English
FrançaisComplaint
- Complaint number
- NTB-001-234
- NTB Type
- 2.2. Arbitrary customs classification
- Complaint
-
We are a small female-owned company based in Gaborone, Botswana that manufactures small leather goods, mostly for corporates, government and individuals. Our team consists of 5 female employees with 4 full time and 1 on contractual basis. We import our raw material (which is mostly finished leather) from South Africa. We have been importing our material since 2019, however, since 2021 we have been facing a challenge of our raw materials being misclassified. we import finished leather products which is not subjected to Veterinary requirements since it is a finished product. However, we are subjected to go through veterinary regulations which causes delays and confusions on the applicable regulations. We request the proper application of regulations be applied when dealing with our product. The veterinary processes must be done away if there are not applicable.
Our company imports material about 3 times a month from South Africa, with a total average of 3200 dm of finished leather. - Status note
- A virtual meeting was held on the 29th of April, 2025, between Customs Services(External Eelations & Classification office), the Tlokweng Border Post Manager, Ministry of Trade officials, SADC officials, and the trader to learn more about the trader's challenge. The trader was given the contact details of the Tlokweng Border Manager for assistance in case she faces similar challenges in the future.
- Progress update note
- Policy or regulatory NTB
- No
- Location
- Botswana: Tlokweng Gate (Border post)
- Reporting Country or Region
- South Africa
- Country specific trade issue
- No
- Date of incident
- 2025-01-20
- Status
- Resolved
- Date of resolution
- 2025-05-27
- Product Description
-
Finished leather
- Total value
- P18 000.00
- Date reported
- 2025-02-04 15:30
- Modified
- 2025-05-27 16:59
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