| Complaint number |
NTB Type
|
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
|
NTB-000-655 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2014-12-11 |
Kenya: Kajiado and Kwale counties in Kenya |
Tanzania |
Resolved
2015-11-30 |
View |
|
Complaint:
|
Kajiado and Kwale counties in Kenya re-introduced County transit Fee |
|
|
Resolution status note:
|
ajiado and Kwale counties in Kenya removed the County transit Fee |
|
|
NTB-000-656 |
1.4. Preference given to domestic bidders/suppliers
Policy/Regulatory |
2014-12-11 |
Tanzania: Ministry of Trade |
Kenya |
Resolved
2016-04-01 |
View |
|
Complaint:
|
Discrimination of Smirnoff of ice brand of East African Breweries (Kenya) Ltd products. |
|
|
Resolution status note:
|
At the NTBs Forum held in March/ April 2016, Kenya reported that the discrimination had been lifted. |
|
|
NTB-000-657 |
5.15. Other
Policy/Regulatory |
2014-12-11 |
Tanzania: Various State Agencies |
|
Resolved
2023-07-03 |
View |
|
Complaint:
|
Numerous monetary charges required by various agencies in the United Republic of Tanzania on exports of dairy products |
|
|
Resolution status note:
|
The 42nd SCTIFI noted that the Republic of Uganda and the Republic of Kenya are handling the diary issues bilaterally with the United Republic of Tanzania whereby several meetings at the Ministerial and Summit levels have taken place and are at the final stages to be resolved. Also, the issue is being handled in the ongoing process of harmonization of fees, levies, and charges, and all the charges will be harmonized together with other charges. The SCTIFI hence guided that the NTB should be removed from the Time Bound program and allow the ongoing bilateral processes to be finalized. |
|
|
NTB-000-658 |
8.8. Issues related to transit
Policy/Regulatory |
2014-12-11 |
Kenya: Along corridor |
Rwanda |
Resolved
2015-11-30 |
View |
|
Complaint:
|
Containerized cargo is being subjected to Imposition of 4 weighbridges instead of agreed 2 as agreed by Partner States. |
|
|
Resolution status note:
|
Kenya adheres to the decision of Ministers therefore containerized trucks are weighed at points of entry and exit. Containerized Trucks are weighed on motion in all weighbridges except at Malaba. |
|
|
NTB-000-659 |
2.14. Other |
2014-12-11 |
Kenya: Mombasa sea port |
Uganda |
Resolved
2015-03-16 |
View |
|
Complaint:
|
Selective auctioning of Ugandan goods at Mombasa Port. |
|
|
Resolution status note:
|
At the Kenya NMC NTBs meeting held in Nairobi on 16th March 2015, KRA reported that all auctions had been conducted in accordance with the laws and regulations. Uganda had been given an extended 90 day period in which to notify owners of the auction after which the auction was conducted. This position was endorsed by the 17th NTB forum thereby resolving this issue. |
|
|
NTB-000-660 |
2.10. Inadequate or unreasonable customs procedures and charges |
2014-12-11 |
Kenya: Mombasa sea port |
Uganda |
Resolved
2015-03-26 |
View |
|
Complaint:
|
Scanning of Uganda goods by anti-counterfeit agency at Mombasa |
|
|
Resolution status note:
|
The 17th EAC NTBs Forum held in Nairobi from 24-26 march 2015 considered and resolved tise NTB. |
|
|
NTB-000-661 |
2.7. International taxes and charges levied on imports and other tariff measures |
2014-12-11 |
Uganda: Uganda Revenue Authority |
Kenya |
Resolved
2015-03-16 |
View |
|
Complaint:
|
Uganda charges 25% duty rate on scrapping rolls manufactured in Kenya and also on products manufactured in Kenya using glucose. |
|
|
Resolution status note:
|
At the Kenya NMC NTBs meeting held in Nairobi on 16th March 2015, Kenya confirmed that Uganda had scrapped the 25% duty .This position was endorsed by the 17th NTB forum thereby resolving this issue. |
|
|
NTB-000-642 |
2.9. Issues related to transit fees |
2014-12-09 |
Tanzania: Dar-es-Salaam Port |
Burundi |
Resolved
2014-12-11 |
View |
|
Complaint:
|
The United Republic of Tanzania via the Ministry of Health and Social Welfare is charging USD200 as registration fee for transit permit on each transit container which contain which contain Chemical products. |
|
|
Resolution status note:
|
At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, Tanzania reported that the levy was abolished in 2012.This NTB is therefore resolved. |
|
|
NTB-000-643 |
2.6. Additional taxes and other charges |
2014-12-09 |
Tanzania: Dar-es-Salaam Port |
Burundi |
Resolved
2015-03-26 |
View |
|
Complaint:
|
