Complaint

Complaint number
NTB-001-213  
NTB Type
5.14. Restrictive licenses  
Complaint
Rwanda requires manufacturers in Kenya to register their cosmetic products with FDA. The process of pproduct registration is cumbersome, not clear and it takes long, sample of evidence attached shows payment was done in 2021 for 63 products but up to date only 37 products have been registered.
The registration and payment are demanded despite the products having the Kenya recognized quality marks (SMark) with harminised standard. This is a violation of the SQMT Act. In addition, Rwanda FDA had committed that they are not going to retest nor charge the same fees to products that have been certified with recognised SMark.
Invoice number $14,150 and invoice $1,600 FDA. Rwanda use these FDA registration to restrict our cosmetics products and food into Rwanda as Rwanda has not issued licenses for cosmetics since 2021. Additionally, these has reduced shipments of goods to Rwanda and the charges charged to products has made the prices rising.  
Progress update note
 
Policy or regulatory NTB
Yes 
Location
Rwanda: Rwanda FDA (Government institution)  
Reporting Country or Region
Kenya  
Country specific trade issue
No  
Date of incident
2021-01-01  
Status
New  
Product Description
Cosmetics and some food items subjected to restrictive licences and complex not clear documents requirements for registration of certified products by KEBS


 
Total value
0  
Date reported
2024-10-20 00:08  
Modified
2024-10-20 00:08  

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