Complaint

Complaint number
NTB-001-226  
NTB Type
1.1. Export subsidies  
Complaint
Samples being sent by road-freight to South Africa for testing at an accredited laboratory were refused passage.
Company was informed that the only way to send the samples for testing was to send via air. The challenges are that bulk orders do not fit on an Airlink flight and therefore would require a specific mode of chartered transport .This increases costs significantly and could potentially be the cause that orders are cancelled  
Progress update note
 
Policy or regulatory NTB
No 
Location
Lesotho: Maseru Bridge (Border post)  
Reporting Country or Region
Lesotho  
Country specific trade issue
No  
Date of incident
2024-11-20  
Status
New  
Product Description
Samples of Cannabis - all paperwork was 100% in order.
Delay in sending samples = delay in receiving results = delay in sales


 
Total value
0  
Date reported
2025-01-14 11:09  
Modified
2025-01-14 11:09  

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