Complaint

Complaint number
NTB-001-063  
NTB Type
8.2. Administrative (Border Operating Hours, delays at border posts, etc.)  
Complaint
There is slow Clearance by border agencies ( Zambia Customs) causing truck delays. Trucks following a queue 34km long at morning of 24 March 2022 .  
Status note
A Bilateral Ministerial Meeting between the Republic of Zambia and the Democratic Republic of Congo (DRC) was held on 6th March 2023. It was agreed that all border agencies of both countries put in place procedures to allow for 24-hour border operations at Kasumbalesa, Sakania, Mokambo and Kipushi in accordance with internal procedures.Based on the outcome of the Bilateral meeting, the NTB is resolved  
Progress update note
On 6th September 2022 Zambia reported that they had engaged DRC officials on the matter. In the mean time alternative exit points have been established such as Sakania and Mokambo  
Policy or regulatory NTB
No 
Location
Zambia: Kasumbalesa (Border post)  
Reporting Country or Region
Zimbabwe  
Country specific trade issue
No  
Date of incident
2022-03-24  
Status
Resolved  
Date of resolution
2023-03-06  
Product Description


 
Total value
0  
Date reported
2022-03-24 12:50  
Modified
2023-05-18 22:54  

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