Complaint

Complaint number
NTB-001-216  
NTB Type
6.2. Administrative fees  
Complaint
Mombasa county charges: At Mombasa Port they charge county fees where they pay 700 KEShs but these fees are never communicated to the truck driver in any way. Consequently, after some months you get a message that you have parking fees arrears with fines for late payment which can reach 7,000 KEShs.
 
Status note
The meeting considered the matter and noted that as per the evidence provided, the charges were related to parking fees. The meeting highlighted that it is the obligation of the driver to pay for related parking fees whenever he parks in a chargeable area hence the issue is not as an NTB.  
Progress update note
The Republic of Kenya committed to consult and revert during the 38th RMC  
Policy or regulatory NTB
No 
Location
Kenya: Mombasa sea port (Other)  
Reporting Country or Region
Rwanda  
Country specific trade issue
No  
Date of incident
2024-10-06  
Status
Resolved  
Date of resolution
2024-11-23  
Product Description
All products


 
Total value
0  
Date reported
2024-10-20 00:35  
Modified
2024-11-23 13:37  

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