Resolved complaints

Showing items 801 to 810 of 810
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-038 2.3. Issues related to the rules of origin 2008-12-22 Malawi: Malawi Revenue Authority Kenya Resolved
2011-07-28
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Complaint: Kenya complained that Malawian Government require submission of Form 18 along with COMESA Certificate of Origin. On Form 18, exporter has to justify that value addition amounts to 51% contrary to the COMESA value addition requirement of 35%.  
Resolution status note: At their meeting eld on 29 August 2011, Kenya NMC reported that Kenya is no longer encountering this problem and are therefore happy to get it considered resolved.  
NTB-000-037 2.8. Lengthy and costly customs clearance procedures 2008-05-29 Malawi: Malawi Revenue Authority Zimbabwe Resolved
2011-05-25
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Complaint: Zimbabwe complained that the Malawian authorities require a Pre-Shipment Inspection on all goods.  
Resolution status note: Malawi reportd that Preshipment Inspection was phased out in 2007.  
NTB-000-036 4. Sanitary & phyto-sanitary (SPS) measures
A82: Testing requirement
2004-05-21 Uganda: Uganda Bureau of Standards Kenya Resolved
2010-11-29
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Complaint: Kenya complained that Ugandan authorities were requesting for samples of milk to Uganda Dairy Development Authority for testing and that they were not accepting the certificate of analysis from Kenya Bureau of Standards on Kenyan Products.  
Resolution status note: Uganda reported that the Uganda Dairy Development Authority (DDA) has never denied entry of milk from Kenya except for a one-off incident that happened in 2007 where the denial of entry was attributed to the water content, about 27%, in the imported milk.
The Uganda DDA respects quality certification from the country of origin and does not subject that milk to fresh certification. Some companies however prefer to bring into Uganda samples for analysis but neither the Uganda National Bureau of Standards (UNBS) nor the Uganda (DDA) analyze items that have been analyzed by the Kenya Bureau of Standards( KEBS). They only monitor and consult with the sister bureaux of standards in the EAC Partner States.
 
Products: 0402.10: Milk and cream in solid forms, of a fat content by weight of <= 1,5%  
NTB-000-035 2.7. International taxes and charges levied on imports and other tariff measures 2008-12-22 Uganda: Ministry of Trade Kenya Resolved
2010-11-22
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Complaint: Import Tariffs

Kenya complained that Ugandan authorities were utilizing 1994 tariff levels as base year for calculating COMESA discounts.
 
Resolution status note: Uganda reported that she is no longer using 1994 tariff levels as base year for calculations  
NTB-000-034 8.6. Vehicle standards 2004-12-22 Uganda: Ministry of Transport Kenya Resolved
2010-11-22
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Complaint: Transit Regulations

Kenya complained that Ugandan authorities were enforcing a requirement that all transit trucks be covered.
 
Resolution status note: Uganda reported that the matter was resolved in 2006  
NTB-000-033 5.10. Prohibitions 2008-12-22 Uganda: Ministry of Rourism, Trade and Industry Kenya Resolved
2019-04-26
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Complaint: Ban on Imports

Kenya has complained that Uganda had placed a ban on beef imports
 
Resolution status note: Uganda reported that the issue is not for Kenya but all other Partner States. And it is only on frozen beef she resolved the issue.  
Products: 0202.30: Frozen, boneless meat of bovine animals  
NTB-000-032 1.7. Discriminatory or flawed government procurement policies 2004-05-27 Ethiopia: Ministry of Trade Kenya Resolved
2009-02-04
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Complaint: Requirement that goods exported to Ethiopia should be transported through the National Shipping Lines.

Kenya has complained that Ethiopian authorities require that all exporters to Ethiopia must use national shipping lines.
 
Resolution status note: Ethiopian Government wrote to COMESA Secretariat on 7th January 2008 stating that they were now complying with Article 57 of the Treaty  
NTB-000-031 2.3. Issues related to the rules of origin 2008-12-23 Egypt: Ministry of Trade Uganda Resolved
2009-02-04
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Complaint: : Authorisation fees for endorsement of COMESA Certificate of Origin

Uganda has complained that Egypt authorities require that Certificates of Origin be endorsed by the Egyptian Embassy in Kampala before dispatch of the goods
 
Resolution status note: Issue was resolved through COMESA Customs and Trade Committee  
NTB-000-030 2.3. Issues related to the rules of origin 2008-12-22 Egypt: Ministry of Trade Kenya Resolved
2011-05-11
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Complaint: Kenya complained that Egyptian authorities were demanding the galvanized steel coils should be engraved with the wording 'Made in Kenya as proof of origin'  
Resolution status note: Egypt reported that the issue had been resolved through diplomatic channels. the Egyptian authorities forwarded an official reply in this regard through diplomatic channels including that the technical standard on Egyptian imports of galvanized steel coils, as well as the COMESA rules of origin does not require codification of the indication of origin on the product.  
Products: 7208.39: Flat-rolled products of iron or non-alloy steel, of a width of >= 600 mm, in coils, simply hot-rolled, not clad, plated or coated, of a thickness of < 3 mm, not pickled, without patterns in relief  
NTB-000-006 2.12. Lack of capacity of Customs officers 2004-05-29 Egypt: Egypt Revenue Authority Uganda Resolved
2010-11-22
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Complaint: Authorisation fees for endorsement of COMESA Certificate of
Origin

Uganda has complained that Egypt authorities require that Certificates of Origin be endorsed by the Egyptian Embassy in Kampala before dispatch of the goods.
 
Resolution status note: Egypt reported that she does not require consular or Embassy export documentation. A ministerial Decree issued by the Government of Egypt was circulated to all COMESA Member States on March 22 2007.  
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