Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 41 to 60 of 799

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-070	2.10. Inadequate or unreasonable customs procedures and charges	2009-07-23	Lesotho: Maseru Bridge	Lesotho	Resolved 2011-07-28	View
Complaint:	VAT clearance procedures at the border posts are open to corruption.
Resolution status note:	The Lesotho Revenue Authority (LRA) reported that they have all the necessary measures to combat corruption for all customs procedures and there is a high intolerance for corruption as there is a Corruption Investigation Unit within the LRA. LRA are in the process of introducing an automated system.
NTB-000-071	1.2. Government monopoly in export/import Policy/Regulatory	2009-07-23	South Africa: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Raw sugar can only be exported through a single channel
Resolution status note:	South Africa reported that all excess raw sugar is exported by SASA on behalf of producers simply to safeguard on logistical costs etc to minimize the distortive effects of the world market. The manner in which it is done in SA does not conform to what is normally referred to as single channel - the implications of single channel can be much broader.
NTB-000-072	1.2. Government monopoly in export/import	2009-07-23	South Africa: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	South African Government has monopoly in the trading of basic food commodities.
Resolution status note:	South Africa reported that apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of Basic Food Commodities in South Africa.
NTB-000-073	1.2. Government monopoly in export/import	2009-07-23	South Africa: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	South African government has monopoly on trade in Tea
Resolution status note:	South Africa reported that the applied tariff rate for tea imported from SADC countries is zero. Apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of tea in South Africa.
NTB-000-074	1.2. Government monopoly in export/import	2009-07-23	South Africa: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	South African Government has monopoly on trade in tobacco
Resolution status note:	South Afric areported that the applied tariff rate for tobacco imported from SADC countries is zero. Apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of tobacco in South Africa.
NTB-000-075	2.10. Inadequate or unreasonable customs procedures and charges	2009-07-23	SADC	Botswana	Resolved 2019-11-21	View
Complaint:	The SADC region has different border operating times and this inhibits intra regional trade
Resolution status note:	The SADC Secretariat submitted the following detailed progress report resolving the NTB. The 29th Meeting of the Sub-Committee on Customs Cooperation (SCCC) held on 8-9 May 2019, in Gaborone, Botswana, recalled that that the 13th meeting of the Ministerial Task Force (MTF) on Regional Economic Integration held in July 2013 in Maputo, Mozambique, recognized that impediments to movement of goods across the SADC region should be urgently addressed. The MTF committed to take measures to address the following as “quick wins” to enhance border efficiencies and trade facilitation at selected borders: a) Harmonization of operating hours at all adjacent borders with different operating hours such as Chirundu, Kasumbalesa, Kasumulo/Songwe border crossings in order to reduce congestion and enhance trade facilitation; b) Review the hours of operation in order to cater for high traffic volumes and meet the requirements of trade at the following border posts: (i) Chirundu (Zambia/Zimbabwe); (ii) Kasumbalesa (DRC/Zambia); (iii) Kasumulo/Songwe (Tanzania/Malawi); (iv) Kazungula ( Botswana/Zambia/Zimbabwe); (v) Machipanda/Forbes (Mozambique/Zimbabwe); (vi) Calomue/Dedza (Mozambique/Malawi); (vii) Nyamapanda/Cuchamano (Zimbabwe / Mozambique); (viii) Tunduma/Nakonde (Zambia/Tanzania); and (ix) Ramokgwebana/Plumtree (Botswana/Zimbabwe) (x) Santa Clara/Oshikango (Angola/Namibia). c) Agreed to be proactively involved in the implementation of the one-stop border post (OSBP) programme at the borders to support the following priorities as identified in the Regional Infrastructure Development Master Plan short-term plan: (i) Kasumbalesa (DRC / Zambia); (ii) Kazungula ( Botswana / Zambia /Zimbabwe); (iii) Tunduma / Nakonde (Zambia/Tanzania); (iv) Mwami / Mchinji (Zambia / Malawi); (v) Chiponde/ Mandimba (Malawi/Mozambique); and (vi) Trans- Kalahari / Mamuno (Namibia/ Botswana). SCCC also noted that the matrix on Progress on Border Management was circulated in March 2019 to all Member States in order to provide an update on the implementation of the trade facilitation initiatives but the submission was received only from South Africa. The meeting urged the Member States to provide an update on the