English
FrançaisComplaint
- Complaint number
- NTB-000-129
- NTB Type
- 2.10. Inadequate or unreasonable customs procedures and charges
- Complaint
- A total lack of consistency in the application of customs procedures at all clearing offices especially with regards to VAT.
- Status note
- The Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders.
- Progress update note
- Policy or regulatory NTB
- Yes
- Location
- Eswatini: Bordergate (Border post)
- Reporting Country or Region
- Botswana
- Country specific trade issue
- No
- Date of incident
- 2009-07-26
- Status
- Resolved
- Date of resolution
- 2011-06-06
- Product Description
-
All products
- Total value
- 0
- Date reported
- 2009-07-26 00:00
- Modified
- 2020-02-24 23:17
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