English
FrançaisComplaint
- Complaint number
- NTB-001-298
- NTB Type
- 7.6. Lack of information on procedures (or changes thereof)
- Complaint
- On the 14th of March 2025 i encountered challenges when crossing to Zambia for business purposes. The immigration officer at the border enquired on the purpose of my visit to Zambia and i informed her that i was travelling for business and requested for a Business Visit (BV) stamp. The officer indicated that BV is only used when someone is travelling to Zambia to sell not to buy as i had intended to go and purchase sweet potatoes. I informed her that we had previously had challenges with law enforcement officers as they insist that whoever is coming to Zambia for business purposes should have a BV stamp not visitors stamp. The officer solicited a bribe amounting to BWP500.00 in order to give me the BV stamp. This contraction of information between immigration officers and the police officers in Zambia cost us as traders lots of money as well as time. It also compromises our safety when we go to Zambia
- Status note
- The issue was resolved during the Bi- National meeting held in February 2026. It was agreed that Zambia will increase number Business Visists from 30 days to 90 days annually. Furthermore, the Travellers are not expected to pay for the Business Visa Stamp.
- Progress update note
- The issue was resolved during the Bi- National meeting held in February 2026. It was agreed that Zambia will increase number Business Visists from 30 days to 90 days annually. Furthermore, the Travellers are not expected to pay for the Business Visa Stamp.
- Policy or regulatory NTB
- No
- Location
- Zambia: Kazungula Ferry (Border post)
- Reporting Country or Region
- Botswana
- Country specific trade issue
- No
- Date of incident
- 2025-03-14
- Status
- Resolved
- Date of resolution
- 2026-04-15
- Product Description
-
30 bulk packages (50kg) of fresh sweet potatoes
- Total value
- ZK2 400.00
- Date reported
- 2025-11-18 14:56
- Modified
- 2026-04-17 07:25
Messages
No messages
