Complaint

Complaint number
NTB-000-785  
NTB Type
8.8. Issues related to transit  
Complaint
Haphazard breaking of seals at Beitbridge Border without any proof of authentication. Customs officials are breaking the transit cargo seals on the containers and merely crossing out the seal on the manifest and replacing it with the temporary seal. This has severe implications as these containers have already been fumigated and opening the container compromises the fumigation process and leaves the load susceptible to tobacco beetle cross infestation at the border. As there is no authenticity/customer number/stamp endorsing the seal change it means that anyone could have tampered with the cargo on route and this possess another issue with our customers in the USA as it contravenes their anti terrorism procedures . There was legislation passed by ZIMRA in terms of SI 113 of 2017, the Customs and Excise (General) Regulations, SI 154 of 2001, Section 60 that states no seals should be opened in transit through Zimbabwe in order to improve the management of transit cargo. This new legislation needs to be passed on to the officials at Beitbridge (Zimbabwe side)as they are still breaking seals at the border.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Zimbabwe: Beitbridge (Border post)  
Reporting Country or Region
SADC  
Date of incident
2017-10-25  
Status
New  
Product Description
 
Total value
150.00  
Date reported
2017-10-26 15:18  
Modified
2017-10-26 15:18