English
FrançaisComplaint
- Complaint number
- NTB-000-398
- NTB Type
- 7.8. Consular and Immigration Issues
- Complaint
- Foreigners are required to have a biometric document, either visa or residence document. This document is issued by the Ministry of Interior. The fees for issuing such documents are substantially higher than the cost of issuing the actual document, given that a passport containing a number of pages is charged at a much lower rate than a visa or residence document, while a visa is a sticker in a passport and a residence document is a simple plastic credit card-style ID. In addition for any national that is not from a Lusophone country a surcharge is levied over and above the cost of issuing the document. There is no indication of what this surcharge is levied for, since it does not equate to the service of actually issuing the document (which is covered by the actual document fee).
- Status note
- Mozambique reported that there is no regional fee standard to benchmark with. Visas are issued by a private sector company. Ministry of Interrior does not therefore control the visa fees.
- Progress update note
- Awaiting response from imposing country
- Policy or regulatory NTB
- No
- Location
- Mozambique: Ministry of Interior - Immigration Department (Government institution)
- Reporting Country or Region
- Mozambique
- Country specific trade issue
- No
- Date of incident
- 2011-02-22
- Status
- Resolved
- Date of resolution
- 2011-09-19
- Product Description
-
All products
- Total value
- 0
- Date reported
- 2011-02-22 16:49
- Modified
- 2011-09-19 12:16
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