English
FrançaisComplaint
- Complaint number
- NTB-000-890
- NTB Type
- 7.10. Other
- Complaint
-
A Tanzania trader (02 Export Gem Company Limited of Arusha, Tanzania) had exported a consignment of minerals to Kenya. However, the business deal was not sealed and hence the consignment was directed to be taken back to the Country of Origin (Tanzania). All documentation regarding the return of the consgnemnt were processed between TRA and KRA and were concluded. But KRA could not realease the consignment to the Tanzania Trader. Despite all efforts made physically, on phone and in writting, KRA has held the consignment since November, 2018 to date. The company has incured losses in following up on the consignment including among others Hotel bills, escort fees, transfer car fees, storage fees, fees related to documentation processing.
KRA is required to release the consignment to the trader and re-emburse all the costs related to the delay in releasing the consignment. - Status note
- This matter was therefore resolved at the Bilateral meeting held on 22-23 April 2019 between Kenya and Tanzania . Kenya committed to deliver the minerals to the trader on 27th April, 2019 at Taveta border Post
- Progress update note
- Policy or regulatory NTB
- No
- Location
- Kenya: Moi International airport (Airport)
- Reporting Country or Region
- Tanzania
- Country specific trade issue
- No
- Date of incident
- 2018-11-19
- Status
- Resolved
- Date of resolution
- 2019-04-23
- Product Description
-
All products
- Total value
- 0
- Date reported
- 2019-04-11 09:40
- Modified
- 2019-05-03 07:11
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