Resolved complaints

Showing items 581 to 600 of 810
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-252 2.8. Lengthy and costly customs clearance procedures 2009-09-08 Namibia: Revenue Authority Namibia Resolved
2011-05-11
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Complaint: Customs Clearing process at the Oshikango/Santa Clara border is very long.  
Resolution status note: The Ministry of Finance recruited 41 staff members as of January 2011 in an effort to clear up the Customs Clearance process.  
NTB-000-263 1.14. Lack of coordination between government institutions 2009-09-08 Namibia: Ministry of Trade Namibia Resolved
2012-04-26
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Complaint: There are no less than six ministries, the Namibian police, two Marketing Boards and a Statutory Board involved in the management of imports and exports. The onus is upon the applicant to collect all relevant permits/ certificates from line ministries and other bodies, before a commercial import/ export permit application can be made to MTI. For certain goods, up to three different points of control apply.  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Namibia reported that the Ministry of Trade and Industry would only require authorised or a clearance certificate when a client is importing or exporting a controlled product that needs verification to determine the value for tax purposes and subsequent issuance of the permit by the Ministry of Trade and Industry. The meeting accepted Namibia’s submission to resolve this NTB  
NTB-000-268 2.8. Lengthy and costly customs clearance procedures 2009-09-08 Namibia: Revenue Authority Namibia Resolved
2010-12-01
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Complaint: Inspections, sealing/tagging of cargo cause major delays.  
Resolution status note: Recruitment of personnel is in progress  
NTB-000-268 2.8. Lengthy and costly customs clearance procedures 2009-09-08 Namibia: Revenue Authority Namibia Resolved
2010-12-01
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Complaint: Inspections, sealing/tagging of cargo cause major delays.  
Resolution status note: Recruitment of personnel in progress  
NTB-000-279 5.6. Proportion restrictions of foreign to domestic goods (local content requirement)
Policy/Regulatory
2009-09-08 Namibia: Ministry of Agriculture Namibia Resolved
2011-05-11
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Complaint: 3% of the horticulture produce purchases in Namibia need to be locally sourced before any imports are allowed (as from October 2004)  
Resolution status note: Namibia explained that this is a trade measure and not NTB. The resolution is that only 25% of all horticulture produce has to be sourced in Namibia; however, this figure is determined by the industry themselves.  
NTB-000-294 2.8. Lengthy and costly customs clearance procedures
Policy/Regulatory
2009-09-08 Namibia: Walvsi Bay sea port Namibia Resolved
2010-12-01
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Complaint: Delays occur at Walvis Bay to get the required documentation out in time for the trucks to leave. It leads to the company paying demurrage/penalties for trucks standing idle  
Resolution status note: Recruitment of personnel in process  
NTB-000-244 7.8. Consular and Immigration Issues 2009-09-08 Angola: Ministry of Home Affairs Namibia Resolved
2011-11-30
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Complaint: Processing of visa requirements for business travel and professional staff to enter Angola take long. (10 working days),are costly and rapidly fill the pages of one's passport.  
Resolution status note: During the NTBs national workshop held in Angola on 30 November 2011, Angola reported that Namibian citizens do not require VISA to Angola. VISAs are processed in a period between 2-10 days.  
NTB-000-243 5.10. Prohibitions
Policy/Regulatory
2009-09-08 Namibia: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: The importation of wheat flour into Namibia is prohibited.  
Resolution status note: Namibia reported that this measure is only allowed to protect local milling industry therefore not an NTB  
NTB-000-251 7.6. Lack of information on procedures (or changes thereof) 2009-09-08 Namibia: Namibia Revenue Authority Namibia Resolved
2010-11-22
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Complaint: Customs documentation not stamped on export of pharmaceuticals to RSA, Angola and Botswana,is left behind and delivered late resulting in late claim or no claim of VAT.  
Resolution status note: Namibia reported that, procedurally no parcels are allowed to leave the Border with out the accompanying documentation. The same procedures are expected to apply at the border of the receiving country otherwise the items cannot be cleared  
NTB-000-258 6.2. Administrative fees
Policy/Regulatory
2009-09-08 Namibia: Namibia Agronomic Board Namibia Resolved
2010-11-22
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Complaint: The Namibian Agronomic Board decided not to register agents for white maize imports anymore. The permit fee is now NAD51.00/permit and the permit is valid for a specific period (one month) only  
Resolution status note: Namibia reported that there is no need for agents for white maize imports. The permit fee of N$ 51.00 covers administrative costs only. Period of validation is one month because all imports are effected in one month. The import of maize and maize products from all 3rd parties is only regulated for the time the local harvest is not taken up by the local milling sector.  
NTB-000-264 5.12. Export restraint arrangements
Policy/Regulatory
2009-09-08 Namibia: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: An export licence is required for all non-SACU SADC exports,even if product does not feature on the positive list. No general export licencing applies to SACU trade.  
Resolution status note: Namibia reported that an export permit but not a license is required for controlled products only  
NTB-000-265 2.8. Lengthy and costly customs clearance procedures 2009-09-08 Namibia: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: General export licences and permits issued for all non SACU exports are processed by hand. There is no interface between the MTI permit system and ASYCUDA. The system is unpredictable with ever changing procedures as per the SACU agreement's Jacobsens' Index. The IEM requirements are not widely known, especially among incidental traders. There is limited capacity at MTI to handle and process the import and export permits. At present only one official is handling the permits. HS codes need to be obtained from Customs and Excise since MTI is not equiped to assist in this.  
Resolution status note: Namibia reported that the system determines the change in the rate of duties but not procedures due to economic and policy considerations. Information leaflets on IEM are readily available at the Customs information centre and more will be available at MTI.  
NTB-000-266 2.8. Lengthy and costly customs clearance procedures 2009-09-08 Namibia: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: The following stringent conditions stringent and cumbersome conditions are applied on the re-export (in bond mainly to Angola) of controlled petroleum products subject to permit:
a) A trade permit obtained from MTI a copy of which is to be supplied to the ministry.
B) The oil company involved and prices qouted shall be reviewed in writing in MTI.
c) Prices shall include all basic purchase costs
 
