Complaint number |
NTB Type
Check allUncheck all |
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
NTB-000-457 |
8.7. Costly Road user charges /fees |
2011-09-14 |
Zimbabwe: Plumtree |
Botswana |
Resolved 2012-04-26 |
View |
Complaint:
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charges for carbon tax and insurance affecting our traveling costs that needs to be removed for easer movement |
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Resolution status note:
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At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Zimbabwe explained that charging carbon tax and insurance are standard procedures in the SADC region. There is no violation of SADC or COMESA regulations. A carbon tax is for the protection of the environment therefore this NTB should be considered resolved.
1. Botswana requested that Zimbabwe provides the available information on the specific fees and or charges specifying whether the charges are per trip or for the whole year.
2. It was agreed that this NTB should be considered resolved once Zimbabwe has provided the requested information. |
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NTB-000-456 |
1.1. Export subsidies A83: Certification requirement |
2011-09-03 |
EAC |
Kenya |
Resolved 2014-12-11 |
View |
Complaint:
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EAC Standards Bureaus have varying procedures for issuance of certification marks, inspection and testing. |
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Resolution status note:
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At the 16th NTBs forum held in Kigali in December 2014, EAC Secretariat reported that Partner States Regulatory Agencies are collaborating in clearance of goods and that there is now mutual recognition of certificates issued by Partner States Testing bodies. This NTB was therefore resolved. |
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NTB-000-455 |
8.8. Issues related to transit |
2011-09-03 |
Kenya: Central Corridor |
Rwanda |
Resolved 2011-09-19 |
View |
Complaint:
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Varying application of axle load specifications by Kenya. Kenya demands that trucks should noit weigh more than 48Tonnes axle load whereas other partner states allow 56tons. |
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Resolution status note:
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The 6th EAC Regional Forum on Non tariff barriers held from 12-13 March 2012, adopted recoomendation from the meetin of EAC permanent secretaries of the sectoral Council of transport , communications and metrology held in Nairobi on 16-19 August 2011 that a meeting of experts be convined by EAC secretariat to develop supportive legal, institutional and operative framework for approval by the council in 2012. This NTB is therefore considered resolved by the regional forum. |
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NTB-000-455 |
8.8. Issues related to transit |
2011-09-03 |
Kenya: Central Corridor |
Rwanda |
Resolved 2011-09-19 |
View |
Complaint:
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Varying application of axle load specifications by Kenya. Kenya demands that trucks should noit weigh more than 48Tonnes axle load whereas other partner states allow 56tons. |
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Resolution status note:
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The axle load was agreed at 56 tons in the recent past and could possibly be a case where a hiccup arises due to lack of information by the implementing agency. When we have such cases of varying application of axle load specifications by Kenya along the Northern Corridor (Weighbridge), then it is useful to specify the weighbridge and give necessary details for us to follow and address the complain . However, the issue of varying application of axle load specifications should no longer occur because the region has adopted a uniform applicable axle load of 56 Tonnes |
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NTB-000-454 |
8.8. Issues related to transit |
2011-09-03 |
Tanzania: Central Corridoor,Tanzania |
Uganda |
Resolved 2012-04-26 |
View |
Complaint:
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TRA has introduced check points in the Central Corridor with timeframes and imposed charges for the delays to reach the destinations |
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Resolution status note:
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At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Tanzania reported that the time frame of clearance of Transit goods from the point of entry to the point of exit had been used as control measure to ensure that there was no divergence of transit goods into local markets. In the Central corridor there are 3 check points that is Missugusugu, Dumila and Isaka.
From all these check points it takes 5 days to across border. In the southern corridor there are also 3 check points and it takes about 3 days to cross borders. Tanzania launched Electronic cargo Tracking System (ECTS) on 12th March, 2012 which was expected to commence operations in June, 2012. With ECTS there will be no need for Time frame as the goods would be monitored electronically. The legal document was given to Rwanda |
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NTB-000-453 |
8.8. Issues related to transit |
2011-09-03 |
Tanzania: Ministry of Transport |
Burundi |
Resolved 2012-04-26 |
View |
Complaint:
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No movements of Cargo Trucks beyond 6:00 pm within Tanzania. This affects trucks from Rwanda, Burundi & Uganda |
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Resolution status note:
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At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Burundi agreed that this NTB be resolved on the basis that Tanzania was modernising the tracking equipment so as to have electronic devices that can be monitored electronically along the transport corridor to the final destination. This provision allows Tanzania Revenue Authprity to make the necessary timely interventions. Burundi and Tanzania have signed a joint MoU in joint patrol and were provided equipment to maintain security along the affected areas. However Tanzania wouldl notify Burundi on the operationalization of the Electronic Cargo Tracking System (ECTS). |
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NTB-000-452 |
7.8. Consular and Immigration Issues |
2011-09-03 |
Tanzania: Mbeya |
Uganda |
Resolved 2012-04-26 |
View |
Complaint:
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Tanzania Border posts charge Visa charges of US$ 250 for businessmen from Uganda. |
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Resolution status note:
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At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Tanzania reported that it does not charge visa from EAC members. |
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NTB-000-451 |
8.7. Costly Road user charges /fees Policy/Regulatory |
2011-09-03 |
Kenya: Mombasa sea port |
Uganda |
Resolved 2014-12-11 |
View |
Complaint:
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Additional charges by Container freight stations.The port charges should include charges on container freight charges. |
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Resolution status note:
