Resolved complaints

Showing items 781 to 800 of 805
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-054 5.2. Exchange controls 2009-02-04 Kenya: Private Company Mauritius Resolved
2009-02-04
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Complaint: Tara Florist of Mauritius reported that they made a payment in advance for an order of cut flowers to Mayfield Growers of Nairobi, Kenya on 17 August, 2007.

Mayfield Growers failed to deliver the products as agreed. Tara Florist has been sending reminders to Mayfield Growers.
 
Resolution status note: Government of Kenya facilitated resolution of the problem in 2007/8  
NTB-000-053 2.3. Issues related to the rules of origin 2009-01-21 Burundi: Ministry of Trade Eswatini Resolved
2010-11-22
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Complaint: Refuse to offer a minimum reduction of 60% on standard importatiion of sugar from Swaziland as agreed.

Burundian Customs are claiming that Swaziland is not a member of COMESA.
 
Resolution status note: Issue was resolved by the COMESA Customs and Trade Committee  
NTB-000-052 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2008-12-22 Malawi: Malawi Revenue Authority Kenya Resolved
2012-05-30
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Complaint: 25% excise duty on edible oils

Kenya complained that Malawian Government charge 25% excise duty on imports of edible oils.
 
Resolution status note: At the NTBs SMS launch meeting hel on 09 April 2013, Malawi reported that this issue had been resolved and confirmed that Malawi chrges a duty of 20 percent which is is applied to both local and imported commodities hence its non discriminatory, therefore not an NTB.  
Products: 1511.90: Palm oil and its fractions, whether or not refined (excl. chemically modified and crude)  
NTB-000-052 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2008-12-22 Malawi: Malawi Revenue Authority Kenya Resolved
2012-05-30
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Complaint: 25% excise duty on edible oils

Kenya complained that Malawian Government charge 25% excise duty on imports of edible oils.
 
Resolution status note: Malawi reported that the excise tax was non- discriminatory  
Products: 1511.90: Palm oil and its fractions, whether or not refined (excl. chemically modified and crude)  
NTB-000-051 2.7. International taxes and charges levied on imports and other tariff measures 2004-12-22 Malawi: Malawi Revenue Authority Kenya Resolved
2011-07-28
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Complaint: 25% excise duty on laundry soap.

Kenya complained that Malawian Government charge 25% excise duty on imports of laundry soap.
 
Resolution status note: At their meeting held on 29 August 2011, Kenya NMC reported that consultations had taken place between the Ministers of Trade of the two coutries which resolved the matter.  
Products: 3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products  
NTB-000-050 1.7. Discriminatory or flawed government procurement policies 2004-12-23 Ethiopia: Ministry of Trade Kenya Resolved
2009-02-04
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Complaint: Requirement that transporters using the road network should use the Ethiopian transporters.

Kenya has complained that Ethiopian authorities require that all transporters must use Ethiopian transporters.
 
Resolution status note: Ethiopi wrote to COMESA secretariat on 7th January 2008 informing that they were complying with article 57 of the Treaty  
NTB-000-049 2.8. Lengthy and costly customs clearance procedures
Policy/Regulatory
2008-12-22 Kenya: Kenya Bureau of Standards Egypt Resolved
2013-01-14
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Complaint: Pre-verification of Compliance (PVOC)

Complaint drawn to the attention of the Kenyan authorities
 
Resolution status note: On 14 January 2013, Egypt Focal Point reported that Egypt was no longer complaining about the PVOC that Kenya is applying. So the NTB -000-049 should be put in the resolved NTBs category.  
NTB-000-048 2.3. Issues related to the rules of origin 2008-12-22 Zimbabwe: Zimbabwe Revenue Authority Egypt Resolved
2009-02-04
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Complaint: Egypt complained that the Zimbabwean authorities were applying 40% import duty on alcohol imported from Egypt.  
Products: 2208.70: Liqueurs and cordials  
NTB-000-047 2.3. Issues related to the rules of origin 2007-05-29 Madagascar: Ministry of Trade Eswatini Resolved
2009-02-03
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Complaint: Swaziland complained that the Government of Madagascar were not exempting import duties on Swaziland original goods (Madagascar Customs said Swaziland is not part of COMESA any more as of 1st February, 2007)  
NTB-000-046 2.3. Issues related to the rules of origin 2009-01-21 Zambia: Zambia Revenue Authority Malawi Resolved
2010-11-22
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Complaint: wheat flour  
Products: 1101.00: Wheat or meslin flour  
NTB-000-045 2.3. Issues related to the rules of origin 2004-05-28 Zambia: Zambia Revenue Authority Malawi Resolved
2010-11-22
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Complaint: : Non adherence of 35% value added  
Products: 8716.39: Trailers and semi-trailers for the transport of goods, not designed for running on rails (excl. self-loading or self-unloading trailers and semi-trailers for agricultural purposes and tanker trailers and tanker semi-trailers)  
NTB-000-042 5.2. Exchange controls 2004-01-27 Zambia: Zambia Bureau of Standards Zimbabwe Resolved
2010-11-22
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Complaint: TBT Exchange Rates  
NTB-000-041 2.3. Issues related to the rules of origin 2004-12-22 Sudan: Ministry of Trade Kenya Resolved
2010-11-22
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Complaint: Non recognition of Certificate of Origin (case outstanding since 2001)

