Complaint

Complaint number
NTB-000-728  
NTB Type
2.6. Additional taxes and other charges  
Complaint
Importers of beans, ground nuts and sweet potatoes from Zambia into Botswana have complained that they have of late, been charged amount in excess on BWP 1 000 by some Zambian border authority for which receipts are never issued. A number of those complaints have revealed that no receipts were issued to denote what the BWP 1 000 was being paid for. No explanation was also given. These importers have, while in Zambia paid all the charges relating to phytosanitary and other charges for their goods-receipts for such are duly produced.

The additional charge is suspected to be charged without any legal basis from Zambia Government. This additional charge is placing a burden on small traders whose livelihood depends on selling the products in Botswana.
 
Progress update note
 
Policy or regulatory NTB
No 
Location
Zambia: Kazungula Ferry (Border post)  
Reporting Country or Region
Botswana  
Date of incident
2016-11-01  
Status
New  
Product Description
 
Total value
0  
Date reported
2017-01-05 11:14  
Modified
2017-01-05 11:14