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At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, Kenya reported that the port charges by ICDs and CFS should be the one approved by port authorities. Kenya Ports Authority has signed a service level agreement to guide charges by CFS. This NTB is therefore resolved. |
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NTB-000-450 |
2.11. Lack of control in Customs infrastructure |
2011-09-03 |
EAC |
Uganda |
Resolved 2014-12-11 |
View |
Complaint:
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There is lack of verification sheds and parking yards at most border posts in the EAC partner states. |
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Resolution status note:
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At the 16th NTBs forum held in Kigali in December 2014, EAC Secretariat reported that the 15th EAC Forum on NTBs noted that the ongoing construction of OBSP was addressing this NTB and Partner states reported that construction of OSBPs was at advanced stages at key border posts. This NTB is therefore resolved |
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NTB-000-449 |
7.3. Corruption |
2011-06-16 |
EAC |
Rwanda |
Resolved 2016-06-30 |
View |
Complaint:
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Corruption along the Northern and Central Corridors (police roadblocks, weighbridge and border gates. |
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Resolution status note:
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This NTB is no longer obtaining . |
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NTB-000-448 |
8.8. Issues related to transit |
2011-09-02 |
EAC |
Rwanda |
Resolved 2014-12-11 |
View |
Complaint:
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Inadequate Police Escort mechanism. |
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Resolution status note:
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At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, EAC Secretariat reported that the All Partner States were providing police escorts. This NTB is therefore resolved |
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NTB-000-447 |
2.8. Lengthy and costly customs clearance procedures |
2011-09-03 |
EAC |
Rwanda |
Resolved 2016-06-30 |
View |
Complaint:
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Customs working hours are not harmonized |
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Resolution status note:
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Customs working hours have been harmonized by OSBPs |
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NTB-000-446 |
8.7. Costly Road user charges /fees |
2011-09-03 |
EAC |
Kenya |
Resolved 2015-09-24 |
View |
Complaint:
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Port Charges are not harmonized. Port charges should be benchmarked with international port charges |
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Resolution status note:
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Kenya and URT submitted the Port procedures manual to the EAC Secretariat. |
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NTB-000-445 |
2.8. Lengthy and costly customs clearance procedures |
2011-09-02 |
Burundi: Revenue Authority |
Tanzania |
Resolved 2012-04-26 |
View |
Complaint:
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Burundi customs system does not interface within the customs’ systems in the Revenue Authorities in Partner States |
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Resolution status note:
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Burundi and Rwanda NMC consultations held during the 3rd meeting of the Tripartite NTBs Focal Points and NMC Chairs in Dar-es-salaam on 19-20 April 2012 concluded that the issue had been resolved after Rwanda bureau of standards recognised that Burundi water meets international standards. |
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NTB-000-444 |
1.1. Export subsidies A83: Certification requirement Policy/Regulatory |
2011-09-02 |
Kenya: Ministry of Agriculture |
Uganda |
Resolved 2014-12-11 |
View |
Complaint:
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Non recognition by Kenya for SPS certificates issued by Uganda for tea destined for Mombasa action. |
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Resolution status note:
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At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, Kenya reported that the requirement would be abolished. Kenya reported that tea destined for auction at Mombasa for export must be warehoused in a bonded Customs warehouse (Transit Go down) of their choice. This NTB is therefore resolved |
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NTB-000-443 |
5.5. Import licensing requirements Policy/Regulatory |
2011-07-14 |
Kenya: Malaba |
Uganda |
Resolved 2016-06-30 |
View |
Complaint:
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Kenya Charges a plant import permit (PIP) at Malaba on Ugandan tea destined for auction at Mombasa |
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Resolution status note:
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Uganda reported that the NTB was resolved |
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NTB-000-442 |
7.8. Consular and Immigration Issues |
2011-09-03 |
Kenya: Immigration Department |
Rwanda |
Resolved 2014-12-11 |
View |
Complaint:
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Lengthy procedures for issuing work permits by Kenya, Uganda and Tanzania Immigration departments.As per BCI 2008 ,business take between 1-5 months to acquire work permits for workers sourced from another EAC country.Businesses are forced to employ locals who may lack required skills. |
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Resolution status note:
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At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, EAC Secretariat reported that the Kenya had abolished this requirement. This NTB is therefore resolved |
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NTB-000-438 |
1.1. Export subsidies A9: SPS measures n.e.s. |
2009-09-16 |
EAC |
Kenya |
Resolved 2016-06-30 |
View |
Complaint:
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Numerous institutions involved in testing goods in the EAC partner states. |
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Resolution status note:
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There is collaboration among testing agencies |
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NTB-000-437 |
8.8. Issues related to transit |
2010-05-12 |
EAC |
Kenya |
Resolved 2015-09-24 |
View |
Complaint:
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Delays in transit bonds cancellation by EAC partner states |
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Resolution status note:
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Now with the introduction of the Single Customs Territory using a single bond from the port up to final destination, the issue has been addressed. |
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NTB-000-436 |
2.14. Other |
2009-04-16 |
EAC |
Kenya |
Resolved 2014-12-11 |
View |
Complaint:
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There is lack of harmonized procedures manual for the EAC partner states. |
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Resolution status note:
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At the 16th NTBs forum held in Kigali in December 2014, EAC Secretariat reported that the EAC harmonized procedures manual was adopted by the Council in 2012. This NTB is therefore resolved |
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