Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 21 to 40 of 818

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-051	2.7. International taxes and charges levied on imports and other tariff measures	2004-12-22	Malawi: Malawi Revenue Authority	Kenya	Resolved 2011-07-28	View
Complaint:	25% excise duty on laundry soap. Kenya complained that Malawian Government charge 25% excise duty on imports of laundry soap.
Resolution status note:	At their meeting held on 29 August 2011, Kenya NMC reported that consultations had taken place between the Ministers of Trade of the two coutries which resolved the matter.
Products:	3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products
NTB-000-052	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2008-12-22	Malawi: Malawi Revenue Authority	Kenya	Resolved 2012-05-30	View
Complaint:	25% excise duty on edible oils Kenya complained that Malawian Government charge 25% excise duty on imports of edible oils.
Resolution status note:	At the NTBs SMS launch meeting hel on 09 April 2013, Malawi reported that this issue had been resolved and confirmed that Malawi chrges a duty of 20 percent which is is applied to both local and imported commodities hence its non discriminatory, therefore not an NTB.
Products:	1511.90: Palm oil and its fractions, whether or not refined (excl. chemically modified and crude)
NTB-000-052	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2008-12-22	Malawi: Malawi Revenue Authority	Kenya	Resolved 2012-05-30	View
Complaint:	25% excise duty on edible oils Kenya complained that Malawian Government charge 25% excise duty on imports of edible oils.
Resolution status note:	Malawi reported that the excise tax was non- discriminatory
Products:	1511.90: Palm oil and its fractions, whether or not refined (excl. chemically modified and crude)
NTB-000-053	2.3. Issues related to the rules of origin	2009-01-21	Burundi: Ministry of Trade	Eswatini	Resolved 2010-11-22	View
Complaint:	Refuse to offer a minimum reduction of 60% on standard importatiion of sugar from Swaziland as agreed. Burundian Customs are claiming that Swaziland is not a member of COMESA.
Resolution status note:	Issue was resolved by the COMESA Customs and Trade Committee
NTB-000-054	5.2. Exchange controls	2009-02-04	Kenya: Private Company	Mauritius	Resolved 2009-02-04	View
Complaint:	Tara Florist of Mauritius reported that they made a payment in advance for an order of cut flowers to Mayfield Growers of Nairobi, Kenya on 17 August, 2007. Mayfield Growers failed to deliver the products as agreed. Tara Florist has been sending reminders to Mayfield Growers.
Resolution status note:	Government of Kenya facilitated resolution of the problem in 2007/8
NTB-000-055	2.3. Issues related to the rules of origin	2009-02-09	Madagascar: Customs Department	Mauritius	Resolved 2010-11-29	View
Complaint:	Mauritius reported that Madagascar has doubt on the originating status of sopa exported by Maniprove Company of Mauritius to Sarvonnerie Tropicale Company in Madagascar
Resolution status note:	Madagascar reported that elimination of this NTB is being done progressively
Products:	3401.20: Soap in the form of flakes, granules, powder, paste or in aqueous solution
NTB-000-056	2.4. Import licensing	2009-02-09	Zambia: Ministry of Trade	Zimbabwe	Resolved 2011-03-04	View
Complaint:	Zimbabwe reported that Zambia is not issuing permits for the importaion of sterilized milk from Zimbabwe
Resolution status note:	Zambia reported that The Ban was lifted and reported during the COMESA Twenty Ninth Meeting of the Intergovernmental Committee – December, 2010
NTB-000-057	2.4. Import licensing	2009-02-09	Zambia: Ministry of Trade	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Zimbabwe reported that Zambia is not issuing permits for the importaion of sterilized milk from Zimbabwe
Resolution status note:	Zambia reported that the Minister of Agriculture and Cooperatives in Zambia in 2007 suspended importation of sterilized milk until production, consumption and deficit figures were known so that whilst allowing imports , the diary industry which is in its infancy does not suffer but be allowed to grow. Consultations between the Ministry of Agriculture in Zambia and the Ministry of Trade and Industry in Zimbabwe are ongoing with a view to resolving the problem associated with the importation of sterilized milk from Zimbabwe.
NTB-000-058	2.3. Issues related to the rules of origin	2009-02-09	Eritrea: Eritrea Revenue Authority	Kenya	Resolved 2010-11-22	View
Complaint:	Kenya reported that the Government of Eritrea is rejecting the COMESA Certificate of origin on processed meat exports from the Farmers Choice in Kenya due to authenticity of Signatures.
Resolution status note:	Eriteria reported that the issue was resolved by the COMESA customs and trade committee meeting
Products:	2102.10: Active yeasts
NTB-000-059	7.3. Corruption	2009-04-20	Kenya: Rwanda to Mombasa Highway	Rwanda	Resolved 2010-11-22	View
Complaint:	Road blocks along the Northern Corridor for transporters carrying goods from Rwanda to Mombasa Port The policemen at road blocks demand payments of 1000 Uganda Shillings and 50 Kenya shillings. Once you have made the payments they don't even bother to check on what you are carrying.
