| Complaint number |
NTB Type
Check allUncheck all |
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
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NTB-000-909 |
8.8. Issues related to transit |
2009-07-01 |
EAC |
EAC |
Resolved 2018-11-16 |
View |
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Complaint:
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Existence of several weigh bridge stations in the central and Northern corridors. |
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Resolution status note:
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Transit trucks should be weighed twice, weigh bridges should be reduced to two (2) one at the point of entry and the other at the port of exit.
The two weigh bridges should be equipped with a High Speed Weigh-In Motion (HS-WIM) equipment to save time spent at weigh bridges.
Kenya and Tanzania have installed the High Speed Weign In Motion Weigh Bridges (HS-WIM).
Number of Weigh Bridges in Partner States are as follows: Burundi: 0, Kenya: 4, Rwanda: 0, Tanzania: 3 as agreed, Uganda: 2
The meeting recommended that Uganda be urged to consider installing High Speed Weigh-In Motion Weigh Bridges to resolve this NTB.
URT waived the US$40 sticker fees on transit trucks going through weigh bridges in the central corridor with immediate effect. |
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NTB-000-412 |
2.3. Issues related to the rules of origin |
2009-05-08 |
Sudan: Port Sudan sea port |
Kenya |
Resolved 2015-01-19 |
View |
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Complaint:
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Sudan customs authorities refused to recognise COMESA certificates of origin for the export of laundry soap noodles manufactured in Kenya. The soap noodles are packed in 25kgs PP woven bags. |
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Resolution status note:
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On 19 January 2015, Kenya focal point reported that, ideally Sudan Customs should have requested COMESA for a verification mission to Kenya, but the issue was left hanging. Kenya would therefore want this NTB removed from the outstanding NTBs ‘as resolved’ on grounds that the affected company had advised Focal point to close the case since they are no longer exporting soap noodles to Sudan. The NTB shall be registered afresh if it features again. At that point, reporting company will be requested to provide the supportive documents with current dates. |
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Products:
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3401.20: Soap in the form of flakes, granules, powder, paste or in aqueous solution |
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NTB-000-059 |
7.3. Corruption |
2009-04-20 |
Kenya: Rwanda to Mombasa Highway |
Rwanda |
Resolved 2010-11-22 |
View |
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Complaint:
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Road blocks along the Northern Corridor for transporters carrying goods from Rwanda to Mombasa Port
The policemen at road blocks demand payments of 1000 Uganda Shillings and 50 Kenya shillings. Once you have made the payments they don't even bother to check on what you are carrying. |
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Resolution status note:
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Kenya reported that issue was resolved through COMESA customs and trade committee meeting |
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NTB-000-436 |
2.14. Other |
2009-04-16 |
EAC |
Kenya |
Resolved 2014-12-11 |
View |
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Complaint:
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There is lack of harmonized procedures manual for the EAC partner states. |
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Resolution status note:
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At the 16th NTBs forum held in Kigali in December 2014, EAC Secretariat reported that the EAC harmonized procedures manual was adopted by the Council in 2012. This NTB is therefore resolved |
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NTB-000-056 |
2.4. Import licensing |
2009-02-09 |
Zambia: Ministry of Trade |
Zimbabwe |
Resolved 2011-03-04 |
View |
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Complaint:
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Zimbabwe reported that Zambia is not issuing permits for the importaion of sterilized milk from Zimbabwe |
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Resolution status note:
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Zambia reported that The Ban was lifted and reported during the COMESA Twenty Ninth Meeting of the Intergovernmental Committee – December, 2010 |
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NTB-000-058 |
