Complaint

Complaint number
NTB-000-447  
NTB Type
2.8. Lengthy and costly customs clearance procedures  
Complaint
Customs working hours are not harmonized  
Status note
Customs working hours have been harmonized by OSBPs  
Progress update note
During the 21st EAC NTBs regional Forum held in Nairobi, it was reported that implementation pending completion of OSBPs.
The Joint Border Committee (JBC’s) which have proved to be very effective in fast tracking border trade transactions should be facilitated by providing them with offices and other support to ensure smooth operationalization of OSBP and harmonization of working hours
Rwanda reported that the working hours have been harmonized.

Uganda harmonized the working hours at Malaba, Busia, Mutukula and Milama Hill, Katuna and Cyanika Borders.

Kenya reported that the Borders of Malaba, Busia, Namanga and Holili have harmonized the working hours.  
Policy or regulatory NTB
No 
Location
EAC  
Reporting Country or Region
Rwanda  
Country specific trade issue
No  
Date of incident
2011-09-03  
Status
Resolved  
Date of resolution
2016-06-30  
Product Description
All products


 
Total value
0  
Date reported
2011-09-15 21:07  
Modified
2016-07-11 15:31