree 26/2010, of July 14, it is foreseen to charge road fees for passenger and cargo vehicles with foreign registration plates that cross the border of Zóbwé, Cassacatiza, Calómué, Mandimba, Milange, Namaacha, Goba and Changara District.  
NTB-000-970 2.4. Import licensing 2020-07-01 Zambia: Ministry of Agriculture Egypt In process View
Complaint: We want to import 100% Egyptian Made wheat flour in Zambia, but we are not given permission to import. We have placed several requested to allow us to import, but there are no responses to our application and no reply to our emails. Kindly please Help us. I need a confirmed and authorized approval from Zambian authority to allow us to import wheat flour. Some people say just bring it and have the correct comesa certificate of origin and submit at the time of customs clearance, but thats a gamble, our goods worth more than 200000$ we cannot take risk. I want to import only after having a clear official approval.  
Progress: 1. On 25 March 2021, Zambia Focal Point reported that this issue is currently being resolved. Dialogue with relevant stakeholders to resolve via import parity is underway.
2. On 30 July 2021, Zambia Focal Point reported that the exporter was advised to visit the Zambia Trade Information Portal for details on the export of wheat to Zambia using the following link:
https://www.zambiatradeportal.gov.zm/index.php?r=tradeInfo/view&id=7439 .Further information from can also be obtained from the Director, Agribusiness and Marketing department on +0211 250417. The email address is as follows: yoanness18@yahoo.co.uk or peter.zulu2@gmail.com.
2. On 6 September 2023, Egypt Focal Point reported that they tried to communicate with the contacts provided by Zambia focal point, and as per the feedback of the concerned exporter. However, " NO emails are responded to. The Ministry of Agriculture, say it's not allowed to import wheat flour."
3. The 3rd meeting of the COMESA Regional NTBs Forum held on 20- 22 September 2023agreed that the two countries should conduct a bilateral meeting to review the matter by 30th November. Consultations between the Focal Points and NMC to continue using the online system and that Zambia to provide feedback regarding the ban of wheat imports in the online .
 
NTB-000-977 2.3. Issues related to the rules of origin 2020-08-10 Ethiopia: South Africa New View
Complaint: Requirement to submit Certificate of Free sale for Grain products such as cereals, baked goods etc  
NTB-000-982 1.4. Preference given to domestic bidders/suppliers 2020-08-24 Botswana: Ministry of Trade and Industry Zimbabwe In process View
Complaint: On 24 August 2020, Botswana’s Ministry of Investment, Trade and Industry released a statement that the country would be restricting the importation of baked goods. This will affect products such as pastries, cookies, muffins and other products derived from some form of grain.
The statement was supported by S.I 102 of 2020. The Botswana’s Ministry of Investment, Trade and Industry highlighted that the move is meant to protect the domestic producers.
 
NTB-000-985 1.8. Import bans 2020-10-12 South Africa: Grobler's Bridge Zambia New View
Complaint: Certified organic honey that is American Foulbrood Disease (AFB)free, complete with Certificate of Analysis from accredited lab Intertek in Germany (accredited by the German National Accreditation body DAkkS - national accreditation body for the Federal Republic of Germany) they are also ISO/IEC 17025 certified and they do engage in proficiency testing) has been banned from entering SA unless irradiated.
2015 bilateral agreement allowed Zambian honey into SA without irradiating due to there being no AFB in Zambia.
SA claims that their ARC lab has tested samples from Forest Fruits and others and found them to be positive for AFB. The ARC lab has always produced inconsistent results and they cannot replicate the results. Sometimes positive and after a retest it is negative. ARC lab is not even SANAS accredited, has no ISO certification and does not engage in proficiency testing for AFB tests. On 23 October 2020 at a round table meeting of SA honey importers and various DAFF departments - meeting called by DAFF NPPO, it was clearly stated and admitted that ARC has performance "gaps".
DAFF scientists have to make decisions based on faulty science and results. The Intertek results consistently come back as negative for AFB disease. The result is in Non Compliance notices being sent to Zambia for samples that get retested and are negative!
As recent as last year, Zambia Veterinary Services did a national survey and found no AFB disease in Zambia.
SA DAFF NPPO is creating haphazard barriers to Zambian honey.
All Zambian exports are now affected.
Since 2015 a considerable amount of business with South African companies has developed in Zambia exporting honey to them. This ban affects the livelihoods of over 140,000 subsistence villagers.
 
