Complaint

Complaint number
NTB-001-253  
NTB Type
8.8. Issues related to transit  
Complaint
While in transit from BBR to Nyamapanda with a load destined for Malawi, our truck had to divert off the predetermined statutory route through Harare due to roadworks/congestion by no more than 400m. The Zimra tracking seal picked up this diversion and thus, we have been punished with a $2000 fine we which feel is incredibly excessive, especially with proof that the truck was not stationary at all while off-route. This punishment does not seem to fit the crime.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Zimbabwe: Nyamapanda (Border post)  
Reporting Country or Region
South Africa  
Country specific trade issue
No  
Date of incident
2025-05-11  
Status
New  
Product Description
FMCG


 
Total value
0  
Date reported
2025-05-13 13:43  
Modified
2025-05-13 13:43  

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