| Complaint number |
NTB Type
|
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
|
NTB-000-248 |
1.14. Lack of coordination between government institutions |
2009-09-08 |
Namibia: Ministry of Trade |
Namibia |
Resolved
2011-02-08 |
View |
|
Complaint:
|
In Namibia the same information has to be provided and captured more than once in the import and export supply chain, e.g. Namport, Custom & Excise, MoF, MTI, NCCI, Carriers and Agents on imports of fuel from RSA. |
|
|
Resolution status note:
|
This NTB has been resolved |
|
|
NTB-000-247 |
1.14. Lack of coordination between government institutions |
2009-09-08 |
Namibia: Ministry of Trade |
Namibia |
Resolved
2011-05-11 |
View |
|
Complaint:
|
In Namibia the same information has to be provided and captured more than once in the import and export supply chain, e.g. Namport, Custom & Excise, MoF, MTI, NCCI, Carriers and Agents on imports of copper concentrate from DRC and RSA which becomes cumbersome. |
|
|
Resolution status note:
|
Namibia reported that Copper is a controlled product that needs verification to determine the value for tax purposes and subsequent issuance of permit by he Ministry of Trade and Industry. |
|
|
NTB-000-246 |
7.7. Complex variety of documentation required |
2009-09-08 |
Namibia: Revenue Authority |
Namibia |
Resolved
2012-04-26 |
View |
|
Complaint:
|
Procedures for VAT (claim back) in Namibia are too complicated |
|
|
Resolution status note:
|
At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Namibia reported that customs only processess those refund applications accompanied by relevant documentation. The documents required are a completed NA66, a proof of export (SAD 500 that has been dully proceeded at the point of export) and the invoice that the goods have been obtained. This process was to verify that the goods are indeed obtained and exported. If any of these documents are outstanding customs has the right to refuse such payment.
The Ministry of Finance, Customs Division was in the process of reviewing customs procedures and once this exercise is finalized the revised procedures will be posted on the customs website and will be made available to the public. The meeting accepted Namibia’s submission to resolve this NTB |
|
|
NTB-000-245 |
2.8. Lengthy and costly customs clearance procedures
Policy/Regulatory |
2009-09-08 |
Angola: Ministry of Trade |
Namibia |
Resolved
2011-11-30 |
View |
|
Complaint:
|
The acquisition of Pre-shipment inspection numbers and consequent inspection of shipments for exports to Angola make transport pre-planning quite difficult and cause lengthy delays for the transport industry. |
|
|
Resolution status note:
|
During the NTBs national workshop held in Angola on 30 November 2011, Angola reported that this NTB lacks clarity and complainant could not be traced to provide additional information. The complaint is therefore considered resolved unless additional information is provided. |
|
|
NTB-000-244 |
7.8. Consular and Immigration Issues |
2009-09-08 |
Angola: Ministry of Home Affairs |
Namibia |
Resolved
2011-11-30 |
View |
|
Complaint:
|
Processing of visa requirements for business travel and professional staff to enter Angola take long. (10 working days),are costly and rapidly fill the pages of one's passport. |
|
|
Resolution status note:
|
During the NTBs national workshop held in Angola on 30 November 2011, Angola reported that Namibian citizens do not require VISA to Angola. VISAs are processed in a period between 2-10 days. |
|
|
NTB-000-243 |
5.10. Prohibitions
Policy/Regulatory |
2009-09-08 |
Namibia: Ministry of Trade |
Namibia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
The importation of wheat flour into Namibia is prohibited. |
|
|
Resolution status note:
|
Namibia reported that this measure is only allowed to protect local milling industry therefore not an NTB |
|
|
NTB-000-242 |
2.4. Import licensing
Policy/Regulatory |
2009-09-08 |
Namibia: Ministry of Agriculture |
Namibia |
Resolved
2011-07-28 |
View |
|
Complaint:
|
All imports of white maize, yellow maize i.e. the controlled agronomic crops, are subjected to an import permit from the Namibian Agronomic Board (NAB). The import of white maize meal. During harvesting season which runs from the 1st of May till the end of August/September (depends on the size of the local harvest) the imports of all white maize is prohibited, though subject to availability of local supply |
|
|
Resolution status note:
|
At the 9th meeting of the SADC Sub-committee on trade facilitation, Namibia reported that the import of Maize and maize products from all third parties is only regulated for the time the local harvest is not taken up by the local milling sector. |
|
|
NTB-000-238 |
7.6. Lack of information on procedures (or changes thereof) |
2009-08-13 |
SADC |
Mozambique |
Resolved
2011-02-06 |
View |
|
Complaint:
|
Mozambique is experiencing difficulties using the NTBs online reporting system because it does not have a portuguese version. It is not enough to translate the user guide because users need to intract with the system itself. The secretariat should urgently look into this issue to enable Portuguese speaking countries to utilise the system. |
|
|
Resolution status note:
|
Website has been translated into French and Portuguese languages |
|
|
NTB-000-230 |
2.8. Lengthy and costly customs clearance procedures |
2009-07-28 |
Namibia: Namibia Revenue Authority |
Namibia |
Resolved
2011-03-09 |
View |
|
Complaint:
|
Border delays due to documentation and customs procedures. |
|
|
Resolution status note:
|
Namibia reported that the Ministry of Finance have so far appointed 61 entry level staff and interviews are still ongoing senior positions up to April 2011
|
|
|
NTB-000-230 |
2.8. Lengthy and costly customs clearance procedures |
2009-07-28 |
Namibia: Namibia Revenue Authority |
Namibia |
Resolved
2011-03-09 |
View |
|
Complaint:
|
Border delays due to documentation and customs procedures. |
