Resolved complaints

Showing items 501 to 520 of 534
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region
COMESA
EAC
SADC
Status Actions
NTB-000-064 1.14. Lack of coordination between government institutions 2009-07-23 Lesotho: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Import licences procedure is cumbersome. Different departments issuing licences for different products. The multi-departmental authorisation is cumbersome and the procedures are too long.  
Resolution status note: Lesotho reported that this is no longer the case because One Stop Business Facilitation Center has been established. Almost all licensing departments from different ministries have been housed under one roof.  
NTB-000-063 7.8. Consular and Immigration Issues 2009-07-23 Lesotho: Ministry of labour Lesotho Resolved
2010-11-22
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Complaint: Lesotho is restricting employment of qualified manpower nit available in that country  
Resolution status note: Lesotho reported there are expatriates who are working in Lesotho in various professions, so there is no employment restriction of qualified manpower in the country.  
NTB-000-062 8.7. Costly Road user charges /fees
Policy/Regulatory
2009-07-22 Zambia: Ministry of Transport Zimbabwe Resolved
2011-02-05
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Complaint: Zambia is now demanding a carbon tax of US$40 per trip instead of the previously charged US$40 per annum.  
Resolution status note: Zambia does not charge US$ 40 per trip but charges US$40 per every three (3) months and during that period payment is made only once regards less of how many trips are made until the three months expires.  
NTB-000-061 8.7. Costly Road user charges /fees
Policy/Regulatory
2009-07-22 Zambia: Ministry of Transport Zimbabwe Resolved
2011-05-23
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Complaint: Zambia has increased its carbon tax and is now charging US$40 per trip instead of US$40 per annum  
Resolution status note: Zambia reported that she does not charge US$ 40 per trip but charges US$40 per every three (3) months and during that period payment is made only once regards less of how many trips are made until the three months expires.  
NTB-000-060 8.7. Costly Road user charges /fees
Policy/Regulatory
2009-07-22 Zambia: Ministry of Transport Zimbabwe Resolved
2010-11-22
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Complaint: Zambia has is now charging carbon tax of US$40 per trip an increase from the original US$40 per annum.  
Resolution status note: Zambia reported that she does not charge US$ 40 per trip but charges US$40 per every three (3) months and during that period payment is made only once regards less of how many trips are made until the three months expires.  
NTB-000-059 7.3. Corruption 2009-04-20 Kenya: Rwanda to Mombasa Highway Rwanda Resolved
2010-11-22
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Complaint: Road blocks along the Northern Corridor for transporters carrying goods from Rwanda to Mombasa Port

The policemen at road blocks demand payments of 1000 Uganda Shillings and 50 Kenya shillings. Once you have made the payments they don't even bother to check on what you are carrying.
 
Resolution status note: Kenya reported that issue was resolved through COMESA customs and trade committee meeting  
NTB-000-058 2.3. Issues related to the rules of origin 2009-02-09 Eritrea: Eritrea Revenue Authority Kenya Resolved
2010-11-22
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Complaint: Kenya reported that the Government of Eritrea is rejecting the COMESA Certificate of origin on processed meat exports from the Farmers Choice in Kenya due to authenticity of Signatures.  
Resolution status note: Eriteria reported that the issue was resolved by the COMESA customs and trade committee meeting  
Products: 2102.10: Active yeasts  
NTB-000-057 2.4. Import licensing 2009-02-09 Zambia: Ministry of Trade Zimbabwe Resolved
2010-11-22
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Complaint: Zimbabwe reported that Zambia is not issuing permits for the importaion of sterilized milk from Zimbabwe  
Resolution status note: Zambia reported that the Minister of Agriculture and Cooperatives in Zambia in 2007 suspended importation of sterilized milk until production, consumption and deficit figures were known so that whilst allowing imports , the diary industry which is in its infancy does not suffer but be allowed to grow. Consultations between the Ministry of Agriculture in Zambia and the Ministry of Trade and Industry in Zimbabwe are ongoing with a view to resolving the problem associated with the importation of sterilized milk from Zimbabwe.  
NTB-000-056 2.4. Import licensing 2009-02-09 Zambia: Ministry of Trade Zimbabwe Resolved
2011-03-04
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Complaint: Zimbabwe reported that Zambia is not issuing permits for the importaion of sterilized milk from Zimbabwe  
Resolution status note: Zambia reported that The Ban was lifted and reported during the COMESA Twenty Ninth Meeting of the Intergovernmental Committee – December, 2010  
NTB-000-055 2.3. Issues related to the rules of origin 2009-02-09 Madagascar: Customs Department Mauritius Resolved
2010-11-29
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Complaint: Mauritius reported that Madagascar has doubt on the originating status of sopa exported by Maniprove Company of Mauritius to Sarvonnerie Tropicale Company in Madagascar  
Resolution status note: Madagascar reported that elimination of this NTB is being done progressively  
Products: 3401.20: Soap in the form of flakes, granules, powder, paste or in aqueous solution  
NTB-000-054 5.2. Exchange controls 2009-02-04 Kenya: Private Company Mauritius Resolved
2009-02-04
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Complaint: Tara Florist of Mauritius reported that they made a payment in advance for an order of cut flowers to Mayfield Growers of Nairobi, Kenya on 17 August, 2007.

