Complaint
- Complaint number
- NTB-001-113
- NTB Type
- 2.8. Lengthy and costly customs clearance procedures
- Complaint
-
T1 generation delays:
T1 Mapping on to ICMS system from URA portal for generation of C2
• Goods are sometimes sent back to await clearance at the exporters’ expense.
• Truck Delays at loading bay due to lack of transport document to move along the corridor to partner state
• Time wasted, additional costs such as unit logistics costs due to number of days
-Delays at border Clearance- exit
a) Real time synchrony with partner agency systems as envisaged.
b) Quicker exit and entry clearances- online portal to facilitate trade on realtime. - Status note
- The RMC noted that the issue was operational and such issues are handled by the SCT ICT technical working group. This technical working group was put in place to handle such ICT-related issues as they occur The meeting, therefore, agreed that it is better handled there and be removed from the TBP
- Progress update note
- The RMC noted that the issue was operational and such issues are handled by the SCT ICT technical working group. This technical working group was put in place to handle such ICT-related issues as they occur The meeting, therefore, agreed that it is better handled there and be removed from the TBP
- Policy or regulatory NTB
- No
- Location
- Uganda: (Border post)
- Reporting Country or Region
- Kenya
- Country specific trade issue
- No
- Date of incident
- 2023-01-01
- Status
- Resolved
- Date of resolution
- 2023-05-17
- Product Description
-
- Total value
- 0
- Date reported
- 2023-05-15 11:57
- Modified
- 2023-05-18 22:19
Messages
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