2.3. Issues related to the rules of origin |
2009-02-09 |
Eritrea: Eritrea Revenue Authority |
Kenya |
Resolved 2010-11-22 |
View |
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Complaint:
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Kenya reported that the Government of Eritrea is rejecting the COMESA Certificate of origin on processed meat exports from the Farmers Choice in Kenya due to authenticity of Signatures. |
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Resolution status note:
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Eriteria reported that the issue was resolved by the COMESA customs and trade committee meeting |
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Products:
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2102.10: Active yeasts |
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NTB-000-057 |
2.4. Import licensing |
2009-02-09 |
Zambia: Ministry of Trade |
Zimbabwe |
Resolved 2010-11-22 |
View |
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Complaint:
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Zimbabwe reported that Zambia is not issuing permits for the importaion of sterilized milk from Zimbabwe |
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Resolution status note:
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Zambia reported that the Minister of Agriculture and Cooperatives in Zambia in 2007 suspended importation of sterilized milk until production, consumption and deficit figures were known so that whilst allowing imports , the diary industry which is in its infancy does not suffer but be allowed to grow. Consultations between the Ministry of Agriculture in Zambia and the Ministry of Trade and Industry in Zimbabwe are ongoing with a view to resolving the problem associated with the importation of sterilized milk from Zimbabwe. |
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NTB-000-055 |
2.3. Issues related to the rules of origin |
2009-02-09 |
Madagascar: Customs Department |
Mauritius |
Resolved 2010-11-29 |
View |
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Complaint:
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Mauritius reported that Madagascar has doubt on the originating status of sopa exported by Maniprove Company of Mauritius to Sarvonnerie Tropicale Company in Madagascar |
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Resolution status note:
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Madagascar reported that elimination of this NTB is being done progressively |
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Products:
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3401.20: Soap in the form of flakes, granules, powder, paste or in aqueous solution |
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NTB-000-054 |
5.2. Exchange controls |
2009-02-04 |
Kenya: Private Company |
Mauritius |
Resolved 2009-02-04 |
View |
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Complaint:
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Tara Florist of Mauritius reported that they made a payment in advance for an order of cut flowers to Mayfield Growers of Nairobi, Kenya on 17 August, 2007.
Mayfield Growers failed to deliver the products as agreed. Tara Florist has been sending reminders to Mayfield Growers. |
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Resolution status note:
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Government of Kenya facilitated resolution of the problem in 2007/8 |
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NTB-000-881 |
8.8. Issues related to transit |
2009-02-04 |
Tanzania: Nakonde |
Zambia |
Resolved 2020-11-10 |
View |
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Complaint:
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Since 2006, the Tanzanian Government imposed a ban on importation of poultry and poultry products to curb any possible Avian Influenza Disease outbreak. However, a Zambian Company (Hybrid Poultry Farm) has been denied Transit Permit for hatching eggs destined for Kenya. The hatching eggs are not going to be offloaded in Tanzania as it will only be used as a transit country and will be transported in sealed refrigerated containers. |
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Resolution status note:
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On 10 November 2020, Zambia Focal Point advised that this was no longer an issue therefore should be resolved. |
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NTB-000-053 |
2.3. Issues related to the rules of origin |
2009-01-21 |
Burundi: Ministry of Trade |
Eswatini |
Resolved 2010-11-22 |
View |
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Complaint:
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Refuse to offer a minimum reduction of 60% on standard importatiion of sugar from Swaziland as agreed.
