English
FrançaisComplaint
- Complaint number
- NTB-001-211
- NTB Type
- 2.13. Issues related to Pre-Shipment Inspections
- Complaint
-
Kenya is experiencing unfair treatment by UNBS. Where the institution refused to recognize PERMITS Issued by KEBS. Unfortunately, efforts to engage with border and Headquarters UNBS officials have not been fruitful because the manufacturer didn't receive any help insisting that Kenya manufacturers pay the destination Inspection fee despite products having standardization marks with harmonized standards.
UNBS demand that payments for destination must be done without any other documents issued by UNBS.
Additionally, it’s been a challenge getting sample receipts when UNBS pick samples for every consignment. Manufacturers would demand drivers to pay for lack of evidence of the huge samples taken by UNBS. Also clients receive less paid items due to samples collected by UNBS. This is unfair and has raised concerns to Kenya manufacturers and clients in Uganda.
Affected products include cosmetics products - Progress update note
- Policy or regulatory NTB
- No
- Location
- Uganda: UNBS (Government institution)
- Reporting Country or Region
- Kenya
- Country specific trade issue
- No
- Date of incident
- 2024-10-01
- Status
- In process
- Product Description
-
cosmetics
- Total value
- 0
- Date reported
- 2024-10-19 23:34
- Modified
- 2024-10-20 00:03
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