NTB-000-987 8.7. Costly Road user charges /fees 2020-09-26 Zambia: Kazungula Ferry Botswana In process View
Complaint: Zambia Road Transport and Safety Agency (RTSA)charges Botswana trucks 541 US Dollars per each entry into Zambia, while other SADC Countries are charged per distance. South Africa trucks are charged 110 US Dollars from Kazungula Ferry to Lusaka, Namibia trucks are charged a fixed 209 US Dollars per truck anywhere into Zambia. Zimbabwe and Tanzania pay a the same as South Africa.

Botswana trucks again have to pay RTSA K469 for identity cards per unit which becomes costly for Botswana truckers while other SADC Countries do not pay for identity cards. As Esmail Carriers (PTY) LTD we have 12 trucks that are crossing into Zambia and this has been going on for over 8 years. Per trip we spend more than P6765 per truck and per month the cumulative costs amount to more than P80 000.00 (RTSA charges). For identity cards is about P12 600.00 per month. Furthermore, Zambia has introduced new inland road tolls which we are paying in addition to existing charges.

This has become detrimental to our business as we lose more revenue on a daily basis. We currently request the Zambia government, Botswana government and SADC Secretariat to resolve this issue.
 
Progress: On 8th December 2020, Zambia Focal point reported that they were making follow up with the Road Transport and Safety Agency ( RTSA) and provide feedback as soon as possible.  
NTB-001-001 1.14. Lack of coordination between government institutions 2021-01-19 Namibia: NRST Head Office / Innovation Hub Cnr, Louis Raymond & Grant Webster Street Private Bag 13253 Windhoek Tel: +264 61 431 7000/99 Fax: + 264 61 216 531/+ 264 61 235 758 Email: info@ncrst.na South Africa New View
Complaint: 1. GMO thresholds - Namibia is 1% and South Africa is 5%

2. The above then has implications on what should be labeled.

3. The prescribed GMO wording is also different

4. Namibia also requests additional information from the rights owner (GMO Tech developers), which users do not have in South Africa.

All of this adds up to South African manufacturers/exporters being unable to meet the application requirements, thereby not obtaining the required import permits.

CGCSA members revised applications 3 times, but were still unable to complete the applications to the specifications expected.
 
Progress: 1. On 12 October 2021 , Namibia Focal Point reported that they will consult the relevant authorities and submit feedback as soon as possible.
2. On 31 March 2022,Namibia Focal Point updated as follows:
Namibian GMO labeling regulations (0.9%) – Vs 5% for South Africa. The Namibian Biosafety regulations (No 6116), 2016 Biosafety Act No. 7 of 2006, were developed nationally through a consultative process, taking into account trading partners with different labeling requirements. As per the Biosafety regulation (17) (c), 2016, exemptions to genetically modified food or feed labeling requirements:
“any processed food or feed including one or more substances produced through genetic modification, subject thereto that the genetically modified food or feed in the aggregate does not account for more than 0.9 percent of the processed food or feed or such other percentage or quantity as the Council may from time to time determine”;
This part of the regulations ‘labeling requirements’ will remain in place until such a time the regulation is amended
 
NTB-001-003 8.1. Government Policy and regulations 2021-01-26 Zambia: Zambia Revenue Authority In process View
Complaint: Government of Zambia issues Statutory Instrument 115 of 2020 , The Customs and Excise Ports of Entry and Routes Amendment Order, 2020, 9A(1) Reads , goods exported through Victoria Falls port in accordance with this paragraph shall be transported by rail, this Order automatically is a ban to export goods to Zimbabwe as the whole process to export using rail is a burdensome to trade by small scale players. Most goods are bought in Kamwala area shops and some being bought in the industrial areas which small players can easily transport using their vehicles or hired vehicles as they combine wares. Introduction for use of Rail is a clear indication by the Government of Zambia to ban export of certain commodities to Zimbabwe as market access will be a challenge to those living within Victoria Falls and the whole part of matebelalend as they are forced to use Chirundu exit .
Trucks can reach Victoria Falls within a day which is different from train, trucks you can accompany your goods different from train, trucks you can be cleared in time whereas using train everything is dumped at one place. this will open other avenues of bush borders or direct smuggling at the borders as officials will not be clearing goods in trucks
 
Progress: On 6 May 2021, Zambia Focal Point reported that :
SI 115 is meant:
1. To control which goods can be imported and exported on the basis of station competences regarding, infrastructure, man power competencies and presence of other regulatory Agencies
2. Victoria falls is a national heritage and tourism site which is meant to be preserved as such by SI 115 by preventing huge truck spending hours there thus affecting the eco system of this site.
3. During the COMESA NMC Capacity building workshop held in Kiglai, Zambia Focal Point reported that the SI had never been implemented because Zimbabwe did not enact a similar SI. The two countries Focal Points were to convene bilateral meeting to consider resolution of the NTB.
 