implementation of the trade facilitation initiatives by latest 30th May 2019 The SCCC: (i) noted the progress on the implementation of the trade facilitation through initiatives in border management; (ii) urged the Member States to expedite the implementation of the agreed trade facilitation measure to enhance efficiencies and border crossing as directed by the Ministerial Task Force on Regional Economic Integration; and (iii) requested the Member States to submit any further updates with respect of initiatives being undertaken at major border posts in terms of extension and harmonization of border operating hours, One-Stop Border Posts, and Coordinated Border Management The Secretariat received the update on harmonization of operating hours at all adjacent borders with different operating hours in order to reduce congestion and enhance trade facilitation and compiled in the table below. MAIN SADC BORDERS: HARMONIZATION OF OPERATING HOURS -2019 Border Post Countries Opening hours 1 Kasumbalesa RD Congo / Zambia Both sides operate from 06h00 to 18h00. 2 Luvu/Lufu Angola/ DRC Both sides operate from 06h00 to 18h00. 3 Kazungula Ferry Botswana / Zambia Both sides operate from 06h00 to 18h00. 4 Victoria Falls Zimbabwe/ Zambia The hours of operation are 06h00 to 22h00. 5 Beitbridge / Mesina South Africa/Zimbabwe The border operates 24hs 6 Nakonde / Tunduma Zambia / Tanzania The border operates 24hs 7 Kasumulu / Songwe Tanzania /Malawi Malawi operating from 06h00 to 18h00 and Tanzania from 07h00 to 19h00 (time zone) 8 Mwami / Mchinji Malawi/ Zambia The borders operate 24 hours. However, for Commercial, it is from 06h00 to 18h00 9 Chiponde / Mandimba Malawi/ Mozambique Both sides operate from 06h00 to 18h00 10 Zobue / Mwanza Mozambique/Malawi Both sides operate from 06h00 to 21h00 11 Machipanda / Forbes Mozambique/Zimbabwe Both sides operate from 06h00 to 20h00 12 Nyamapanda / Cuchamano Mozambique/Zimbabwe Both sides operate from 06h00 to 20h00. 13 Trans-Kalahari / Mamuno Namibia / Botswana Both sides operate from 07h00 to 24h00. 14 Kazungula Ferry Botswana /Zambia Both sides operate from 06h00 to 18h00. 15 Ramokgwebane / Plumtree Botswana/ Zimbabwe Both sides operate from 06h00 to 22h00. 16 Kopfontein / Tlokweng South Africa/ Botswana Both sides operate from 06h00 to 24h00 17 Beitbridge / Mesina South Africa/Zimbabwe The border operates 24hs 18 Lebombo / Ressano Garcia South Africa/ Mozambique Both sides operate from 06h00 to 24h00 19 Santa Clara / Oshikango Angola/ Namibia Both sides operate from 08h00 to 18h00 20 Jimbe / Jimbe Angola/ Zambia Both sides operate from 06h00 to 18h00. 21 Maseru Bridge Port of Entry Lesotho / South Africa The border operates 24hs 22 Lomahasha / Namaacha Mozambique/ Eswatini Both sides operate from 07h00 to 24h00 23 Goba Border Post / Mlhumeni Mozambique/ Eswatini The border operates 24hs 24 Golela Border / Lavumisa Mozambique/ Eswatini Both sides operate from 07h00 to 22h00 25 Border Posts / Mananga Mozambique/ Eswatini Both sides operate from 07h00 to 22h00 26 Oshoek Border / Ngwenya Eswatini/South Africa Both sides operate from 07h00 to 22h00
NTB-000-076	1.1. Export subsidies Policy/Regulatory	2009-07-23	South Africa: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	South Africa offers a large number of export incentives for to promote locally produced exports.
Resolution status note:	South Africa reported that export incentives are offered to promote manufactured exports and exports in general
NTB-000-077	1.6. Domestic assistance programmes for companies Policy/Regulatory	2009-07-23	South Africa: Industrial Development Corporation	South Africa	Resolved 2012-06-15	View
Complaint:	Industrial Development Corporation (IDC) in South Africa grants concessional credit facilities to productive investments
Resolution status note:	The 10th meeting of the SADC Committee on Trade Facilitation held on 14-15 JUne 2012 agreed that the subsidy was permissible under the international trade rules and therefore the NTB should be considered resolved.
NTB-000-078	1.1. Export subsidies B41: TBT regulations on production processes	2009-07-23	South Africa: SANAS	Angola	Resolved 2010-11-22	View
Complaint:	South Africa does not accept standards from other SADC Member States except SABS
Resolution status note:	South Africa reported that SADC is in the process of implementing the TBT annex and establishing the necessary regional institutions to create a regional accreditation system. Until the structures are developed and operational, South Africa will continue to request that products which are not accredited by recognized international accreditation bodies be retested by the South African Bureau of Standards (SABS). This exercise is not meant to deny SA trading counterpart’s access to the South African market, but simply to protect South African consumers.
