English
FrançaisComplaint
- Complaint number
- NTB-000-973
- NTB Type
- Other type: We are asked to pay 500mts to gain entry and exit to and from Mozambique (250 in/250 out) under the guise that the trucks need to be inspected.
- Complaint
-
Eswatini Company is asked to pay 500mts to gain entry and exit to and from Mozambique (250 in/250 out) under the guise that the trucks need to be inspected in line with Ministerial Diploma NO 18/2007 of February 9, which approves the table of various fees for Border Posts, effective from August 2, 2020. However inspection cargo is not done and therefore we are made to pay for services not rendered. Further , the drivers have t pay to get their passport stamped.
How do we dertermine the time the vehicles stays at the border if we are billed a hourly charge all documentation and taxes dues are paid in advance to try and speed the process up why does the driver need to pay to have his passport stamped on arrival and more strangely on exiting with an empty vehicle. - Status note
- Mozambique Focal Point reported that the inspection fee for motor vehicles at the Namaacha border was charged under Ministerial Diploma nº 18/2007, of 9 February. However, said fee was revoked by Ministerial Diploma nº 28/2021, of 30 April 2021
- Progress update note
- Policy or regulatory NTB
- No
- Location
- Mozambique: Delegação Aduaneira de Namaacha (Border post)
- Reporting Country or Region
- Eswatini
- Country specific trade issue
- No
- Date of incident
- 2020-08-04
- Status
- Resolved
- Date of resolution
- 2021-07-09
- Product Description
-
- Total value
- L22 000.00
- Date reported
- 2020-08-04 09:08
- Modified
- 2021-07-16 15:37
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