Complaint

Complaint number
NTB-000-592  
NTB Type
6.2. Administrative fees  
Complaint
administrative charges - transporter was requested to pay 10US$ memorandum of understanding fees  
Status note
However, on 05 June 2013, Mozambique focal point advised that all the vehicles transporting merchandise to Calómue frontier, and others are subject to following payments:
1. On transit, revenue authorities shall cover for one Transit Memo the value of 550, 00 MT. Therefore, Custom Affairs would not collect additional funds.
2. On imports, competent memo is emitted with the stamp that guides the clerk driver to a Tete Customs Affairs, to follow-up the process of customs clearance.
The value of 10 000 meticais being paid by the complainant could possibly refer to fees paid to a customs broker. Therefore, Mozambique requested complainant to provide statements specifying who was responsible for this charge, and present the actual payment receipt, or other document that to enable further action on this issue.
As at 26 September 2013, complainant had not submitted proof of payment as per request from focal point Mozambique, so that Mozambique could introduce some measures to resolve the particular complaint. This complaint is therefore considered resolved on grounds that the response by Focal Point could have adequately answered the query.  
Progress update note
1. On 18 June 2013, Mozambique Focal Point requested that the claimant provide proof of payment, so that Mozambique could introduce some measures to resolve the issue.

2. On 05 June 2013, Mozambique focal point advised that all the vehicles transporting merchandise to Calómue frontier, and others are subject to following payments:

1. On transit, revenue authorities shall cover for one Transit Memo the value of 550, 00 MT. Therefore, Custom Affairs would not collect additional funds.

2. On imports, competent memo is emitted with the stamp that guides the clerk driver to a Tete Customs Affairs, to follow-up the process of customs clearance.

The value of 10 000 meticais being paid by the claimer may refer to fees paid to a customs broker. Therefore, Mozambique requests complainant to provide statements specifying who was responsible for this charge, and present the actual payment receipt, or other document that to enable further action on this issue.  
Policy or regulatory NTB
No 
Location
Mozambique: Posto Fiscal de Calomue (Border post)  
Reporting Country or Region
Malawi  
Country specific trade issue
No  
Date of incident
2013-05-27  
Status
Resolved  
Date of resolution
2013-09-26  
Product Description
All products


 
Total value
0  
Date reported
2013-06-03 14:45  
Modified
2013-09-26 12:46