Complaint number |
NTB Type
Check allUncheck all |
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
NTB-000-261 |
7.4. Costly procedures |
2009-09-08 |
Angola: Ondjiva Customs |
Namibia |
Resolved 2011-11-30 |
View |
Complaint:
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Extended and unpredictable turnaround time resulting in additional costs of trucking into Angola. |
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Resolution status note:
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During the NTBs national workshop held in Angola on 30 November 2011 it was reported that customs observations were that truck drivers leave trucks at the Angola borders for 3 or more days and return to Oshikango to resolve personal issues, claiming that they are processing documents. Too many trucks are parked at the border without information where the drivers are. In some cases drivers have reported that they are not clear of the physical addresses of destination of the load in Angola. Angola Customs is investing in creating the best conditions for commercial and non commercial border users. Santa Clara border is undergoing a massive expansion with a view to become a regional and international example of trade facilitation infrastructures. |
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NTB-000-292 |
2.10. Inadequate or unreasonable customs procedures and charges Policy/Regulatory |
2009-09-08 |
SADC |
Namibia |
Resolved 2011-11-10 |
View |
Complaint:
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Empty space on trucks cannot be utilized due to the 'Third Country' rules. This law should be abolished within SADC |
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Resolution status note:
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SADC Secretariat reported that, reducing costs of doing business in the region is one of the key objectives of the SADC Secretariat. However, some interventions of the Secretariat are bound by its regional economic integration process. SADC FTA enables goods originating in Member States applying the FTA to enter duty free and quota free under provisions in the SADC Protocol on Trade. For this economic activity, economic operators are not obliged to be registered as economic operators in the countries where goods are delivered if only they are delivering goods. A deeper regional economic integration would be needed in order to allow foreign economic operators to engage in business activities in Member States, benefit from local business opportunities but also meeting fiscal obligations arising from such operations. This is a level of economic integration closer to common market and which forms SADC long term vision. |
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NTB-000-298 |
8.7. Costly Road user charges /fees |
2009-09-08 |
SADC |
Namibia |
Resolved 2012-06-15 |
View |
Complaint:
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Bond registration fees are generally high in all SADC countries |
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Resolution status note:
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The 10th meeting of SADC Committee on Trade facilitation held on 14-15 June 2012 noted that the issue of bonds is normally managed by private sector, mostly banks therefore commercial rates would prevail. It was also noted that
within the SADC Customs work programme, there is work to facilitate single transit bond, the result of which should be
ready by March 2013. This NTB was therefore considered resolved on grounds that bond registration fees are cahrged at market rates. |
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NTB-000-256 |
2.8. Lengthy and costly customs clearance procedures |
2009-09-08 |
Democratic Republic of the Congo: Kasumbalesa |
Namibia |
Resolved 2016-10-07 |
View |
Complaint:
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DRC customs, cause problems on road transport through delaying trucks to depart on time to Lubumbashi |
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Resolution status note:
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FESARTA reported that the NTB does not exist at present. |
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NTB-000-270 |
1.1. Export subsidies A9: SPS measures n.e.s. |
2009-09-08 |
Zambia: Ministry of Agriculture |
Namibia |
Resolved 2011-03-04 |
View |
Complaint:
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Issuance of Phytosanitary Certificates by Zambian Authorities on exports of molasses, from Zambia, is too slow. |
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Resolution status note:
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Zambia reported that for molasses, the issuance is almost instant as this by product is not fumigated. |
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NTB-000-242 |
2.4. Import licensing Policy/Regulatory |
2009-09-08 |
Namibia: Ministry of Agriculture |
Namibia |
Resolved 2011-07-28 |
View |
Complaint:
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All imports of white maize, yellow maize i.e. the controlled agronomic crops, are subjected to an import permit from the Namibian Agronomic Board (NAB). The import of white maize meal. During harvesting season which runs from the 1st of May till the end of August/September (depends on the size of the local harvest) the imports of all white maize is prohibited, though subject to availability of local supply |
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Resolution status note:
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At the 9th meeting of the SADC Sub-committee on trade facilitation, Namibia reported that the import of Maize and maize products from all third parties is only regulated for the time the local harvest is not taken up by the local milling sector. |
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NTB-000-246 |
7.7. Complex variety of documentation required |
2009-09-08 |
Namibia: Revenue Authority |
Namibia |
Resolved 2012-04-26 |
View |
Complaint:
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Procedures for VAT (claim back) in Namibia are too complicated |
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Resolution status note:
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At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Namibia reported that customs only processess those refund applications accompanied by relevant documentation. The documents required are a completed NA66, a proof of export (SAD 500 that has been dully proceeded at the point of export) and the invoice that the goods have been obtained. This process was to verify that the goods are indeed obtained and exported. If any of these documents are outstanding customs has the right to refuse such payment.
