Complaint
- Complaint number
- NTB-001-041
- NTB Type
- 3. Technical barriers to trade (TBT)
- NTM Code
- B6: Product identity requirement
- Complaint
- South Africa Port Health officials demanding an extended description on one of our products. The product is a sweet type described as Apricots on both packaging and invoice but the officials want us to have the packaging written Apricots sweets. We have been exporting the sweet to South Africa for more than 5 years.
- Status note
- The company had been allowed to export its consignment to South Africa after removing prohibited products. The NTB was resolved are following required procedures
- Progress update note
- Policy or regulatory NTB
- No
- Location
- South Africa: Beit Bridge (Border post)
- Reporting Country or Region
- Zimbabwe
- Country specific trade issue
- No
- Date of incident
- 2021-11-04
- Status
- Resolved
- Date of resolution
- 2021-11-22
- Product Description
-
Apricots
- Total value
- R15.00
- Date reported
- 2021-11-04 15:00
- Modified
- 2022-03-17 10:02
Messages
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