English
FrançaisComplaint
- Complaint number
- NTB-000-898
- NTB Type
- 2.13. Issues related to Pre-Shipment Inspections
- Complaint
-
All consignments subject to Pre-Shipment Verification of Conformity (PVoC) must obtain the Certificate of Confirmity (CoC) prior to shipment.
On average, it takes SGS South Africa about 3-5 days to respond to a request made by the exporter for issuing the CoC, and it takes them further 15-20 days to produce the CoC. In the meantime, the Mauritian exporting company has to incur several financial constraints while waiting for the CoC. - Status note
-
On 17 January 2020, Mauritius Focal Point advised that the exporter has negotiated with SGS South Africa to reduce the number of days taken to obtain the Certificate of Conformity (CoC). SGS South Africa is taking a maximum of 12 days to process the CoC instead of 25 days.
The exporter has advised that they are now satisfied with the processing time. - Progress update note
- Policy or regulatory NTB
- No
- Location
- South Africa: SGS South Africa (Other)
- Reporting Country or Region
- Mauritius
- Country specific trade issue
- No
- Date of incident
- 2019-05-30
- Status
- Resolved
- Date of resolution
- 2020-01-17
- Product Description
-
All products
- Total value
- 0
- Date reported
- 2019-09-30 09:47
- Modified
- 2020-01-20 09:18
Messages
No messages
