Complaint
- Complaint number
- NTB-001-008
- NTB Type
- 2.2. Arbitrary customs classification
- Complaint
- Nestle is facing Product classification challenges in the Zambian market involving imitation products that are not dairy who are classified as dairy and face similar penalties that dairy products face. This product in question is Cremora which is classified by the authorities as a dairy product. However, CREMORA is a non-dairy creamer. To this effect, the request is to consider CREMORA for exemption from the dairy category of definition and profile of the product.
- Status note
- A bilateral meeting between the two countries was held on 10 October wherein Zambia, informed that the NTB was resolved. Nestle was issued with an exemption letter which allows it to export CREMORA as a non-dairy product to the Zambia market. To close the matter, NESTLE would write a letter to the Zambia Revenue Authority (ZRA) requesting a change in the tariff code. The Ministry of Industry (Zambia) would also write another letter to ZRA in support of Nestle’s proposition
- Progress update note
- Policy or regulatory NTB
- No
- Location
- Zambia: Ministry of Livestock and Fisheries (Government institution)
- Reporting Country or Region
- South Africa
- Country specific trade issue
- No
- Date of incident
- 2020-05-05
- Status
- Resolved
- Date of resolution
- 2022-10-10
- Product Description
-
CREMORA Milk
- Total value
- 0
- Date reported
- 2021-03-18 15:31
- Modified
- 2022-10-13 09:20
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