Products: 0401: Milk and cream, not concentrated nor containing added sugar or other sweetening matter., 1905: Bread, pastry, cakes, biscuits and other bakers' wares, whether or not containing cocoa; communion wafers, empty cachets of a kind suitable for pharmaceutical use, sealing wafers, rice paper and similar products. and 34: CHAPTER 34 - SOAP, ORGANIC SURFACE-ACTIVE AGENTS, WASHING PREPARATIONS, LUBRICATING PREPARATIONS, ARTIFICIAL WAXES, PREPARED WAXES, POLISHING OR SCOURING PREPARATIONS, CANDLES AND SIMILAR ARTICLES, MODELLING PASTES, ‘DENTAL WAXES’ AND DENTAL PREPARATIONS  
NTB-001-014 1.6. Domestic assistance programmes for companies
Policy/Regulatory
2021-03-17 South Africa: Rhodes Quality, Cape Town Botswana New View
Complaint: We are a freight logistics company based in Gaborone, Botswana(100% citizen). During registration on supplies portals in South Africa they require us (Foreign freight logistics companies without branches in South Africa ) to be BBBEE compliant despite we providing them with all company documents verifying that we are foreign based with Head Offices out of South Africa borders. Because of the nature of our business which compels us to conduct cross border transportation, South African supplies would immediately inform us we can't do business with them on the basis of non - compliant on BBBEE requirements. Arrangement in place promotes South African transporters to do cross border and prohibits foreign transporters to haul commodities back to country of operation. Please note we are not issued with any documents as a dispensation on our Head offices out of South African borders.

Kindly assist in the best possible way.
 
NTB-001-022 5.5. Import licensing requirements 2021-04-06 Zimbabwe: Ministry of Industry and Commerce Zambia In process View
Complaint: An exporter in Zambia has been facing challenges obtaining import permits from the Ministry of Industry and Commerce in Zimbabwe as they are often told that they're non available. Alternatively, some officer from the above mentioned ministry informally tell them that they can use an already existing import permit for a Zimbabwean company but have to pay a price above than they would have obtained the permit from the ministry.  
Progress: 1. In October 2021 , the Zimbabwe Focal Point reported that Ministry of Industry and Commerce does not issue imports permits for a company not registered in Zimbabwe. They shared the E-licencing - updated flyer from the Ministry of Industry and Commerce giving information and link for Zimbabwean importers wishing to apply for import licences. He also advised Zambia Focal Point to advise Zambian importers to use proper procedures when applying for import permit.
2. During the COMESA workshop on Capacity building for Member States held from 3- 6 April 2023, Zimbabwe Focal Point reported that the import licences were no longer required. The Focal point promised to provide to the COMESA Secretariat the Statutory instrument lifting the requirement. Zimbabwe is yet provide the statutory instrument
3. During the 3rd meeting of the COMESA Regional NTBs Forum held on 20- 22 September 2023, Zimbabwe reported that requirement for import license on sweets is waived under SI 237 of 2018 and this part of NTB is resolved . Zimbabwe will undertake internal consultations and provide feedback on the status of import license requirement for biscuits by 15th October 2023.
 
Products: 1905.31: Sweet biscuits  
NTB-001-023 8.1. Government Policy and regulations 2021-07-26 Democratic Republic of the Congo: The DRC government. Ministry of Transport South Africa New View
Complaint: The DRC has just published legislation prohibiting foreign vehicles from loading mining products and to remove (export) them from the DRC. The unofficial translation of the new DRC amendment:Article 4-It is strictly forbidden for any vehicle not registered in the Democratic Republic of Congo to load goods, in this case mining products from the national territory; In the event of violation of the above paragraph, the goods are immediately unloaded at the shipper's risk.

According to an unofficial translation of article four of the amendment affecting the DRC's road freight sector, "it is strictly forbidden for any vehicle not registered in the DRC to load goods, in this case mining products, from the national territory”.

The article continues, saying "in the event of violation of the above paragraph, the goods are immediately unloaded at the shipper's risk”. The decision is expected to have a wide-ranging impact on exports out of the DRC's Copperbelt region, with some transporters going so far as to say that it's wholly impractical and a protectionist strategy that is bound to boomerang against the government in Kinshasa.
 
