Non-Tariff Barriers

Complaint

Complaint number

NTB-001-360  

NTB Type

2.4. Import licensing  

Complaint

The implementation of electronic permits (e-permits) and related electronic cargo tracking for goods entering South Sudan from Uganda has led to significant delyas and costs to traders eg Over 1,000 trucks are currently stranded at the Nimule border due to challenges with the e-permit system such as additional charges, and slow processing. On the same issue,there are complaints of Extortion.Truck drivers have reported that some officials refuse electronic payments and instead demand cash, leading to corruption and higher, unofficial fees.  

Progress update note

1. During the 40th RMC RSS informed the meeting that the e-Permit is a system Customs is relying on pending integration of the RSS Customs systems with other EAC systems. The Secretariat shall work with RSS on a roadmap to integrate the systems.
2. South Sudan Focal Point reported that e-Permit is a government policy to improve revenue collection and prevent smuggling, the system is operation in full knowledge of revenue authorities in the two Partner States of Kenya and Uganda. The delay of clearing cargos at the border are case by non-compliance.
3.During the 40th RMC, RSS informed the meeting that the e-Permit is a system Customs is relying on pending integration of the RSS Customs systems with other EAC systems. The Secretariat is in the process to facilitate RSS systems integration with the rest of EAC Customs systems.
4. On 10 May 2026, RSS provided the resolution between government of South Sudan and Regional Drivers Association (EAC) on the Trade challenges reported by Republic of Uganda at Nimule border and the highway to Juba. The resolution is a measure to facilitate trade and remove the trade barriers along that corridor.  

Policy or regulatory NTB

No 

Location

South Sudan: Nimule (Border post)  

Reporting Country or Region

Uganda  

Country specific trade issue

No  

Date of incident

2026-03-01  

Status

In process  

Product Description

All products

Computer-assisted translation

• English
• Arabic
• French
• Portuguese

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Total value

0  

Date reported

2026-05-06 11:08  

Modified

2026-05-09 08:34