Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 601 to 620 of 805

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-243	5.10. Prohibitions Policy/Regulatory	2009-09-08	Namibia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	The importation of wheat flour into Namibia is prohibited.
Resolution status note:	Namibia reported that this measure is only allowed to protect local milling industry therefore not an NTB
NTB-000-242	2.4. Import licensing Policy/Regulatory	2009-09-08	Namibia: Ministry of Agriculture	Namibia	Resolved 2011-07-28	View
Complaint:	All imports of white maize, yellow maize i.e. the controlled agronomic crops, are subjected to an import permit from the Namibian Agronomic Board (NAB). The import of white maize meal. During harvesting season which runs from the 1st of May till the end of August/September (depends on the size of the local harvest) the imports of all white maize is prohibited, though subject to availability of local supply
Resolution status note:	At the 9th meeting of the SADC Sub-committee on trade facilitation, Namibia reported that the import of Maize and maize products from all third parties is only regulated for the time the local harvest is not taken up by the local milling sector.
NTB-000-238	7.6. Lack of information on procedures (or changes thereof)	2009-08-13	SADC	Mozambique	Resolved 2011-02-06	View
Complaint:	Mozambique is experiencing difficulties using the NTBs online reporting system because it does not have a portuguese version. It is not enough to translate the user guide because users need to intract with the system itself. The secretariat should urgently look into this issue to enable Portuguese speaking countries to utilise the system.
Resolution status note:	Website has been translated into French and Portuguese languages
NTB-000-230	2.8. Lengthy and costly customs clearance procedures	2009-07-28	Namibia: Namibia Revenue Authority	Namibia	Resolved 2011-03-09	View
Complaint:	Border delays due to documentation and customs procedures.
Resolution status note:	Namibia reported that the Ministry of Finance have so far appointed 61 entry level staff and interviews are still ongoing senior positions up to April 2011
NTB-000-230	2.8. Lengthy and costly customs clearance procedures	2009-07-28	Namibia: Namibia Revenue Authority	Namibia	Resolved 2011-03-09	View
Complaint:	Border delays due to documentation and customs procedures.
NTB-000-228	5.3. Export taxes	2009-07-28	South Africa: Ministry of Trade	Botswana	Resolved 2010-11-22	View
Complaint:	In South Africa, Minister can impose export tax under the Livestock and meat industries Act
Resolution status note:	South Africa reported that this act is in Botswana not SA. SA has an ‘Animal Health Act and the Meat Safety Act’, there are no export taxes under this act.
NTB-000-225	8.7. Costly Road user charges /fees Policy/Regulatory	2009-07-28	Zambia: Zambia Revenue Authority	Zambia	Resolved 2010-11-22	View
Complaint:	An Escort fee of either K900 000.00 or K800 000.00 depending on the route is charged. The escort charge covers the expenses for the customs officials who accompany the commercial transit traffic from port of entry to port of exit.
Resolution status note:	Zambia reported that, under normal circumstances, Customs officers do not accompany commercial transit traffic. If motor vehicles such as trucks need to be escorted they use private escorts who charge them accordingly. These are purely private commercial arrangements between transporters and private escorters. However, if such goods in transit are deemed risky by Customs Officers, then Customs Officers would escort such trucks/vehicles. In such cases, the Zambian law requires that an escort fee be paid to Customs Officers by the transporter, and the fee is dependent on the distance to be covered
NTB-000-224	5.4. Quotas Policy/Regulatory	2009-07-28	SADC	Zambia	Resolved 2010-11-22	View
Complaint:	Import Quotas into SACU member states for sugar
Resolution status note:	Botswana reported that this is a SACU wide policy decision.
NTB-000-223	5.1. Quantitative restrictions	2009-07-28	Zambia: Ministry of Trade	Zambia	Resolved 2010-11-22	View
Complaint:	Restricted importation of fruits and vegetables
Resolution status note:	Zambia reported that she does not restrict the importation of fruits and vegetables as long as they fulfill the necessary import requirements.
NTB-000-222	5.12. Export restraint arrangements	2009-07-28	Zambia: Ministry of Trade	Zimbabwe	Resolved 2011-03-04	View
Complaint:	Restriction of coffee exports and exports of paste detergents to Zimbabwe
Resolution status note:	Zimbabwe reported that there are no more restrictions on these exports.
NTB-000-222	5.12. Export restraint arrangements	2009-07-28	Zambia: Ministry of Trade	Zimbabwe	Resolved 2011-03-04	View
Complaint:	Restriction of coffee exports and exports of paste detergents to Zimbabwe
Resolution status note:	Zimbabwe reported that there were no more restrictions on the export of coffee
NTB-000-221	1.1. Export subsidies B31: Labelling requirements	2009-07-28	South Africa: SANAS	Zambia	Resolved 2010-11-22	View
Complaint:	Restrictions of exports on account of standards and provision of user instructions in specified local languages.Restriction of coffee exports and exports of paste detergents to South Africa and Zimbabwe
Resolution status note:	South Africa reported that SADC is in the process of implementing the TBT annex and establishing the necessary regional institutions to create a regional accreditation system. Until the structures are developed and operational, South Africa will continue to request that products which are not accredited by recognized international accreditation bodies be retested by the South African Bureau of Standards (SABS). This exercise is not meant to deny SA trading counterpart’s access to the South African market, but simply to protect South African consumers.