NTB-000-080	1.8. Import bans Policy/Regulatory	2009-07-23	South Africa: Ministry of Trade	Zambia	Resolved 2010-11-22	View
Complaint:	South Africa has banned imports of all meat from Zambia
Resolution status note:	South Africa reported that importation of red meat from Zambia to SA was never allowed because Zambia did not send SA the information she needed to evaluate their animal disease situation, legislation, standards and other requirements. The information was requested in 2006 in the form of a questionnaire by the Department of Agriculture - Directorate Animal Health, Zambia has never responded.
NTB-000-081	1.1. Export subsidies B14: Authorization requirements for importing certain products	2009-07-23	South Africa: Ministry of Trade	Tanzania	Resolved 2010-11-22	View
Complaint:	South Africa places adhoc requirements on the importation of perishable goods in the form of standards
Resolution status note:	Soth Africa reported that compulsory specifications for perishable goods are aimed at ensuring the health and safety of the consumer and fair trading practices. The relevant internationally recognised Codex Standards and Codes of Practice are used as a basis for these compulsory specifications. Documents from Codex are specifically referenced by the WTO-SPS Agreement.
NTB-000-082	5.7. Minimum import price limits Policy/Regulatory	2009-07-23	Lesotho: Ministry of Trade	Lesotho	Resolved 2010-11-22	View
Complaint:	Lesotho regulates prices by fixing a floor price for beans and peas.
Resolution status note:	Lesotho reported that she does not regulate prices for any product; however our marketing department sometimes makes some price recommendations based on the market price for legumes. At times when these food stuffs have been subsidized due to lack of food supplies as a result of drought, prices are being regulated (only on subsidized programmes).
NTB-000-083	2.5. Decreed customs surcharges Policy/Regulatory	2009-07-23	South Africa: Ministry of Agriculture	Mozambique	Resolved 2010-11-22	View
Complaint:	South Africa imposes surcharges on various agricultural products.
Resolution status note:	South Africa reported that the Marketing Of Agricultural Products Act of 1996 (MAP Act), as amended, provides for the establishment of statutory measures, namely statutory levies, control of exports of agricultural products, records & returns, and registration
NTB-000-084	2.6. Additional taxes and other charges	2009-07-23	South Africa: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	South Africa is charging import levy on UHT milk
Resolution status note:	South Africa reported that , according to the tariff book, the applied tariff rate for SACU/SADC countries for this product is zero.
NTB-000-085	2.6. Additional taxes and other charges	2009-07-23	South Africa: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	South Africa is charging import levy on imports of pasta
Resolution status note:	South Africa reported that all tariffs applied by SA to SADC countries have been agreed to on the SADC Protocol on Trade, According to the tariff book, this product is traded free under
NTB-000-086	2.6. Additional taxes and other charges	2009-07-23	South Africa: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	South Africa applying a levy on imports of sorgum
Resolution status note:	South Africa reported that, according to the tariff book this product is traded free under SADC, for SACU, a tariff of 3% /kg is charged. .This has been discussed by SACU Member Countries, again this complaint does relate to NTBs,
NTB-000-087	5.12. Export restraint arrangements	2009-07-23	South Africa: Ministry of Trade	Botswana	Resolved 2010-11-22	View
Complaint:	South Africa has put in place export restraints for the exportation of dried beans to that market
Resolution status note:	South Africa reported that this barrier is no longer existing
NTB-000-088	2.6. Additional taxes and other charges	2009-07-23	South Africa: South African Revenue Services	Namibia	Resolved 2011-06-08	View
Complaint:	South Africa charging an import levy on beer
Resolution status note:	South Africa reported that beer is traded free under SADC and 5%/litre under SACU (Source: Jacobsens tariff book)
NTB-000-089	2.8. Lengthy and costly customs clearance procedures	2009-07-26	Tanzania: Tanzania Revenue Authority	Mauritius	Resolved 2011-05-23	View
Complaint:	There are long administrative procedures at the customs department with Tanzania Revenue Authority and other affiliated organizations. There are too many stages to go through before a container is released.
Resolution status note:	Tanzania reported that easing of Customs Procedures and Improvement in Customs Clearance; Documentation procedures have been decentralized as a result of use of online lodging of documents and extended working hours at the custom's department, among other improvements.
NTB-000-090	2.8. Lengthy and costly customs clearance procedures	2009-07-26	South Africa: SouthAfrica Revenue Services	Mauritius	Resolved 2011-03-09	View
Complaint:	There are delays in VAT refunds for Mauritian importers of South African goods. It is also not clear whether the VAT refunds re only for those companies that use South African imports.
Resolution status note:	South Africa reported that this is no longer existing

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