|
|
NTB-000-228 |
5.3. Export taxes |
2009-07-28 |
South Africa: Ministry of Trade |
Botswana |
Resolved
2010-11-22 |
View |
|
Complaint:
|
In South Africa, Minister can impose export tax under the Livestock and meat industries Act |
|
|
Resolution status note:
|
South Africa reported that this act is in Botswana not SA. SA has an ‘Animal Health Act and the Meat Safety Act’, there are no export taxes under this act. |
|
|
NTB-000-225 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2009-07-28 |
Zambia: Zambia Revenue Authority |
Zambia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
An Escort fee of either K900 000.00 or K800 000.00 depending on the route is charged. The escort charge covers the expenses for the customs officials who accompany the commercial transit traffic from port of entry to port of exit. |
|
|
Resolution status note:
|
Zambia reported that, under normal circumstances, Customs officers do not accompany commercial transit traffic. If motor vehicles such as trucks need to be escorted they use private escorts who charge them accordingly. These are purely private commercial arrangements between transporters and private escorters. However, if such goods in transit are deemed risky by Customs Officers, then Customs Officers would escort such trucks/vehicles. In such cases, the Zambian law requires that an escort fee be paid to Customs Officers by the transporter, and the fee is dependent on the distance to be covered |
|
|
NTB-000-224 |
5.4. Quotas
Policy/Regulatory |
2009-07-28 |
SADC |
Zambia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Import Quotas into SACU member states for sugar |
|
|
Resolution status note:
|
Botswana reported that this is a SACU wide policy decision. |
|
|
NTB-000-223 |
5.1. Quantitative restrictions |
2009-07-28 |
Zambia: Ministry of Trade |
Zambia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Restricted importation of fruits and vegetables |
|
|
Resolution status note:
|
Zambia reported that she does not restrict the importation of fruits and vegetables as long as they fulfill the necessary import requirements. |
|
|
NTB-000-222 |
5.12. Export restraint arrangements |
2009-07-28 |
Zambia: Ministry of Trade |
Zimbabwe |
Resolved
2011-03-04 |
View |
|
Complaint:
|
Restriction of coffee exports and exports of paste detergents to Zimbabwe |
|
|
Resolution status note:
|
Zimbabwe reported that there are no more restrictions on these exports. |
|
|
NTB-000-222 |
5.12. Export restraint arrangements |
2009-07-28 |
Zambia: Ministry of Trade |
Zimbabwe |
Resolved
2011-03-04 |
View |
|
Complaint:
|
Restriction of coffee exports and exports of paste detergents to Zimbabwe |
|
|
Resolution status note:
|
Zimbabwe reported that there were no more restrictions on the export of coffee |
|
|
NTB-000-221 |
1.1. Export subsidies
B31: Labelling requirements |
2009-07-28 |
South Africa: SANAS |
Zambia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Restrictions of exports on account of standards and provision of user instructions in specified local languages.Restriction of coffee exports and exports of paste detergents to South Africa and Zimbabwe |
|
|
Resolution status note:
|
South Africa reported that SADC is in the process of implementing the TBT annex and establishing the necessary regional institutions to create a regional accreditation system. Until the structures are developed and operational, South Africa will continue to request that products which are not accredited by recognized international accreditation bodies be retested by the South African Bureau of Standards (SABS). This exercise is not meant to deny SA trading counterpart’s access to the South African market, but simply to protect South African consumers. |
|
|
NTB-000-220 |
2.2. Arbitrary customs classification |
2009-07-28 |
Zambia: Zambia Revenue Authority |
Zambia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
The valuation of imported goods carried by Small cross border traders is not transparent. Customs officials rely on power to impound imported goods to make small scale cross border traders pay rather suspicious duties. |
|
|
Resolution status note:
|
Zambia reported that she is using the WTO Customs Valuation procedure, and has an appeals mechanism to address complaints from the traders |
|
|
NTB-000-219 |
2.3. Issues related to the rules of origin |
2009-07-28 |
South Africa: South Africa Revenue Services |
Zambia |
Resolved
2010-07-22 |
View |
|
Complaint:
|
SARS is issuing a blue colour SADC certificate of origin with wrong specifications instead of the approved Yellow certificate which is in accordance to the SADC specifications. Zambia Revenue Authority has rejected the blue certificates and demanded that Zambian importers pay full duties as deposits in order to clear their cargo which would have qualified under the SADC rules of origin had a proper certificate been issued. |
|
|
Resolution status note:
|
South Afric areported that SARS corrected the anomally and are noiw issuing correct colour certificate of origin |
|
|
NTB-000-218 |
2.10. Inadequate or unreasonable customs procedures and charges
Policy/Regulatory |
2009-07-27 |
Mozambique: Ministry of Trade |
Zimbabwe |
Resolved
2010-11-22 |
View |
|
Complaint:
|
In Mozambique, any wine consignment which is not escorted by police attracts a US$ 30 fine. It is not clear what the offence is and at what point the police should start escorting the consignments |
|
|
Resolution status note:
|
Mozambique reported that monitoring tax is part of security measures and revenue assurance at risk, there are others situations like this, the most common being the provision of guarantee or security at the starting point of transit. The management system of transit guarantee of SADC, of which Mozambique is a signatory establishes the principle of extra-territorial validity of the warranty |
|
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