Complaint

Complaint number
NTB-001-273  
NTB Type
6.2. Administrative fees  
Complaint
Sodium cyanide convoy of 10trucks delayed due to one truck rects online exit point internal input message reading exit Taveta  
Status note
The meeting noted that the exporter did not pay but suffered 8 Days delay at the OSBP with trucks carrying hazardous goods. This is dangerous to the environment and the community around.
However, the issue is operational other than an NTB and should be referred to the Customs Committee for consideration
The NTB was referred to SCOC for consideration and resolution
The NTB was resolved by the COC:
The Sectoral Committee on Customs committed to strengthen inter agency communication and coordination among Partner States Customs authorities to avoid similar incidents in the future.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Kenya: Sirari (Other)  
Reporting Country or Region
 
Country specific trade issue
No  
Date of incident
2024-10-05  
Status
Resolved  
Date of resolution
2025-05-30  
Product Description
HVO or station manager to make internal communication to fellow KRA officerfor rerouting to be amended. As things stand the KRA officer HVO station manager no
at station. Junior officer adamant to release the truck


 
Total value
520.00  
Date reported
2025-08-10 18:39  
Modified
2025-08-10 20:52  

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