Tanzania Ports Authority is charging all Transit containers located at at Tanzania International Container Terminal Services (TICTS) a miscellaneous Port Charges. On 05 June 2014, a transporter from Burundi was charged US$90 being for miscellaneous port services for a 20ft container |
|
|
Resolution status note:
|
At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, Tanzania reported that the double handling charges were abolished. This NTB is therefore resolved. |
|
|
NTB-000-643 |
2.6. Additional taxes and other charges |
2014-12-09 |
Tanzania: Dar-es-Salaam Port |
Burundi |
Resolved
2015-03-26 |
View |
|
Complaint:
|
Tanzania Ports Authority is charging all Transit containers located at at Tanzania International Container Terminal Services (TICTS) a miscellaneous Port Charges. On 05 June 2014, a transporter from Burundi was charged US$90 being for miscellaneous port services for a 20ft container |
|
|
Resolution status note:
|
At the 17th NTB forum held in Nairobi on 24th to 26th March 2015, Tanzania confirmed that these charges were no longer applicable and therefore the NTB was resolved. |
|
|
NTB-000-644 |
2.3. Issues related to the rules of origin |
2014-11-16 |
Rwanda: Rwanda Customs Authority
and also in
Majerwa |
Egypt |
Resolved
2016-08-24 |
View |
|
Complaint:
|
We are importing Wheat flour from Egypt from one of the Biggest Flour mill and factory in Egypt. We have original Certificate of Origin and Comesa certificate. But they do not accept and put us import Duty. Before it is 100% Duty free. But now since september they are not accepting it. Egypt is part of Comesa and Good produced in Egypt and 100% Duty free. So why is wheat flour not accepted. Please help |
|
|
Resolution status note:
|
During the 5th meeting of COMESA NTBs Focal Points, the two parties reported that the certificate of origin was now being recognised and therefore the NTB had been resolved. |
|
|
Products:
|
1101: Wheat or meslin flour. |
|
|
NTB-000-669 |
8.3. Immigration requirements (Visa, travel permit)
Policy/Regulatory |
2014-09-02 |
Tanzania: Immigration |
Kenya |
Resolved
2016-06-30 |
View |
|
Complaint:
|
Delay of issuance of work permit by United Republic of Tanzania |
|
|
Resolution status note:
|
The issue is not about integrating the permits but the 'delays' in issuing the permit. This anomaly can be corrected. Focal points need to get more information on the nature of Delay. At the Tanzania NMC meeting, Immigration reported that the work permits are processed within 14 days maximum if all information is provided. |
|
|
NTB-000-639 |
8.1. Government Policy and regulations
Policy/Regulatory |
2014-08-25 |
South Africa: Beit Bridge |
Democratic Republic of the Congo |
Resolved
2016-09-13 |
View |
|
Complaint:
|
This complaint is registered by FESARTA.
The Director, Department of Immigration and Citizenship, South Africa, has instructed that, due to the outbreak of the ebola virus in DRC, no DRC citizens may enter South Africa until further notice.
See the attached notice.
Whilst it is accepted that the outbreak of the ebola virus is a serious issue, the transport industry recommends that other preventative measures be taken at the borders, rather than stop DRC citizens from entering the country? |
|
|
Resolution status note:
|
On 13th September 2016, FESARTA advised that the transporters were no longer facing this barrier so the NTB is resolved. |
|
|
NTB-000-698 |
2.14. Other
Policy/Regulatory |
2014-07-23 |
|
|
Resolved
2017-05-06 |
View |
|
Complaint:
|
Border management institutions’ working hours are not harmonized. |
|
|
Resolution status note:
|
At the 23rd EAC NTBs Forum held from 4- 6 May 2017, Partner States reported that the border operating hours had been harmonised |
|
|
NTB-000-637 |
5.5. Import licensing requirements
Policy/Regulatory |
2014-07-14 |
Zimbabwe: Ministry of Industry and Trade |
Egypt |
Resolved
2016-02-08 |
View |
|
Complaint:
|
There is a ban on importation of Soya bean oil packed in bottles by Zimbabwe. Requirement by Zimbabwe for import permit and license for soya oil and detergents from Egypt |
|
|
Resolution status note:
|
On 8th February 2016, Egypt Focal point reported that the NTB be considered closed on the basis that Egypt's National Monitoring Committee did not receive any details from the Exporting Company. |
|
|
NTB-000-633 |
8.8. Issues related to transit
Policy/Regulatory |
2014-05-28 |
Mozambique: Dondo |
South Africa |
Resolved
2016-09-13 |
View |
|
Complaint:
|
This complaint is registered by FESARTA.
The traffic authorities at Dondo, near Beira, are harassing foreign drivers over the documents that the drivers carry.
Of particular note is the vehicle registration document for South African vehicles.
