Resolved complaints

Showing items 741 to 760 of 804
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-075 2.10. Inadequate or unreasonable customs procedures and charges 2009-07-23 SADC Botswana Resolved
2019-11-21
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Complaint: The SADC region has different border operating times and this inhibits intra regional trade  
Resolution status note: The SADC Secretariat submitted the following detailed progress report resolving the NTB.
The 29th Meeting of the Sub-Committee on Customs Cooperation (SCCC) held on 8-9 May 2019, in Gaborone, Botswana, recalled that that the 13th meeting of the Ministerial Task Force (MTF) on Regional Economic Integration held in July 2013 in Maputo, Mozambique, recognized that impediments to movement of goods across the SADC region should be urgently addressed. The MTF committed to take measures to address the following as “quick wins” to enhance border efficiencies and trade facilitation at selected borders:
a) Harmonization of operating hours at all adjacent borders with different operating hours such as Chirundu, Kasumbalesa, Kasumulo/Songwe border crossings in order to reduce congestion and enhance trade facilitation;
b) Review the hours of operation in order to cater for high traffic volumes and meet the requirements of trade at the following border posts:
(i) Chirundu (Zambia/Zimbabwe);
(ii) Kasumbalesa (DRC/Zambia);
(iii) Kasumulo/Songwe (Tanzania/Malawi);
(iv) Kazungula ( Botswana/Zambia/Zimbabwe);
(v) Machipanda/Forbes (Mozambique/Zimbabwe);
(vi) Calomue/Dedza (Mozambique/Malawi);
(vii) Nyamapanda/Cuchamano (Zimbabwe / Mozambique);
(viii) Tunduma/Nakonde (Zambia/Tanzania); and
(ix) Ramokgwebana/Plumtree (Botswana/Zimbabwe)
(x) Santa Clara/Oshikango (Angola/Namibia).
c) Agreed to be proactively involved in the implementation of the one-stop border post (OSBP) programme at the borders to support the following priorities as identified in the Regional Infrastructure Development Master Plan short-term plan:
(i) Kasumbalesa (DRC / Zambia);
(ii) Kazungula ( Botswana / Zambia /Zimbabwe);
(iii) Tunduma / Nakonde (Zambia/Tanzania);
(iv) Mwami / Mchinji (Zambia / Malawi);
(v) Chiponde/ Mandimba (Malawi/Mozambique); and
(vi) Trans- Kalahari / Mamuno (Namibia/ Botswana).

SCCC also noted that the matrix on Progress on Border Management was circulated in March 2019 to all Member States in order to provide an update on the implementation of the trade facilitation initiatives but the submission was received only from South Africa.

The meeting urged the Member States to provide an update on the implementation of the trade facilitation initiatives by latest 30th May 2019
The SCCC:
(i) noted the progress on the implementation of the trade facilitation through initiatives in border management;
(ii) urged the Member States to expedite the implementation of the agreed trade facilitation measure to enhance efficiencies and border crossing as directed by the Ministerial Task Force on Regional Economic Integration; and
(iii) requested the Member States to submit any further updates with respect of initiatives being undertaken at major border posts in terms of extension and harmonization of border operating hours, One-Stop Border Posts, and Coordinated Border Management
The Secretariat received the update on harmonization of operating hours at all adjacent borders with different operating hours in order to reduce congestion and enhance trade facilitation and compiled in the table below.

MAIN SADC BORDERS: HARMONIZATION OF OPERATING HOURS -2019
Border Post Countries Opening hours
1 Kasumbalesa RD Congo / Zambia Both sides operate from 06h00 to 18h00.
2 Luvu/Lufu Angola/ DRC Both sides operate from 06h00 to 18h00.
3 Kazungula Ferry Botswana / Zambia Both sides operate from 06h00 to 18h00.
4 Victoria Falls Zimbabwe/ Zambia The hours of operation are 06h00 to 22h00.
5 Beitbridge / Mesina South Africa/Zimbabwe The border operates 24hs
6 Nakonde / Tunduma Zambia / Tanzania The border operates 24hs
7 Kasumulu / Songwe Tanzania /Malawi Malawi operating from 06h00 to 18h00 and
Tanzania from 07h00 to 19h00 (time zone)
8 Mwami / Mchinji Malawi/ Zambia The borders operate 24 hours. However, for
Commercial, it is from 06h00 to 18h00

