Complaint

Complaint number
NTB-001-253  
NTB Type
8.8. Issues related to transit  
Complaint
While in transit from BBR to Nyamapanda with a load destined for Malawi, our truck had to divert off the predetermined statutory route through Harare due to roadworks/congestion by no more than 400m. The Zimra tracking seal picked up this diversion and thus, we have been punished with a $2000 fine we which feel is incredibly excessive, especially with proof that the truck was not stationary at all while off-route. This punishment does not seem to fit the crime.  
Progress update note
On 02 February SADC Secretariat facilitated a bilateral meeting between South Africa and Zimbabwe. Zimbabwe committed to consider the issue as per the attached documents which give more clarity to the reported NTB. Zimbabwe to provide response by Friday 06 February.  
Policy or regulatory NTB
No 
Location
Zimbabwe: Nyamapanda (Border post)  
Reporting Country or Region
South Africa  
Country specific trade issue
No  
Date of incident
2025-05-11  
Status
New  
Product Description
FMCG


 
Total value
0  
Date reported
2025-05-13 13:43  
Modified
2025-05-13 13:43  

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