Resolution status note: Namibia reported that this information is required for the Government to determine the amount of tax to be paid by the exporting company and for Custom and excise levies  
NTB-000-290 8.8. Issues related to transit 2009-09-08 Namibia: Namibia Revenue Authority South Africa Resolved
2010-11-22
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Complaint: Namibia requires provisional payments for all transit cargo through Namibia.  
Resolution status note: Namibia reported that the provisional payment is required to secure duties and taxes of the goods in transit that can be refunded upon submission of export documents by the exporter.  
NTB-000-277 5.3. Export taxes 2009-09-08 Rwanda: Ministry of Trade Rwanda Resolved
2011-10-27
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Complaint: Export levies of 15% is charged on unprocessed goat hides  
Resolution status note: Rwanda hs lifted the ban on exportation of raw hides and skins. However, the 5th EAC regional forum on NTBs held from 1-3 Septmber 2011 noted that the ban was appllied by all EAC countries with the aim to encourage value addition on raw hides towards export.  
NTB-000-260 2.10. Inadequate or unreasonable customs procedures and charges 2009-09-08 South Africa: SARS Namibia Resolved
2010-11-22
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Complaint: Namibia's ASYCUDA system allows for direct inputs by both local and foreign traders and communicates well with customs clearance system used in the region (mostly ASYCUDA). South Africa has, years after Botswana and Namibia introduced it, introduced the SAD500(Single Administrative Document) for customs clearance system yet does not allow for direct input by traders/ freight forwarders not registered in South Africa into its system ( not ASYCUDA).  
Resolution status note: South Africa reported that Single Administrative Document (SAD) has been introduced to make the clearance of goods easier and more convenient for importers, exporters and cross-border traders on 01 October 2006. The SAD complies with international best practices and Customs standards; with similar documents having been introduced throughout the world  
NTB-000-281 5.12. Export restraint arrangements
Policy/Regulatory
2009-09-08 South Africa: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: In 2004, the South African authorities introduced a commercial export permit requirement for Namibian grown oysters before these oysters could enter South Africa. In addition, an import permit is required from the South African authorities. The industry views this measure as a punitive trade measure, intended to protect the South African industry.  
Resolution status note: South Africa reported that the importation and exportation of all products is subject to control measures. This is to ensure that there is compliance with specified environmental legislation and with terms and
conditions of permits and other authorisations issued in terms of that legislation. For more information please contact:
Marine and Coastal Management, Department of Environmental Affairs and Tourism
Tel: 021 402 3911
Fax: 021 402 3367
 
NTB-000-272 1.1. Export subsidies
A9: SPS measures n.e.s.
2009-09-08 Zambia: Other Zambia Namibia Resolved
2010-11-22
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Complaint: Issuing of Phytosanitary Certificates for exports of cotton cake to Namibia by Zambian Authorities is too slow.  
Resolution status note: Zambian reported that authorities process the above certificates as quickly as possible. The only time there is a delay is when the client does not have the right documentation, or has missing documentation  
NTB-000-285 2.7. International taxes and charges levied on imports and other tariff measures 2009-09-08 Zambia: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of salt under the SADC Trade Protocol.  
Resolution status note: Zambia reported that she is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol  
NTB-000-286 2.7. International taxes and charges levied on imports and other tariff measures 2009-09-08 Zambia: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of fishmeal under the SADC Trade Protocol.  
Resolution status note: Zambia reported that she is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol.  
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