Complaint

Complaint number
NTB-000-741  
NTB Type
3. Technical barriers to trade (TBT)  
NTM Code
B1: Prohibitions/restrictions of imports for objectives set out in the TBT agreement 
Complaint
New Agency (Bromangol) have been appointed in addition to the Ministry of Health and this has resulted in duplication of processes and tests and this is additional costs for exporter. It takes 43 days to clear goods before they can enter and about 9 imports documentation and process take place. Lack of training by officials. Currently there is a freeze on the issuance of new import licenses and there is no indication as to when will the freeze be lifted. There is no transparency regarding requirements, rules and regulations to comply with exporting. All this rules and regulations changes without notification and it is expected to comply with them immediately. These results in rates introduces which differ from one port to another. (Inconsistent application). There is lack of enforcement and date which increase the uncertainty.

It take 6 - 8 weeks just to obtain visa to Angola, it is not possible to obtain a multiple entry visa. For every business trip visa is a prerequisite. Intellectually property rights legislation is not implemented and it results in litigating which is costly to protect the trademark.The time frame for credit letters used to be 30 days now it is 210 days.  
Progress update note
During the 15th meeting of the SADC sub committee on Trade facilitation held in may 2017, Angola reported that there is need to safe guard public health through use of the import requirements. However, the procedures must be simplified. Angola is in therefore in the process of revising her commercial procedures to facilitate trade. She queried the 45 days indicated in the complaint as there are only 9 documents required for importing so this cannot take 45 days. Angola to review and advise. 2. With regards freeze on issuance of import licences, Angola explained that this to curb imports as it was experiencing an influx therefore necessitating temporary freeze of imports permits to allow processing of earlier submissions. Lack of information to importers on the freeze could be as a result of lack of knowledge and transparency by officials at the border . There is need for regular notification of all changes to requirements.  
Policy or regulatory NTB
No 
Location
Angola: Port of Luanda (Seaport)  
Reporting Country or Region
South Africa  
Date of incident
2017-02-24  
Status
In process  
Product Description
 
Total value
Kz1 000 000.00  
Date reported
2017-03-14 14:30  
Modified
2017-06-15 16:24