Burundian Customs are claiming that Swaziland is not a member of COMESA. |
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Resolution status note:
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Issue was resolved by the COMESA Customs and Trade Committee |
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NTB-000-046 |
2.3. Issues related to the rules of origin |
2009-01-21 |
Zambia: Zambia Revenue Authority |
Malawi |
Resolved 2010-11-22 |
View |
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Complaint:
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wheat flour |
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Products:
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1101.00: Wheat or meslin flour |
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NTB-000-031 |
2.3. Issues related to the rules of origin |
2008-12-23 |
Egypt: Ministry of Trade |
Uganda |
Resolved 2009-02-04 |
View |
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Complaint:
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: Authorisation fees for endorsement of COMESA Certificate of Origin
Uganda has complained that Egypt authorities require that Certificates of Origin be endorsed by the Egyptian Embassy in Kampala before dispatch of the goods |
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Resolution status note:
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Issue was resolved through COMESA Customs and Trade Committee |
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NTB-000-033 |
5.10. Prohibitions |
2008-12-22 |
Uganda: Ministry of Rourism, Trade and Industry |
Kenya |
Resolved 2019-04-26 |
View |
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Complaint:
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Ban on Imports
Kenya has complained that Uganda had placed a ban on beef imports |
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Resolution status note:
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Uganda reported that the issue is not for Kenya but all other Partner States. And it is only on frozen beef she resolved the issue. |
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Products:
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0202.30: Frozen, boneless meat of bovine animals |
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NTB-000-038 |
2.3. Issues related to the rules of origin |
2008-12-22 |
Malawi: Malawi Revenue Authority |
Kenya |
Resolved 2011-07-28 |
View |
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Complaint:
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Kenya complained that Malawian Government require submission of Form 18 along with COMESA Certificate of Origin. On Form 18, exporter has to justify that value addition amounts to 51% contrary to the COMESA value addition requirement of 35%. |
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Resolution status note:
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At their meeting eld on 29 August 2011, Kenya NMC reported that Kenya is no longer encountering this problem and are therefore happy to get it considered resolved. |
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NTB-000-052 |
2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory |
2008-12-22 |
Malawi: Malawi Revenue Authority |
Kenya |
Resolved 2012-05-30 |
View |
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Complaint:
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25% excise duty on edible oils
Kenya complained that Malawian Government charge 25% excise duty on imports of edible oils. |
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Resolution status note:
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At the NTBs SMS launch meeting hel on 09 April 2013, Malawi reported that this issue had been resolved and confirmed that Malawi chrges a duty of 20 percent which is is applied to both local and imported commodities hence its non discriminatory, therefore not an NTB. |
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Products:
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1511.90: Palm oil and its fractions, whether or not refined (excl. chemically modified and crude) |
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NTB-000-052 |
2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory |
2008-12-22 |
Malawi: Malawi Revenue Authority |
Kenya |
Resolved 2012-05-30 |
View |
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Complaint:
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25% excise duty on edible oils
Kenya complained that Malawian Government charge 25% excise duty on imports of edible oils. |
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Resolution status note:
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Malawi reported that the excise tax was non- discriminatory |
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Products:
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1511.90: Palm oil and its fractions, whether or not refined (excl. chemically modified and crude) |
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NTB-000-048 |
2.3. Issues related to the rules of origin |
2008-12-22 |
Zimbabwe: Zimbabwe Revenue Authority |
Egypt |
Resolved 2009-02-04 |
View |
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Complaint:
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Egypt complained that the Zimbabwean authorities were applying 40% import duty on alcohol imported from Egypt. |
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Products:
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2208.70: Liqueurs and cordials |
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NTB-000-030 |
2.3. Issues related to the rules of origin |
2008-12-22 |
Egypt: Ministry of Trade |
Kenya |
Resolved 2011-05-11 |
View |
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Complaint:
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Kenya complained that Egyptian authorities were demanding the galvanized steel coils should be engraved with the wording 'Made in Kenya as proof of origin' |
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Resolution status note:
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Egypt reported that the issue had been resolved through diplomatic channels. the Egyptian authorities forwarded an official reply in this regard through diplomatic channels including that the technical standard on Egyptian imports of galvanized steel coils, as well as the COMESA rules of origin does not require codification of the indication of origin on the product. |
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Products:
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7208.39: Flat-rolled products of iron or non-alloy steel, of a width of >= 600 mm, in coils, simply hot-rolled, not clad, plated or coated, of a thickness of < 3 mm, not pickled, without patterns in relief |
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NTB-000-049 |
2.8. Lengthy and costly customs clearance procedures Policy/Regulatory |
2008-12-22 |
Kenya: Kenya Bureau of Standards |
Egypt |
Resolved 2013-01-14 |
View |
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Complaint:
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Pre-verification of Compliance (PVOC)
Complaint drawn to the attention of the Kenyan authorities |
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Resolution status note:
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On 14 January 2013, Egypt Focal Point reported that Egypt was no longer complaining about the PVOC that Kenya is applying. So the NTB -000-049 should be put in the resolved NTBs category. |
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