NTB-001-026 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 2021-08-18 Zimbabwe: Beitbridge South Africa New View
Complaint: There has been noticeable decrease in the volume of traffic crossing the Beitbridge border on the Zimbabwean side of the border for a few months now. On a normal working day +/- 1 500 trucks can cross the North South Corridor Border. The crossing entails Customs releases with the verification of other Government agencies to test and verify safety and security of the goods (Consignment).

However, in the last few months, the number has reduced to a maximum of +/- 400 trucks crossing the North South corridor. The drop in the movement of cargo is a combination of many factors and cannot be blamed solely on the hard infrastructure layout. An alignment with clear roles, responsibility, risk management profile , screening and removing of old outdated manual processes is required.

The challenge emanates from lack of harmonisation by enforcement Government agencies operating at the border which creates a huge bottleneck with minimal peace of mind, i.e SAPS on the South African side, Zimbabwe with its multiple Other Government Agencies involvement and linkage to a Private security company controlling the flow of cargo movement.
 
NTB-001-028 2.3. Issues related to the rules of origin 2021-09-07 South Africa: SARS Mauritius In process View
Complaint: On 6 September 2021, the SADC Business Council convened an online Non Tariff Barrier Workshop with the private sector in Mauritius. In the meeting, participants indicated challenges in the application for SADC for export to South Africa. Mauritian exporters need to make a fresh application to customs each and every time they export to South Africa even if the manufacturing process remains the same and same materials are used. They need to resubmit all documents (raw material import documents, BOE, Stock movement statement etc) at each shipment. This is time consuming and complicates export procedures. It also put exporters at risk if they don’t get the certificate or it is delayed and the goods have already been produced.

Mauritian exporters request the region's policy makers to develop a longer certificate of origin that can be used repeatedly for similar shipments. And may be a yearly review/assessment by Customs for renewal
 
Progress: 1. On 11 October 2021, Mauritius reported that:
The processing and submission of preferential certificates of origin are effected electronically and are issued on a consignment basis in compliance with SADC Protocol on Trade and Section 14(4) of the SADC Rules of Origin Regulations. Our national legislation is in line with the former. The proposal to develop a longer certificate of origin that can be used repeatedly for similar shipments should be addressed to the proper organ of SADC
2. On 20 October 2021, South Africa Focal Point provided following feedback from SARs:
a)There is nothing wrong with the requirements and this is what we are doing in our policy https://www.sars.gov.za/sc-ro-02-administration-of-trade-agreements-external-policy/
b)SARS require regular Traders to apply for an Origin Determination that is available under Section 49(8) of the Customs and Excise Act No. 91 of 1964 as amended. This is a best practice that can be included in the Proposed Amendments to Annex I that is being long in the making.
3. On 12 May 2022, South Africa Focal Point recommended that the NTB be considered resolved on the basis of above .
4.On 7 July 2023, Mauritius Focal Point reported that they were going to consult with the SADC Business Council whether this NTB could be considered as resolved.
 
NTB-001-029 2.3. Issues related to the rules of origin 2021-09-07 South Africa: South Africa Revenue Services ( SARS) Mauritius In process View
Complaint: On 6 September 2021, the SADC Business Council convened an online Non Tariff Barrier Workshop with the private sector in Mauritius. In the meeting, participants indicated challenges in the application for SADC for export to South Africa. Mauritian exporters need to make a fresh application to customs each and every time they export to South Africa even if the manufacturing process remains the same and same materials are used. They need to resubmit all documents (raw material import documents, BOE, Stock movement statement etc) at each shipment. This is time consuming and complicates export procedures. It also put exporters at risk if they don’t get the certificate or it is delayed and the goods have already been produced.

Mauritian exporters request the region's policy makers to develop a longer certificate of origin that can be used repeatedly for similar shipments. And may be a yearly review/assessment by Customs for renewal
 
Progress: 1. On 12 May 2022, South Africa Focal Point provided the response by SARS below and recommended that the NTB be resolved on that basis:
a)There is nothing wrong with the requirements and this is what we are doing in our policy https://www.sars.gov.za/sc-ro-02-administration-of-trade-agreements-external-policy/
b)SARS require regular Traders to apply for an Origin Determination that is available under Section 49(8) of the Customs and Excise Act No. 91 of 1964 as amended. This is a best practice that can be included in the Proposed Amendments to Annex I that is being long in the making.
Therefore, this matter should be marked as resolved
2.On 7 July 2023, Mauritius Focal Point reported that they were going to consult with the SADC Business Council whether this NTB could be considered as resolved.
 
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