Complaint

Complaint number
NTB-001-180  
NTB Type
1.15. Other  
Complaint
MG Health Ltd cultivates and manufactures cannabis products for the European market. We started exporting Cannabis and transiting via Maseru Bridge since September 2020. On the 17 July 2024, after getting all export documents and submitting them to SARS on the South African side we were informed that Cannabis cannot be exported via Maseru Bridge as it not amongst designated ports according to South African law. MG Health's truck was then returned to Lesotho.
MG health initiated Meetings thereafter and the response that MG Health received was that this practice that MG Health and others who are in the same industry are accustomed to was a measure adopted during COVID-19 restrictions. It was explained to SARS that Lesotho is landlocked as a result the consignment will have to be flown out to get to OR Tambo. Secondly, given the quantities that are exported, using available flights will require multiple flights for just one consignment thus making the export process difficult and expensive. SARS response was that Medical Cannabis must be exported using designated ports irrespective of whether it is in transit or it is being exported to SA as the SA law is very clear on this matter and MG Health cannot make reference to Article 16 SACU Agreement.  
Progress update note
 
Policy or regulatory NTB
No 
Location
South Africa: Maseru Bridge (Border post)  
Reporting Country or Region
Lesotho  
Country specific trade issue
No  
Date of incident
2024-06-17  
Status
New  
Product Description
Medical Cannabis in form of flower as opposed to oil.


 
Total value
30 000.00  
Date reported
2024-07-16 17:43  
Modified
2024-07-16 17:43  

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