Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 1 to 20 of 798

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-006	2.12. Lack of capacity of Customs officers	2004-05-29	Egypt: Egypt Revenue Authority	Uganda	Resolved 2010-11-22	View
Complaint:	Authorisation fees for endorsement of COMESA Certificate of Origin Uganda has complained that Egypt authorities require that Certificates of Origin be endorsed by the Egyptian Embassy in Kampala before dispatch of the goods.
Resolution status note:	Egypt reported that she does not require consular or Embassy export documentation. A ministerial Decree issued by the Government of Egypt was circulated to all COMESA Member States on March 22 2007.
NTB-000-030	2.3. Issues related to the rules of origin	2008-12-22	Egypt: Ministry of Trade	Kenya	Resolved 2011-05-11	View
Complaint:	Kenya complained that Egyptian authorities were demanding the galvanized steel coils should be engraved with the wording 'Made in Kenya as proof of origin'
Resolution status note:	Egypt reported that the issue had been resolved through diplomatic channels. the Egyptian authorities forwarded an official reply in this regard through diplomatic channels including that the technical standard on Egyptian imports of galvanized steel coils, as well as the COMESA rules of origin does not require codification of the indication of origin on the product.
Products:	7208.39: Flat-rolled products of iron or non-alloy steel, of a width of >= 600 mm, in coils, simply hot-rolled, not clad, plated or coated, of a thickness of < 3 mm, not pickled, without patterns in relief
NTB-000-031	2.3. Issues related to the rules of origin	2008-12-23	Egypt: Ministry of Trade	Uganda	Resolved 2009-02-04	View
Complaint:	: Authorisation fees for endorsement of COMESA Certificate of Origin Uganda has complained that Egypt authorities require that Certificates of Origin be endorsed by the Egyptian Embassy in Kampala before dispatch of the goods
Resolution status note:	Issue was resolved through COMESA Customs and Trade Committee
NTB-000-032	1.7. Discriminatory or flawed government procurement policies	2004-05-27	Ethiopia: Ministry of Trade	Kenya	Resolved 2009-02-04	View
Complaint:	Requirement that goods exported to Ethiopia should be transported through the National Shipping Lines. Kenya has complained that Ethiopian authorities require that all exporters to Ethiopia must use national shipping lines.
Resolution status note:	Ethiopian Government wrote to COMESA Secretariat on 7th January 2008 stating that they were now complying with Article 57 of the Treaty
NTB-000-033	5.10. Prohibitions	2008-12-22	Uganda: Ministry of Rourism, Trade and Industry	Kenya	Resolved 2019-04-26	View
Complaint:	Ban on Imports Kenya has complained that Uganda had placed a ban on beef imports
Resolution status note:	Uganda reported that the issue is not for Kenya but all other Partner States. And it is only on frozen beef she resolved the issue.
Products:	0202.30: Frozen, boneless meat of bovine animals
NTB-000-034	8.6. Vehicle standards	2004-12-22	Uganda: Ministry of Transport	Kenya	Resolved 2010-11-22	View
Complaint:	Transit Regulations Kenya complained that Ugandan authorities were enforcing a requirement that all transit trucks be covered.
Resolution status note:	Uganda reported that the matter was resolved in 2006
NTB-000-035	2.7. International taxes and charges levied on imports and other tariff measures	2008-12-22	Uganda: Ministry of Trade	Kenya	Resolved 2010-11-22	View
Complaint:	Import Tariffs Kenya complained that Ugandan authorities were utilizing 1994 tariff levels as base year for calculating COMESA discounts.
Resolution status note:	Uganda reported that she is no longer using 1994 tariff levels as base year for calculations
NTB-000-036	4. Sanitary & phyto-sanitary (SPS) measures A82: Testing requirement	2004-05-21	Uganda: Uganda Bureau of Standards	Kenya	Resolved 2010-11-29	View
Complaint:	Kenya complained that Ugandan authorities were requesting for samples of milk to Uganda Dairy Development Authority for testing and that they were not accepting the certificate of analysis from Kenya Bureau of Standards on Kenyan Products.
Resolution status note:	Uganda reported that the Uganda Dairy Development Authority (DDA) has never denied entry of milk from Kenya except for a one-off incident that happened in 2007 where the denial of entry was attributed to the water content, about 27%, in the imported milk. The Uganda DDA respects quality certification from the country of origin and does not subject that milk to fresh certification. Some companies however prefer to bring into Uganda samples for analysis but neither the Uganda National Bureau of Standards (UNBS) nor the Uganda (DDA) analyze items that have been analyzed by the Kenya Bureau of Standards( KEBS). They only monitor and consult with the sister bureaux of standards in the EAC Partner States.
Products:	0402.10: Milk and cream in solid forms, of a fat content by weight of <= 1,5%
NTB-000-037	2.8. Lengthy and costly customs clearance procedures	2008-05-29	Malawi: Malawi Revenue Authority	Zimbabwe	Resolved 2011-05-25	View
Complaint:	Zimbabwe complained that the Malawian authorities require a Pre-Shipment Inspection on all goods.
