Non-Tariff Barriers

Complaint

Complaint number

NTB-000-492  

NTB Type

7.5. Lengthy procedures  

Complaint

A private show company has made a complaint regarding the custom stoppages in South Africa.
The Company imports products from Durban and transit through South Africa, the company has been informed that their trucks will be undergoing a tunnel for physical inspections of goods in transit.
The company however, feel that this exercise is detrimental to their business as it is slow and will delay the arrival of goods and attract extra charges. The Company wonders why the good in transit should be stopped by customs/ police for inspections.  

Status note

On 29th December, Zambia Focal Point advised that they had contacted the complainant who confirmed that the problem had been rectified.  

Progress update note

1. In June 2012, SARS responded that the complaint was subjective and therefore difficult for them to resolve it. SARS requested that the NTB has to be specific (e.g. time, which border, route etc). SARS therefore request the client or trader to rephrase the NTB so that we can be able to attend to it

2.At the 11th meeting of the SADC Sub -Committee on Trade Facilitation held on 23 May 2013 in Gaborone, South Africa was requested to provide its law/regulations/legal procedures for physical inspection. South Africa undertook to consult with the relevant authority, SARS and to provide information requested.  

Policy or regulatory NTB

No 

Location

South Africa: transit in south Africa (Government institution)  

Reporting Country or Region

Zambia  

Country specific trade issue

No  

Date of incident

2012-03-01  

Status

Resolved  

Date of resolution

2017-01-17  

Product Description

All products

Computer-assisted translation

• English
• Arabic
• French
• Portuguese

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Total value

0  

Date reported

2012-03-28 16:17  

Modified

2017-01-27 15:15