The registration document (RC1) shows the vehicle register number, but not the licence plate number. The authorities want the licence plate number to be shown on the document, and are issuing fines for it not being shown.
The South African licence receipt document (LCO) shows both the register number and the licence plate number. This links the vehicle to the registration document. But the traffic authorities do not accept this.
Another driver, this time from Zimbabwe, received a fine because of alterations to the vehicle registration book. The alterations had been done by the Zimbabwe authorities and stamped by them. But this was not acceptable to the Mozambique authorities and a fine was issued.
It has become clear that the authorities at Dondo generally harass foreign drivers.
This does not encourage good relations between countries and does not facilitate intraregional trade.
The Dondo traffic authorities must be trained in trade facilitation matters and not harass drivers unnecessarily. |
|
|
Resolution status note:
|
On 13th September 2016, FESARTA advised that the transporters were no longer facing any harrasment so the NTB is resolved. |
|
|
NTB-000-632 |
8.8. Issues related to transit |
2014-05-23 |
South Africa: Lebombo |
South Africa |
Resolved
2016-09-13 |
View |
|
Complaint:
|
This complaint is registered by FESARTA.
Copper Moon Trading, the company that is running the Lebombo dry port at Komatipoort, near the Lebombo/Ressano Garcia border post, is forcing transporters to use and pay for its parking facilities in Komatipoort.
This instruction is supported by the Komatipoort municipality.
Attached are invoices for this parking and a "ticket" for a truck not parking in the identified facility.
As with the situation at the Tunduma/Nakonde border post between Tanzania and Zambia, private companies, supported by the municipalities, cannot force transporters to use their parking facilities.
Transporters' vehicles are required to visit the SARS customs clearing offices at the Lebombo dry port and so parking should be provided for them, free of charge, by SARS.
If parking is not provided, then trucks must be allowed to park along the roadway. |
|
|
Resolution status note:
|
On 13th September 2016, FESARTA advised that the transporters were no longer facing this barrier so the NTB is resolved. |
|
|
NTB-000-631 |
1.1. Export subsidies |
2014-04-22 |
South Africa: Ficksburg Bridge |
Lesotho |
Resolved
2015-03-24 |
View |
|
Complaint:
|
I apparently needed a certificate from the State Vet to carry wool tops over the border! This proved impossible to get in Ficksburg. I have also experienced many problems bringing craft goods over to South Africa from lesotho as we need to pay VAT on all goods coming to exhibitions. This is extremely time consuming process and then I have to claim the VAT back when I bring unsold goods back over the border! |
|
|
Resolution status note:
|
On 24 March 2015, Lesotho Focal Point reported that the NTB had been resolved and therefore must be removed from the pending cases. |
|
|
Products:
|
5105.29: Wool, combed (excl. that in fragments "open tops") |
|
|
NTB-000-805 |
Existence of several weighbridge stations in the central and Northern corridors. |
2014-04-01 |
EAC |
EAC |
Resolved
2019-08-21 |
View |
|
Complaint:
|
Rwanda, Uganda and Burundi are affected by the existence of several weighbridge stations in the central and Northern corridors (Tanzania, Kenya and Uganda). |
|
|
Resolution status note:
|
During the meeting of Focal Points held on 19- 21 August 2019 , EAC NTBs Focal Points reported that this matter had been resolved. The weigh bridges have been reduced to 3 in the central corridor . |
|
|
NTB-000-628 |
6.3. Special supplementary duties |
2014-03-01 |
Malawi: Malawi Revenue Authority |
Malawi |
Resolved
2014-09-23 |
View |
|
Complaint:
|
Malawi is currently applying a discriminatory excise duty regime that discriminates against imported cigarettes and foreign manufacturers of cigarettes. The Malawian government formally introduced the two-tier discriminatory cigarette excise regime on 3 June 2011. Currently, for imported cigarettes, a specific excise tax of US$ 30 per 1000 cigarettes is levied, compared to the excise rate of US$ 15 per 1000 cigarettes with more than 70% local content. This practice infringes the national treatment principle which requires that cigarettes, once they have crossed the border and entered the domestic market of Malawi, be taxed no less favourably than locally produced cigarettes. In this regard, and under its regional commitments, Malawi should not be allowed to discriminate against foreign made cigarettes by applying higher and discriminatory excise duties. |
|
|
Resolution status note:
|
On 13 November 2014, Focal Point Malawi reported that this NTB had been resolved (Customs and Excise (Tariffs) (Amendment) order 2014 ) and Malawi applies a uniform rate. Communication to COMESA Secretariat, currently coordinating the tripartite process, had since been sent and a report of the same was also submitted to the NTBs Focal Point meeting that was held in Nairobi, Kenya on 23 - 25 September, 2014.
uploaded for clarity. |
|
|
Products:
|
2402.20: Cigarettes, containing tobacco |
|
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