Complaint

Complaint number
NTB-000-770  
NTB Type
7.4. Costly procedures  
Complaint
Kenya is facing challenges with the delays in verification of perishable goods namely industrial gases and milk products. Industrial gases are exported in liquid state but they very quickly evaporate into gas if the export trucks are left out in the open sun for more than 48 hours. Also, milk is a sensitive product which if not preserved in conducive environment it will get spoiled therefore, should be treated as perishable products under special clearance.
 
Progress update note
1. During the Bilateral meeting that took place in Janary, 2018 Tanzania reported that the situation has improved as inspections are being done at the exporter’s premises and has incorporated officers from KRA. Kenya commended the action taken by Tanzania to improve the situation and reduce the delays. The meeting therefore encouraged Tanzania to maintain the momentum of eliminating the delays.

2. During the September, 2017 Bilateral meeting TBS reported that the inspection process at ICDs rarely takes more than 10min due to the fact that Officers are not able to inspect 100% of many items because KPA has not yet given TRA a yard where stripping of goods can be done, so their directive (as well as the then KRA station manager was that for trucks which come to ICS no stripping will be done only, sighting.  
Policy or regulatory NTB
No 
Location
Tanzania: Namanga (Border post)  
Reporting Country or Region
Kenya  
Date of incident
2017-05-05  
Status
In process  
Product Description
 
Total value
0  
Date reported
2017-08-03 08:43  
Modified
2017-08-03 08:43