Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 241 to 260 of 824

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments Check all Uncheck all 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures Check all Uncheck all 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations Check all Uncheck all 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports Check all Uncheck all 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems Check all Uncheck all 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding Check all Uncheck all 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Check all Uncheck all Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Check all Uncheck all Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Check all Uncheck all Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Check all Uncheck all Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Check all Uncheck all Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Check all Uncheck all Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-300	5.12. Export restraint arrangements Policy/Regulatory	2009-09-09	Madagascar: Ministry of Trade	Madagascar	Resolved 2010-07-26	View
Complaint:	Government imposes export constraints on the exportation of wood
NTB-000-301	5.3. Export taxes Policy/Regulatory	2009-09-09	Madagascar: Department of Customs	Madagascar	Resolved 2010-07-26	View
Complaint:	Royalty levy of 1,5% is charged exports of transformed wood
Resolution status note:	This is a measure to safeguard the environment. The elimination of non-tariff barriers will be done gradually.
NTB-000-303	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-09	South Africa: Department of Trade and Industry	Madagascar	Resolved 2010-07-22	View
Complaint:	Complex tariff and other import tax structure
Resolution status note:	South Africa reported that both countries are members of SADC hence SADC tariff reduction schedules apply
NTB-000-304	2.14. Other	2009-09-09	Democratic Republic of the Congo: Kasumbalesa	Democratic Republic of the Congo	Resolved 2010-12-02	View
Complaint:	Lack of knowledge of regulations by customs officials
Resolution status note:	DRC is participating in the SADC Customs Management project where by the customs officials are now actively involved in regional matters.
NTB-000-307	2.10. Inadequate or unreasonable customs procedures and charges	2009-09-09	Democratic Republic of the Congo: Kasumbalesa	Democratic Republic of the Congo	Resolved 2010-12-02	View
Complaint:	Limited knowledge of customs procedures and documentation therefore officials impose arbitrary requirements at border posts
Resolution status note:	DRC is actively participating inthe SADC Customs Cooperation Committee thereby increasing knowledge of customs procedures and requirements
NTB-000-309	5.3. Export taxes Policy/Regulatory	2009-09-09	Democratic Republic of the Congo: Ministry of Trade	Democratic Republic of the Congo	Resolved 2010-07-30	View
Complaint:	Export duty is levied on timber.
NTB-000-311	8.7. Costly Road user charges /fees Policy/Regulatory	2009-09-09	Democratic Republic of the Congo: Ministry of trade	Democratic Republic of the Congo	Resolved 2010-07-30	View
Complaint:	High road charges and transport costs for exporters
NTB-000-314	2.8. Lengthy and costly customs clearance procedures	2009-09-09	Seychelles: Port Victoria	Seychelles	Resolved 2010-11-22	View
Complaint:	The clearing process is somewhat lengthy, and bureaucratic as appointments have to be made to clear goods
Resolution status note:	Seychelles reported that with the Asycuda system the clearing process can take 24hrs, all transaction can be done on-line. Appointments were given to clear goods to facilitate work of custom officers and avoid congestion at the port as handling capacity are limited. Need to confirm current situation.
NTB-000-315	2.4. Import licensing	2009-09-09	Seychelles: Ministry of Trade	Seychelles	Resolved 2010-11-22	View
Complaint:	Administrative procedures for the import licensing system require improved efficiency
Resolution status note:	Seychelles reported that import licences are not required for the vast majority of products
NTB-000-316	2.8. Lengthy and costly customs clearance procedures Policy/Regulatory	2009-09-09	Seychelles: Port Victoria	Eswatini	Resolved 2010-11-22	View
Complaint:	There is a total lack of consistency in the application of customs procedures at all clearing offices in Seychelles
Resolution status note:	Seychelles proposed to have clearing agents undergo a competency training/exam for them to be well versed with application of customs procedures
NTB-000-317	1.1. Export subsidies A9: SPS measures n.e.s.	2009-09-09	SADC	Seychelles	Resolved 2011-01-10	View
Complaint:	The absence of a unified standards system in SADC results in traders having to seek two certificates, one at home and one in the importing country
Resolution status note:	Botswana reported that there are no Regional Standards in SADC; however SADC is in the process of harmonising the regional standards. Botswana recognizes standards / certificates of other SADC Member States.
NTB-000-318	6.5. Variable levies	2009-09-09	Seychelles: Other Seychelles	Seychelles	Resolved 2010-11-22	View
Complaint:	A levy has been introduced on pork imports
Resolution status note:	Seychelles reported that the Quotas system on pork has been abolished. Seychelles has just recently introduced a levy on such imports.
NTB-000-319	6.5. Variable levies	2009-09-09	Seychelles: Other Seychelles	Seychelles	Resolved 2010-11-22	View
Complaint:	A levy has been introduced on poultry imports
Resolution status note:	Seychelles reported that the Quotas system on poultry has been abolished. Seychelles has just recently introduced a levy on such imports.
NTB-000-320	5.7. Minimum import price limits	2009-09-09	Seychelles: Other Seychelles	Seychelles	Resolved 2010-11-22	View
Complaint:	There is price control on goods imported inti Seychelles. Prices of imported goods are limited by a maximum 30% mark-up
Resolution status note:	Seychelles reported that price control has been removed on all non-food items. Seychelles needs to eliminate NTB’s, therefore need to explore alternative ways of controlling price on food items.
NTB-000-321	7.9. Inadequate trade related infrastructure	2009-09-09	SADC	Seychelles	Resolved 2011-06-03	View
Complaint:	Innadequate air passenger links between Member states.
Resolution status note:	Seychelles reported that she is in the process of liberalizing trade and expanding trade within COMESA, SADC and IOC in order to facilitate trade within the region and access to food imports
NTB-000-322	7.9. Inadequate trade related infrastructure Policy/Regulatory	2009-09-09	Seychelles: Victoria International Airport	Seychelles	Resolved 2010-11-22	View
Complaint:	Inadequate cold room facilities at airports.
Resolution status note:	Seychelles reported that her membership in SADC, signing of the COMESA FTA and Seychelles acceding to the WTO, imports might increase specially for frozen goods. Having adequate cold storage facility at airport and sea port can be considered one future area of development
NTB-000-323	2.12. Lack of capacity of Customs officers Policy/Regulatory	2009-09-09	SADC	Seychelles	Resolved 2011-01-10	View
Complaint:	Lack of training of new customs recruits
Resolution status note:	The Recs have embarked on capacity building for memberstates under the trade facilitation programme
NTB-000-324	7.9. Inadequate trade related infrastructure	2009-09-09		Seychelles	Resolved 2024-10-03	View
Complaint:	Some businesses complained that SADC ports are unable to handle containers that exceed 6 metres (20 ft), which limits exporters in implementing the most cost-effective way of transporting their products
Resolution status note:	It has been agreed between the SADC Secretariat and Seychelles that the NTB-000-324 should be marked as resolved. If the challenge still exists, it may be reported again as a new complaint, and Seychelles shall address it accordingly.
NTB-000-325	7.8. Consular and Immigration Issues	2009-09-09	Mozambique: Ministry of Home Affairs	Eswatini	Resolved 2010-11-22	View
Complaint:	Mozambique requires visas for swaziland business people
NTB-000-326	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-09	Mozambique: Mozambique Revenue Authority	Eswatini	Resolved 2010-11-22	View
Complaint:	Mozambique customs charges can be as high as 200% of the value of goods transported
Resolution status note:	Reporting country could not verify the complaint hence it was deemed resolved until a specific report is made.

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