Complaint

Complaint number
NTB-001-264  
NTB Type
2.6. Additional taxes and other charges  
Complaint
Four (4) trucks with sugar to be delivered in Zimbabwe, was not able to enter because of a 30% surtax that had been introduced while the consignment was en route from Eswatini to Zimbabwe. Given this had come into effect after the dispatch, the consignment was not given a waiver.  
Progress update note
On 3rd June 2025, The SADC NTB Unit advised that the NTB had been submitted for consideration by the Committee of Ministers of Trade meeting taking place in Harare. The outcome Ministers' meeting would provide further guidance on how to proceed .  
Policy or regulatory NTB
No 
Location
Zimbabwe: Beitbridge (Border post)  
Reporting Country or Region
Eswatini  
Country specific trade issue
No  
Date of incident
2025-05-24  
Status
In process  
Product Description
Brown sugar - 140 metric tonnesc


 
Total value
86 100.00  
Date reported
2025-06-02 12:59  
Modified
2025-06-03 09:49  

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