The Ministry of Finance, Customs Division was in the process of reviewing customs procedures and once this exercise is finalized the revised procedures will be posted on the customs website and will be made available to the public. The meeting accepted Namibia’s submission to resolve this NTB |
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NTB-000-250 |
7.6. Lack of information on procedures (or changes thereof) |
2009-09-08 |
Namibia: Revenue Authority |
Namibia |
Resolved 2012-05-03 |
View |
Complaint:
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Customs documentation not stamped on export of cosmetics, creams, ointments to RSA, Angola and Botswana,is left behind and delivered late resulting in late claim or no claim of VAT. |
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Resolution status note:
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Namibia reported that according to Namibia customs regulations, customs cannot put a stamp on documents that have not been verified by them. It is the duty of the client to make sure that they pass an entry with customs ( declare the items with customs) in order for customs to authenticate such documents and to put the required stamps on the customs documents. |
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NTB-000-252 |
2.8. Lengthy and costly customs clearance procedures |
2009-09-08 |
Namibia: Revenue Authority |
Namibia |
Resolved 2011-05-11 |
View |
Complaint:
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Customs Clearing process at the Oshikango/Santa Clara border is very long. |
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Resolution status note:
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The Ministry of Finance recruited 41 staff members as of January 2011 in an effort to clear up the Customs Clearance process. |
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NTB-000-263 |
1.14. Lack of coordination between government institutions |
2009-09-08 |
Namibia: Ministry of Trade |
Namibia |
Resolved 2012-04-26 |
View |
Complaint:
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There are no less than six ministries, the Namibian police, two Marketing Boards and a Statutory Board involved in the management of imports and exports. The onus is upon the applicant to collect all relevant permits/ certificates from line ministries and other bodies, before a commercial import/ export permit application can be made to MTI. For certain goods, up to three different points of control apply. |
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Resolution status note:
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At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Namibia reported that the Ministry of Trade and Industry would only require authorised or a clearance certificate when a client is importing or exporting a controlled product that needs verification to determine the value for tax purposes and subsequent issuance of the permit by the Ministry of Trade and Industry. The meeting accepted Namibia’s submission to resolve this NTB |
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NTB-000-268 |
2.8. Lengthy and costly customs clearance procedures |
2009-09-08 |
Namibia: Revenue Authority |
Namibia |
Resolved 2010-12-01 |
View |
Complaint:
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Inspections, sealing/tagging of cargo cause major delays. |
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Resolution status note:
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Recruitment of personnel is in progress |
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NTB-000-268 |
2.8. Lengthy and costly customs clearance procedures |
2009-09-08 |
Namibia: Revenue Authority |
Namibia |
Resolved 2010-12-01 |
View |
Complaint:
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Inspections, sealing/tagging of cargo cause major delays. |
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Resolution status note:
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Recruitment of personnel in progress |
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NTB-000-279 |
5.6. Proportion restrictions of foreign to domestic goods (local content requirement) Policy/Regulatory |
2009-09-08 |
Namibia: Ministry of Agriculture |
Namibia |
Resolved 2011-05-11 |
View |
Complaint:
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3% of the horticulture produce purchases in Namibia need to be locally sourced before any imports are allowed (as from October 2004) |
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Resolution status note:
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Namibia explained that this is a trade measure and not NTB. The resolution is that only 25% of all horticulture produce has to be sourced in Namibia; however, this figure is determined by the industry themselves. |
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NTB-000-294 |
2.8. Lengthy and costly customs clearance procedures Policy/Regulatory |
2009-09-08 |
Namibia: Walvsi Bay sea port |
Namibia |
Resolved 2010-12-01 |
View |
Complaint:
