Complaint

Complaint number
NTB-000-992  
NTB Type
7.10. Other  
Complaint
Zimbabwe is not consistent with the SADC COVID-19 requirement/guidelines of drivers requiring a 14 days validity test as a 48 hours requirement has been imposed. This has resulted in increase in cost of doing business as drivers have to take multiple COVID-19 tests which cost on average $76 per test. Transporters travelling into Zambia on the other hand can use their COVI-19 certificates within a 14 day period. A transporter delivering/transiting in Zimbabwe is required to take at least 2 COVID tests within the 14 day period. In some cases this has caused congestion at the border as truckers rush to beat the 48 hour COVID-19 test validity.  
Status note
Zimbabwe reported that the COVID policies are consistent with SADC as follows:
1. 14 day validity is for bus operators and Malaitsha
2. Truck operators we need PCR valid for 30 days
3. Regular travellers 48 hrs.
48hrs means that for regular travellers, they must travel within 48 hours of getting PCR results. This requirement is for regular travellers. If truckers are complaining, its a misinterpretation by implementers.
In light of the above, ZIMRA indicated that corrective actions will be undertaken to address issues raised by the complaint. Effective supervision and monitoring will be implemented.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Zimbabwe: Chirundu (Border post)  
Reporting Country or Region
Zambia  
Country specific trade issue
No  
Date of incident
2020-12-01  
Status
Resolved  
Date of resolution
2021-09-02  
Product Description


 
Total value
0  
Date reported
2020-12-04 11:49  
Modified
2021-09-15 14:16  

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