Complaint

Complaint number
NTB-000-734  
NTB Type
2.6. Additional taxes and other charges  
Complaint
Whenever we have to be attended to by border officers on the Malawian side during the weekend, we are charged a fee which they term 'over-time', amounting to K1,000 Malawian Kwacha, which charge is not levied on the Zambian side.  
Progress update note
On 13th June 2017, Zambia Focal Point reported that they had made efforts to contact the complainant but did not get any response from them regarding the border agency charging the overtime fee. Zambia therefore suggests that Malawi authorities do a check to find out if any agency is charging those fees so that a decision can be made on this issue.  
Policy or regulatory NTB
No 
Location
Malawi: Muchinji (Border post)  
Reporting Country or Region
Zambia  
Date of incident
2017-01-09  
Status
In process  
Product Description
 
Total value
0  
Date reported
2017-01-09 15:39  
Modified
2017-06-15 14:47