Resolution status note:	Malawi reportd that Preshipment Inspection was phased out in 2007.
NTB-000-038	2.3. Issues related to the rules of origin	2008-12-22	Malawi: Malawi Revenue Authority	Kenya	Resolved 2011-07-28	View
Complaint:	Kenya complained that Malawian Government require submission of Form 18 along with COMESA Certificate of Origin. On Form 18, exporter has to justify that value addition amounts to 51% contrary to the COMESA value addition requirement of 35%.
Resolution status note:	At their meeting eld on 29 August 2011, Kenya NMC reported that Kenya is no longer encountering this problem and are therefore happy to get it considered resolved.
NTB-000-039	2.3. Issues related to the rules of origin	2004-05-23	Rwanda: Ministry of Trade	Kenya	Resolved 2010-11-22	View
Complaint:	Kenya complained that the Authorities in Rwanda has denied market access of galvanized steel sheets.
Resolution status note:	Rwanda reported that issue was resolved through EAC
Products:	7301.10: Sheet piling of iron or steel, whether or not drilled, punched or made from assembled elements
NTB-000-040	2.3. Issues related to the rules of origin	2005-05-29	Sudan: Ministry of Trade	Egypt	Resolved 2010-11-22	View
Complaint:	Non adherence of 35% value added Egypt complained that the Authorities in Sudan denied access on Egyptian Shaving Blades market due to non-adherence with 35% value addition.
Resolution status note:	Sudan reported that the issue was resolved through the COMESA Customs and Trade Committee. (Report of the COMESA Customs & Trade Committee)
Products:	8212.20: Safety razor blades of base metal, incl. razor blade blanks in strips
NTB-000-041	2.3. Issues related to the rules of origin	2004-12-22	Sudan: Ministry of Trade	Kenya	Resolved 2010-11-22	View
Complaint:	Non recognition of Certificate of Origin (case outstanding since 2001) Kenya complained that the Authorities in Sudan refused to recognise the COMESA Certificate of Origin from Kenya on exports of Galvanised Steel Pipes
Resolution status note:	Sudan reported that the issue was resolved through the COMESA Customs and Trade Committee. (Report of the COMESA Customs & Trade Committee)
NTB-000-042	5.2. Exchange controls	2004-01-27	Zambia: Zambia Bureau of Standards	Zimbabwe	Resolved 2010-11-22	View
Complaint:	TBT Exchange Rates
NTB-000-045	2.3. Issues related to the rules of origin	2004-05-28	Zambia: Zambia Revenue Authority	Malawi	Resolved 2010-11-22	View
Complaint:	: Non adherence of 35% value added
Products:	8716.39: Trailers and semi-trailers for the transport of goods, not designed for running on rails (excl. self-loading or self-unloading trailers and semi-trailers for agricultural purposes and tanker trailers and tanker semi-trailers)
NTB-000-046	2.3. Issues related to the rules of origin	2009-01-21	Zambia: Zambia Revenue Authority	Malawi	Resolved 2010-11-22	View
Complaint:	wheat flour
Products:	1101.00: Wheat or meslin flour
NTB-000-047	2.3. Issues related to the rules of origin	2007-05-29	Madagascar: Ministry of Trade	Eswatini	Resolved 2009-02-03	View
Complaint:	Swaziland complained that the Government of Madagascar were not exempting import duties on Swaziland original goods (Madagascar Customs said Swaziland is not part of COMESA any more as of 1st February, 2007)
NTB-000-048	2.3. Issues related to the rules of origin	2008-12-22	Zimbabwe: Zimbabwe Revenue Authority	Egypt	Resolved 2009-02-04	View
Complaint:	Egypt complained that the Zimbabwean authorities were applying 40% import duty on alcohol imported from Egypt.
Products:	2208.70: Liqueurs and cordials
NTB-000-049	2.8. Lengthy and costly customs clearance procedures Policy/Regulatory	2008-12-22	Kenya: Kenya Bureau of Standards	Egypt	Resolved 2013-01-14	View
Complaint:	Pre-verification of Compliance (PVOC) Complaint drawn to the attention of the Kenyan authorities
Resolution status note:	On 14 January 2013, Egypt Focal Point reported that Egypt was no longer complaining about the PVOC that Kenya is applying. So the NTB -000-049 should be put in the resolved NTBs category.
NTB-000-050	1.7. Discriminatory or flawed government procurement policies	2004-12-23	Ethiopia: Ministry of Trade	Kenya	Resolved 2009-02-04	View
Complaint:	Requirement that transporters using the road network should use the Ethiopian transporters. Kenya has complained that Ethiopian authorities require that all transporters must use Ethiopian transporters.
Resolution status note:	Ethiopi wrote to COMESA secretariat on 7th January 2008 informing that they were complying with article 57 of the Treaty

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