9 Chiponde / Mandimba Malawi/ Mozambique Both sides operate from 06h00 to 18h00
10 Zobue / Mwanza Mozambique/Malawi Both sides operate from 06h00 to 21h00
11 Machipanda / Forbes Mozambique/Zimbabwe Both sides operate from 06h00 to 20h00
12 Nyamapanda / Cuchamano Mozambique/Zimbabwe Both sides operate from 06h00 to 20h00.
13 Trans-Kalahari / Mamuno Namibia / Botswana Both sides operate from 07h00 to 24h00.
14 Kazungula Ferry Botswana /Zambia Both sides operate from 06h00 to 18h00.
15 Ramokgwebane / Plumtree Botswana/ Zimbabwe Both sides operate from 06h00 to 22h00.
16 Kopfontein / Tlokweng South Africa/ Botswana Both sides operate from 06h00 to 24h00
17 Beitbridge / Mesina South Africa/Zimbabwe The border operates 24hs
18 Lebombo / Ressano Garcia South Africa/ Mozambique Both sides operate from 06h00 to 24h00
19 Santa Clara / Oshikango Angola/ Namibia Both sides operate from 08h00 to 18h00
20 Jimbe / Jimbe Angola/ Zambia Both sides operate from 06h00 to 18h00.
21 Maseru Bridge Port of Entry Lesotho / South Africa The border operates 24hs
22 Lomahasha / Namaacha Mozambique/ Eswatini Both sides operate from 07h00 to 24h00
23 Goba Border Post / Mlhumeni Mozambique/ Eswatini The border operates 24hs
24 Golela Border / Lavumisa Mozambique/ Eswatini Both sides operate from 07h00 to 22h00
25 Border Posts / Mananga Mozambique/ Eswatini Both sides operate from 07h00 to 22h00
26 Oshoek Border / Ngwenya Eswatini/South Africa Both sides operate from 07h00 to 22h00
 
NTB-000-088 2.6. Additional taxes and other charges 2009-07-23 South Africa: South African Revenue Services Namibia Resolved
2011-06-08
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Complaint: South Africa charging an import levy on beer  
Resolution status note: South Africa reported that beer is traded free under SADC and 5%/litre under SACU (Source: Jacobsens tariff book)  
NTB-000-077 1.6. Domestic assistance programmes for companies
Policy/Regulatory
2009-07-23 South Africa: Industrial Development Corporation South Africa Resolved
2012-06-15
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Complaint: Industrial Development Corporation (IDC) in South Africa grants concessional credit facilities to productive investments  
Resolution status note: The 10th meeting of the SADC Committee on Trade Facilitation held on 14-15 JUne 2012 agreed that the subsidy was permissible under the international trade rules and therefore the NTB should be considered resolved.  
NTB-000-070 2.10. Inadequate or unreasonable customs procedures and charges 2009-07-23 Lesotho: Maseru Bridge Lesotho Resolved
2011-07-28
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Complaint: VAT clearance procedures at the border posts are open to corruption.  
Resolution status note: The Lesotho Revenue Authority (LRA) reported that they have all the necessary measures to combat corruption for all customs procedures and there is a high intolerance for corruption as there is a Corruption Investigation Unit within the LRA. LRA are in the process of introducing an automated system.  
NTB-000-063 7.8. Consular and Immigration Issues 2009-07-23 Lesotho: Ministry of labour Lesotho Resolved
2010-11-22
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Complaint: Lesotho is restricting employment of qualified manpower nit available in that country  
Resolution status note: Lesotho reported there are expatriates who are working in Lesotho in various professions, so there is no employment restriction of qualified manpower in the country.  
NTB-000-064 1.14. Lack of coordination between government institutions 2009-07-23 Lesotho: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Import licences procedure is cumbersome. Different departments issuing licences for different products. The multi-departmental authorisation is cumbersome and the procedures are too long.  
Resolution status note: Lesotho reported that this is no longer the case because One Stop Business Facilitation Center has been established. Almost all licensing departments from different ministries have been housed under one roof.  
NTB-000-065 5.2. Exchange controls 2009-07-23 Lesotho: Ministry of Finance Lesotho Resolved
2010-11-22
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Complaint: Lesotho has restrictive and time wasting foreign exchange limitations  
Resolution status note: Lesotho reported that this is not an NTB, but a measure taken to monitor and regulate illegal monies and corruption together with money laundering  
NTB-000-066 5.12. Export restraint arrangements 2009-07-23 Lesotho: Ministry of Mines Lesotho Resolved
2011-07-28
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Complaint: Lesotho has put in place official regulations affecting exports of diamonds and manufactured products which are :
Export and Import control Act 1984
Examination and Movement certificate
 
