Complaint

Complaint number
NTB-001-347  
NTB Type
5.12. Export restraint arrangements  
Complaint
Informal traders carrying small quantities of goods, such as fresh produce, cooking oil, rice, sugar and pasta cross the Victoria Falls border post by bike or foot.Over 50 traders cross the border per day,.
When entering Zimbabwe from Zambia, they get stopped by Customs and face arbitrary restrictions on quantities of goods that can enter (which change on a daily basis and depending on the specific officer on duty). When these arbitrary quantities are exceeded, the officers often confiscate all of the goods or demand bribes to release the traders. They also face threats when questioning the behaviour of the officer.
When returning after selling goods on the market in Zimbabwe, and after clearing the Zimbabwe Customs, they often get stopped by police or soldiers in the no-man's-land between the borders who demand further bribes from the proceeds of their sales.
If bringing merchandise from Zimbabwe back to Zambia, depending on the officers at the border and despite the small quantities carried, they will be asked to obtain an export license from Harare. Or to pay another bribe to be released.  
Progress update note


 
Policy or regulatory NTB
No 
Location
Zimbabwe: (Border post)  
Reporting Country or Region
Zambia  
Country specific trade issue
No  
Date of incident
2026-03-17  
Status
In process  
Product Description
various goods, such as fresh produce, cooking oil, rice, sugar and pasta


 
Total value
0  
Date reported
2026-04-21 17:23  
Modified
2026-05-18 14:49  

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