NTB-000-220	2.2. Arbitrary customs classification	2009-07-28	Zambia: Zambia Revenue Authority	Zambia	Resolved 2010-11-22	View
Complaint:	The valuation of imported goods carried by Small cross border traders is not transparent. Customs officials rely on power to impound imported goods to make small scale cross border traders pay rather suspicious duties.
Resolution status note:	Zambia reported that she is using the WTO Customs Valuation procedure, and has an appeals mechanism to address complaints from the traders
NTB-000-219	2.3. Issues related to the rules of origin	2009-07-28	South Africa: South Africa Revenue Services	Zambia	Resolved 2010-07-22	View
Complaint:	SARS is issuing a blue colour SADC certificate of origin with wrong specifications instead of the approved Yellow certificate which is in accordance to the SADC specifications. Zambia Revenue Authority has rejected the blue certificates and demanded that Zambian importers pay full duties as deposits in order to clear their cargo which would have qualified under the SADC rules of origin had a proper certificate been issued.
Resolution status note:	South Afric areported that SARS corrected the anomally and are noiw issuing correct colour certificate of origin
NTB-000-218	2.10. Inadequate or unreasonable customs procedures and charges Policy/Regulatory	2009-07-27	Mozambique: Ministry of Trade	Zimbabwe	Resolved 2010-11-22	View
Complaint:	In Mozambique, any wine consignment which is not escorted by police attracts a US$ 30 fine. It is not clear what the offence is and at what point the police should start escorting the consignments
Resolution status note:	Mozambique reported that monitoring tax is part of security measures and revenue assurance at risk, there are others situations like this, the most common being the provision of guarantee or security at the starting point of transit. The management system of transit guarantee of SADC, of which Mozambique is a signatory establishes the principle of extra-territorial validity of the warranty
NTB-000-217	2.9. Issues related to transit fees Policy/Regulatory	2009-07-27	Zambia: Zambia Revenue Authority	Zimbabwe	Resolved 2010-11-22	View
Complaint:	When Zimbabwean goods are exported to DRC via Zambia, Zambian authorities require that a bond guarantee be deposited with Customs authorities to safeguard the goods in transit. Zambian authorities call for the bond guarantee to be paid in hard currency at port of entry but refunds are made in Zambian currency at port of exit. The Zambian currency may be of no use to the exporter in the country of destination of the products or country of origin.
Resolution status note:	Zambia reported that all payments to Zambia Revenue Authority (ZRA) are in Zambian currency (Kwacha). Based on existing legislation which is consistent with international best practices, all goods transiting through Zambia are expected to be on a transit document (and covered by transit bond/security) or a monetary deposit on all those without bond cover. With the newly introduced Electronic Deposit account system in place, clients who pay a deposit at Entry point are able to get the refund at the Exit point provided they comply with deposit conditions.
NTB-000-216	8.7. Costly Road user charges /fees	2009-07-27	SADC	Zimbabwe	Resolved 2016-10-07	View
Complaint:	Toll fees variation within the region hampers smooth transit of goods. Toll fees should be rationalised.
Resolution status note:	FESARTA reported that the NTB does not exist at present.
NTB-000-215	2.4. Import licensing	2009-07-27	Zimbabwe: Ministry of Trade	Zimbabwe	Resolved 2010-07-30	View
Complaint:	Cooking oil can only be exported after obtaining a license from the Ministry of Industry and International trade
NTB-000-214	1.1. Export subsidies A9: SPS measures n.e.s.	2009-07-27	Lesotho: Ministry of Agriculture	Zimbabwe	Resolved 2011-07-28	View
Complaint:	Difficulty in accessing information onSPS requirements
Resolution status note:	During the workshop establishing NMC for Lesotho held on 09 August 2011 in Maseru, it was confirmed that information on SPS requirements is available from the Ministry of Agriculture and that arrangements are in place to upload this information onto the website of the TMinistry of Trade & Industry Cooperation & Marketing.
NTB-000-213	1.1. Export subsidies A14: Authorization requirement for sanitary and phytosanitary reasons for importing certain products	2009-07-27	Lesotho: Ministry of Agriculture	Zimbabwe	Resolved 2011-07-28	View
Complaint:	delays in getting SPS approvals
Resolution status note:	Lesotho reported that the import license for agricultural products is required to ensure food safety and to prevent the spread of diseases and insects. It takes one day for a license to be issued, at the Department of Agriculture. Information on SPS requirements is readily available from the Department of Agriculture

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