Complaint

Complaint number
NTB-000-741  
NTB Type
3. Technical barriers to trade (TBT)  
NTM Code
B1: Prohibitions/restrictions of imports for objectives set out in the TBT agreement 
Complaint
New Agency (Bromangol) have been appointed in addition to the Ministry of Health and this has resulted in duplication of processes and tests and this is additional costs for exporter. It takes 43 days to clear goods before they can enter and about 9 imports documentation and process take place. Lack of training by officials. Currently there is a freeze on the issuance of new import licenses and there is no indication as to when will the freeze be lifted. There is no transparency regarding requirements, rules and regulations to comply with exporting. All this rules and regulations changes without notification and it is expected to comply with them immediately. These results in rates introduces which differ from one port to another. (Inconsistent application). There is lack of enforcement and date which increase the uncertainty.

It take 6 - 8 weeks just to obtain visa to Angola, it is not possible to obtain a multiple entry visa. For every business trip visa is a prerequisite. Intellectually property rights legislation is not implemented and it results in litigating which is costly to protect the trademark.The time frame for credit letters used to be 30 days now it is 210 days.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Angola: Port of Luanda (Seaport)  
Reporting Country or Region
South Africa  
Date of incident
2017-02-24  
Status
New  
Product Description
 
Total value
Kz1 000 000.00  
Date reported
2017-03-14 14:30  
Modified
2017-03-14 14:30