Complaint
- Complaint number
- NTB-000-891
- NTB Type
- 2.8. Lengthy and costly customs clearance procedures
- Complaint
- SARs stopped containers for inspection and are demanding proof of payment from consignee/buyer to the exporting company (Supplier) for the goods in transit to Eswatini. The affected company, Long Wei Investments are experiencing delays and incurring storage and demurrage charges at the port of discharge in Cape Town. SARS has withheld the consignment for over seven days from 9th April 2019. SARs are asking for different documentation at different times and dates thereby further delaying the inspection process and release of the consignments. The affected products are on Bill of Lading No. COSU6198384160
- Status note
- The Focal Point for Eswatini reported that the matter had been resolved.
- Progress update note
- During the NTBs Focal Points Meeting held on 19- 21 August 2019,South Africa Focal Point reported that they were attending to the issue and that a follow up will be made with SARs in the week of 28 August and report back
- Policy or regulatory NTB
- No
- Location
- South Africa: Cape Town (Seaport)
- Reporting Country or Region
- Eswatini
- Country specific trade issue
- No
- Date of incident
- 2019-04-09
- Status
- Resolved
- Date of resolution
- 2020-02-04
- Product Description
-
Petroleum
- Total value
- 0
- Date reported
- 2019-04-16 14:21
- Modified
- 2020-02-04 09:33
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