Kenya complained that the Authorities in Sudan refused to recognise the COMESA Certificate of Origin from Kenya on exports of Galvanised Steel Pipes
 
Resolution status note: Sudan reported that the issue was resolved through the COMESA Customs and Trade Committee. (Report of the COMESA Customs & Trade Committee)  
NTB-000-040 2.3. Issues related to the rules of origin 2005-05-29 Sudan: Ministry of Trade Egypt Resolved
2010-11-22
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Complaint: Non adherence of 35% value added

Egypt complained that the Authorities in Sudan denied access on Egyptian Shaving Blades market due to non-adherence with 35% value addition.
 
Resolution status note: Sudan reported that the issue was resolved through the COMESA Customs and Trade Committee. (Report of the COMESA Customs & Trade Committee)  
Products: 8212.20: Safety razor blades of base metal, incl. razor blade blanks in strips  
NTB-000-039 2.3. Issues related to the rules of origin 2004-05-23 Rwanda: Ministry of Trade Kenya Resolved
2010-11-22
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Complaint: Kenya complained that the Authorities in Rwanda has denied market access of galvanized steel sheets.  
Resolution status note: Rwanda reported that issue was resolved through EAC  
Products: 7301.10: Sheet piling of iron or steel, whether or not drilled, punched or made from assembled elements  
NTB-000-038 2.3. Issues related to the rules of origin 2008-12-22 Malawi: Malawi Revenue Authority Kenya Resolved
2011-07-28
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Complaint: Kenya complained that Malawian Government require submission of Form 18 along with COMESA Certificate of Origin. On Form 18, exporter has to justify that value addition amounts to 51% contrary to the COMESA value addition requirement of 35%.  
Resolution status note: At their meeting eld on 29 August 2011, Kenya NMC reported that Kenya is no longer encountering this problem and are therefore happy to get it considered resolved.  
NTB-000-037 2.8. Lengthy and costly customs clearance procedures 2008-05-29 Malawi: Malawi Revenue Authority Zimbabwe Resolved
2011-05-25
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Complaint: Zimbabwe complained that the Malawian authorities require a Pre-Shipment Inspection on all goods.  
Resolution status note: Malawi reportd that Preshipment Inspection was phased out in 2007.  
NTB-000-036 4. Sanitary & phyto-sanitary (SPS) measures
A82: Testing requirement
2004-05-21 Uganda: Uganda Bureau of Standards Kenya Resolved
2010-11-29
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Complaint: Kenya complained that Ugandan authorities were requesting for samples of milk to Uganda Dairy Development Authority for testing and that they were not accepting the certificate of analysis from Kenya Bureau of Standards on Kenyan Products.  
Resolution status note: Uganda reported that the Uganda Dairy Development Authority (DDA) has never denied entry of milk from Kenya except for a one-off incident that happened in 2007 where the denial of entry was attributed to the water content, about 27%, in the imported milk.
The Uganda DDA respects quality certification from the country of origin and does not subject that milk to fresh certification. Some companies however prefer to bring into Uganda samples for analysis but neither the Uganda National Bureau of Standards (UNBS) nor the Uganda (DDA) analyze items that have been analyzed by the Kenya Bureau of Standards( KEBS). They only monitor and consult with the sister bureaux of standards in the EAC Partner States.
 
Products: 0402.10: Milk and cream in solid forms, of a fat content by weight of <= 1,5%  
NTB-000-035 2.7. International taxes and charges levied on imports and other tariff measures 2008-12-22 Uganda: Ministry of Trade Kenya Resolved
2010-11-22
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Complaint: Import Tariffs

Kenya complained that Ugandan authorities were utilizing 1994 tariff levels as base year for calculating COMESA discounts.
 
Resolution status note: Uganda reported that she is no longer using 1994 tariff levels as base year for calculations  
NTB-000-034 8.6. Vehicle standards 2004-12-22 Uganda: Ministry of Transport Kenya Resolved
2010-11-22
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Complaint: Transit Regulations

Kenya complained that Ugandan authorities were enforcing a requirement that all transit trucks be covered.
 
Resolution status note: Uganda reported that the matter was resolved in 2006  
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