Resolution status note:	Kenya reported that issue was resolved through COMESA customs and trade committee meeting
NTB-000-060	8.7. Costly Road user charges /fees Policy/Regulatory	2009-07-22	Zambia: Ministry of Transport	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Zambia has is now charging carbon tax of US$40 per trip an increase from the original US$40 per annum.
Resolution status note:	Zambia reported that she does not charge US$ 40 per trip but charges US$40 per every three (3) months and during that period payment is made only once regards less of how many trips are made until the three months expires.
NTB-000-061	8.7. Costly Road user charges /fees Policy/Regulatory	2009-07-22	Zambia: Ministry of Transport	Zimbabwe	Resolved 2011-05-23	View
Complaint:	Zambia has increased its carbon tax and is now charging US$40 per trip instead of US$40 per annum
Resolution status note:	Zambia reported that she does not charge US$ 40 per trip but charges US$40 per every three (3) months and during that period payment is made only once regards less of how many trips are made until the three months expires.
NTB-000-062	8.7. Costly Road user charges /fees Policy/Regulatory	2009-07-22	Zambia: Ministry of Transport	Zimbabwe	Resolved 2011-02-05	View
Complaint:	Zambia is now demanding a carbon tax of US$40 per trip instead of the previously charged US$40 per annum.
Resolution status note:	Zambia does not charge US$ 40 per trip but charges US$40 per every three (3) months and during that period payment is made only once regards less of how many trips are made until the three months expires.
NTB-000-063	7.8. Consular and Immigration Issues	2009-07-23	Lesotho: Ministry of labour	Lesotho	Resolved 2010-11-22	View
Complaint:	Lesotho is restricting employment of qualified manpower nit available in that country
Resolution status note:	Lesotho reported there are expatriates who are working in Lesotho in various professions, so there is no employment restriction of qualified manpower in the country.
NTB-000-064	1.14. Lack of coordination between government institutions	2009-07-23	Lesotho: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Import licences procedure is cumbersome. Different departments issuing licences for different products. The multi-departmental authorisation is cumbersome and the procedures are too long.
Resolution status note:	Lesotho reported that this is no longer the case because One Stop Business Facilitation Center has been established. Almost all licensing departments from different ministries have been housed under one roof.
NTB-000-065	5.2. Exchange controls	2009-07-23	Lesotho: Ministry of Finance	Lesotho	Resolved 2010-11-22	View
Complaint:	Lesotho has restrictive and time wasting foreign exchange limitations
Resolution status note:	Lesotho reported that this is not an NTB, but a measure taken to monitor and regulate illegal monies and corruption together with money laundering
NTB-000-066	5.12. Export restraint arrangements	2009-07-23	Lesotho: Ministry of Mines	Lesotho	Resolved 2011-07-28	View
Complaint:	Lesotho has put in place official regulations affecting exports of diamonds and manufactured products which are : Export and Import control Act 1984 Examination and Movement certificate
Resolution status note:	The meeting establishing Lesotho NMC held on 09 August 2011 in Maseru resolved that Lesotho's imposition of this requirement is accordance to article 9 (e) of the SADC Protocolon trade and therefore not an NTB. It was also observed that reporting country had not objected to Lesotho explanation submitted to the 9th meeting of the SADCSub Comitttee on Trade facilitation held in Gaborone on 27 July 2011. This matter is therefore considered resolved.
NTB-000-067	2.4. Import licensing	2009-07-23	Lesotho: Ministry of Trade	Lesotho	Resolved 2011-07-28	View
Complaint:	Lesotho is imposing requires permits on the imports of following bread, milk, eggs, bulk sugar imports, pulses, fruits and vegetables, livestock and liquor.
Resolution status note:	Lesotho reported that she does require permits on the importation of some agricultural products. The Agricultural Marketing Act 26 of 1967 (amended by Act NO.18 of 1973, Order No.6 of 1991 and Act No.5 0f 2001) regulates the importation and exportation of the agricultural products in Lesotho. The purpose of this Act is to prohibit the importation of products and supplies which are unsafe or inappropriate for the function for which they are to be sold. Import Requirements: •Valid Trading licence •Import permit
NTB-000-068	1.8. Import bans	2009-07-23	Lesotho: Ministry of Trade	Lesotho	Resolved 2010-11-22	View
Complaint:	Lesotho has banned importation of beer into that country
Resolution status note:	Lesotho reported that there is no ban in importation of beer into Lesotho, so there is no NTB in this respect.
NTB-000-069	1.8. Import bans	2009-07-23	Lesotho: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Lesotho has put a ban on the importation of wheat
Resolution status note:	Lesotho reported that there is no such ban. Our local milling companies even import their wheat from South Africa.

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