Non-Tariff Barriers

Complaint

Complaint number

NTB-000-130  

NTB Type

2.8. Lengthy and costly customs clearance procedures  

Complaint

Lack of proper customs procedures and harmonization at the boarder posts. Customs regulations differ per individual officer, per border post , per country. There is no standard procedure of operation which is common to SADC countries  

Status note

Swaziland reported that the Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore fairly new and is still in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders.  

Progress update note

 

Policy or regulatory NTB

No 

Location

Eswatini: Bordergate (Border post)  

Reporting Country or Region

Eswatini  

Country specific trade issue

No  

Date of incident

2009-07-26  

Status

Resolved  

Date of resolution

2011-06-06  

Product Description

All products

Computer-assisted translation

• English
• Arabic
• French
• Portuguese

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Total value

0  

Date reported

2009-07-26 00:00  

Modified

2011-06-06 12:50