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Delays occur at Walvis Bay to get the required documentation out in time for the trucks to leave. It leads to the company paying demurrage/penalties for trucks standing idle |
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Resolution status note:
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Recruitment of personnel in process |
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NTB-000-244 |
7.8. Consular and Immigration Issues |
2009-09-08 |
Angola: Ministry of Home Affairs |
Namibia |
Resolved 2011-11-30 |
View |
Complaint:
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Processing of visa requirements for business travel and professional staff to enter Angola take long. (10 working days),are costly and rapidly fill the pages of one's passport. |
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Resolution status note:
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During the NTBs national workshop held in Angola on 30 November 2011, Angola reported that Namibian citizens do not require VISA to Angola. VISAs are processed in a period between 2-10 days. |
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NTB-000-243 |
5.10. Prohibitions Policy/Regulatory |
2009-09-08 |
Namibia: Ministry of Trade |
Namibia |
Resolved 2010-11-22 |
View |
Complaint:
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The importation of wheat flour into Namibia is prohibited. |
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Resolution status note:
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Namibia reported that this measure is only allowed to protect local milling industry therefore not an NTB |
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NTB-000-251 |
7.6. Lack of information on procedures (or changes thereof) |
2009-09-08 |
Namibia: Namibia Revenue Authority |
Namibia |
Resolved 2010-11-22 |
View |
Complaint:
|
Customs documentation not stamped on export of pharmaceuticals to RSA, Angola and Botswana,is left behind and delivered late resulting in late claim or no claim of VAT. |
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Resolution status note:
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Namibia reported that, procedurally no parcels are allowed to leave the Border with out the accompanying documentation. The same procedures are expected to apply at the border of the receiving country otherwise the items cannot be cleared |
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NTB-000-258 |
6.2. Administrative fees Policy/Regulatory |
2009-09-08 |
Namibia: Namibia Agronomic Board |
Namibia |
Resolved 2010-11-22 |
View |
Complaint:
|
The Namibian Agronomic Board decided not to register agents for white maize imports anymore. The permit fee is now NAD51.00/permit and the permit is valid for a specific period (one month) only |
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Resolution status note:
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Namibia reported that there is no need for agents for white maize imports. The permit fee of N$ 51.00 covers administrative costs only. Period of validation is one month because all imports are effected in one month. The import of maize and maize products from all 3rd parties is only regulated for the time the local harvest is not taken up by the local milling sector. |
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NTB-000-264 |
5.12. Export restraint arrangements Policy/Regulatory |
2009-09-08 |
Namibia: Ministry of Trade |
Namibia |
Resolved 2010-11-22 |
View |
Complaint:
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An export licence is required for all non-SACU SADC exports,even if product does not feature on the positive list. No general export licencing applies to SACU trade. |
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Resolution status note:
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Namibia reported that an export permit but not a license is required for controlled products only |
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NTB-000-265 |
2.8. Lengthy and costly customs clearance procedures |
2009-09-08 |
Namibia: Ministry of Trade |
Namibia |
Resolved 2010-11-22 |
View |
Complaint:
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General export licences and permits issued for all non SACU exports are processed by hand. There is no interface between the MTI permit system and ASYCUDA. The system is unpredictable with ever changing procedures as per the SACU agreement's Jacobsens' Index. The IEM requirements are not widely known, especially among incidental traders. There is limited capacity at MTI to handle and process the import and export permits. At present only one official is handling the permits. HS codes need to be obtained from Customs and Excise since MTI is not equiped to assist in this. |
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Resolution status note:
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Namibia reported that the system determines the change in the rate of duties but not procedures due to economic and policy considerations. Information leaflets on IEM are readily available at the Customs information centre and more will be available at MTI. |
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