Mayfield Growers failed to deliver the products as agreed. Tara Florist has been sending reminders to Mayfield Growers.
 
Resolution status note: Government of Kenya facilitated resolution of the problem in 2007/8  
NTB-000-053 2.3. Issues related to the rules of origin 2009-01-21 Burundi: Ministry of Trade Swaziland Resolved
2010-11-22
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Complaint: Refuse to offer a minimum reduction of 60% on standard importatiion of sugar from Swaziland as agreed.

Burundian Customs are claiming that Swaziland is not a member of COMESA.
 
Resolution status note: Issue was resolved by the COMESA Customs and Trade Committee  
NTB-000-052 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2008-12-22 Malawi: Malawi Revenue Authority Kenya Resolved
2013-04-09
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Complaint: 25% excise duty on edible oils

Kenya complained that Malawian Government charge 25% excise duty on imports of edible oils.
 
Resolution status note: At the NTBs SMS launch meeting hel on 09 April 2013, Malawi reported that this issue had been resolved and confirmed that Malawi chrges a duty of 20 percent which is is applied to both local and imported commodities hence its non discriminatory, therefore not an NTB.  
Products: 1511.90: Palm oil and its fractions, whether or not refined (excl. chemically modified and crude)  
NTB-000-051 2.7. International taxes and charges levied on imports and other tariff measures 2004-12-22 Malawi: Malawi Revenue Authority Kenya Resolved
2011-07-28
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Complaint: 25% excise duty on laundry soap.

Kenya complained that Malawian Government charge 25% excise duty on imports of laundry soap.
 
Resolution status note: At their meeting held on 29 August 2011, Kenya NMC reported that consultations had taken place between the Ministers of Trade of the two coutries which resolved the matter.  
Products: 3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products  
NTB-000-050 1.7. Discriminatory or flawed government procurement policies 2004-12-23 Ethiopia: Ministry of Trade Kenya Resolved
2009-02-04
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Complaint: Requirement that transporters using the road network should use the Ethiopian transporters.

Kenya has complained that Ethiopian authorities require that all transporters must use Ethiopian transporters.
 
Resolution status note: Ethiopi wrote to COMESA secretariat on 7th January 2008 informing that they were complying with article 57 of the Treaty  
NTB-000-049 2.8. Lengthy and costly customs clearance procedures
Policy/Regulatory
2008-12-22 Kenya: Kenya Bureau of Standards Egypt Resolved
2013-01-14
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Complaint: Pre-verification of Compliance (PVOC)

Complaint drawn to the attention of the Kenyan authorities
 
Resolution status note: On 14 January 2013, Egypt Focal Point reported that Egypt was no longer complaining about the PVOC that Kenya is applying. So the NTB -000-049 should be put in the resolved NTBs category.  
NTB-000-048 2.3. Issues related to the rules of origin 2008-12-22 Zimbabwe: Zimbabwe Revenue Authority Egypt Resolved
2009-02-04
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Complaint: Egypt complained that the Zimbabwean authorities were applying 40% import duty on alcohol imported from Egypt.  
Products: 2208.70: Liqueurs and cordials  
NTB-000-047 2.3. Issues related to the rules of origin 2007-05-29 Madagascar: Ministry of Trade Swaziland Resolved
2009-02-03
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Complaint: Swaziland complained that the Government of Madagascar were not exempting import duties on Swaziland original goods (Madagascar Customs said Swaziland is not part of COMESA any more as of 1st February, 2007)  
NTB-000-046 2.3. Issues related to the rules of origin 2009-01-21 Zambia: Zambia Revenue Authority Malawi Resolved
2010-11-22
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Complaint: wheat flour  
Products: 1101.00: Wheat or meslin flour  
NTB-000-045 2.3. Issues related to the rules of origin 2004-05-28 Zambia: Zambia Revenue Authority Malawi Resolved
2010-11-22
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Complaint: : Non adherence of 35% value added  
Products: 8716.39: Trailers and semi-trailers for the transport of goods, not designed for running on rails (excl. self-loading or self-unloading trailers and semi-trailers for agricultural purposes and tanker trailers and tanker semi-trailers)  
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