Resolution status note: The meeting establishing Lesotho NMC held on 09 August 2011 in Maseru resolved that Lesotho's imposition of this requirement is accordance to article 9 (e) of the SADC Protocolon trade and therefore not an NTB. It was also observed that reporting country had not objected to Lesotho explanation submitted to the 9th meeting of the SADCSub Comitttee on Trade facilitation held in Gaborone on 27 July 2011. This matter is therefore considered resolved.  
NTB-000-069 1.8. Import bans 2009-07-23 Lesotho: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Lesotho has put a ban on the importation of wheat  
Resolution status note: Lesotho reported that there is no such ban. Our local milling companies even import their wheat from South Africa.  
NTB-000-067 2.4. Import licensing 2009-07-23 Lesotho: Ministry of Trade Lesotho Resolved
2011-07-28
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Complaint: Lesotho is imposing requires permits on the imports of following bread, milk, eggs, bulk sugar imports, pulses, fruits and vegetables, livestock and liquor.  
Resolution status note: Lesotho reported that she does require permits on the importation of some agricultural products. The Agricultural Marketing Act 26 of 1967 (amended by Act NO.18 of 1973, Order No.6 of 1991 and Act No.5 0f 2001) regulates the importation and exportation of the agricultural products in Lesotho.
The purpose of this Act is to prohibit the importation of products and supplies which are unsafe or inappropriate for the function for which they are to be sold.
Import Requirements:
•Valid Trading licence
•Import permit
 
NTB-000-068 1.8. Import bans 2009-07-23 Lesotho: Ministry of Trade Lesotho Resolved
2010-11-22
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Complaint: Lesotho has banned importation of beer into that country  
Resolution status note: Lesotho reported that there is no ban in importation of beer into Lesotho, so there is no NTB in this respect.  
NTB-000-082 5.7. Minimum import price limits
Policy/Regulatory
2009-07-23 Lesotho: Ministry of Trade Lesotho Resolved
2010-11-22
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Complaint: Lesotho regulates prices by fixing a floor price for beans and peas.  
Resolution status note: Lesotho reported that she does not regulate prices for any product; however our marketing department sometimes makes some price recommendations based on the market price for legumes. At times when these food stuffs have been subsidized due to lack of food supplies as a result of drought, prices are being regulated (only on subsidized programmes).  
NTB-000-071 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-23 South Africa: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Raw sugar can only be exported through a single channel  
Resolution status note: South Africa reported that all excess raw sugar is exported by SASA on behalf of producers simply to safeguard on logistical costs etc to minimize the distortive effects of the world market. The manner in which it is done in SA does not conform to what is normally referred to as single channel - the implications of single channel can be much broader.  
NTB-000-072 1.2. Government monopoly in export/import 2009-07-23 South Africa: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: South African Government has monopoly in the trading of basic food commodities.  
Resolution status note: South Africa reported that apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of Basic Food Commodities in South Africa.  
NTB-000-073 1.2. Government monopoly in export/import 2009-07-23 South Africa: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: South African government has monopoly on trade in Tea  
Resolution status note: South Africa reported that the applied tariff rate for tea imported from SADC countries is zero. Apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of tea in South Africa.  
NTB-000-074 1.2. Government monopoly in export/import 2009-07-23 South Africa: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: South African Government has monopoly on trade in tobacco  
Resolution status note: South Afric areported that the applied tariff rate for tobacco imported from SADC countries is zero. Apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of tobacco in South Africa.  
NTB-000-076 1.1. Export subsidies
Policy/Regulatory
2009-07-23 South Africa: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: South Africa offers a large number of export incentives for to promote locally produced exports.  
Resolution status note: South Africa reported that export incentives are offered to promote manufactured exports and exports in general  
NTB-000-078 1.1. Export subsidies
B41: TBT regulations on production processes
2009-07-23 South Africa: SANAS Angola Resolved
2010-11-22
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Complaint: South Africa does not accept standards from other SADC Member States except SABS  
Resolution status note: South Africa reported that SADC is in the process of implementing the TBT annex and establishing the necessary regional institutions to create a regional accreditation system. Until the structures are developed and operational, South Africa will continue to request that products which are not accredited by recognized international accreditation bodies be retested by the South African Bureau of Standards (SABS). This exercise is not meant to deny SA trading counterpart’s access to the South African market, but simply to protect South African consumers.  
NTB-000-080 1.8. Import bans
Policy/Regulatory
2009-07-23 South Africa: Ministry of Trade Zambia Resolved
2010-11-22
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Complaint: South Africa has banned imports of all meat from Zambia  
Resolution status note: South Africa reported that importation of red meat from Zambia to SA was never allowed because Zambia did not send SA the information she needed to evaluate their animal disease situation, legislation, standards and other requirements. The information was requested in 2006 in the form of a questionnaire by the Department of Agriculture - Directorate Animal Health, Zambia has never responded.  
NTB-000-081 1.1. Export subsidies
B14: Authorization requirements for importing certain products
2009-07-23 South Africa: Ministry of Trade Tanzania Resolved
2010-11-22
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Complaint: South Africa places adhoc requirements on the importation of perishable goods in the form of standards  
Resolution status note: Soth Africa reported that compulsory specifications for perishable goods are aimed at ensuring the health and safety of the consumer and fair trading practices. The relevant internationally recognised Codex Standards and Codes of Practice are used as a basis for these compulsory specifications. Documents from Codex are specifically referenced by the WTO-SPS Agreement.  
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