Complaint number |
NTB Type
Check allUncheck all |
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
NTB-000-242 |
2.4. Import licensing Policy/Regulatory |
2009-09-08 |
Namibia: Ministry of Agriculture |
Namibia |
Resolved 2011-07-28 |
View |
Complaint:
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All imports of white maize, yellow maize i.e. the controlled agronomic crops, are subjected to an import permit from the Namibian Agronomic Board (NAB). The import of white maize meal. During harvesting season which runs from the 1st of May till the end of August/September (depends on the size of the local harvest) the imports of all white maize is prohibited, though subject to availability of local supply |
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Resolution status note:
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At the 9th meeting of the SADC Sub-committee on trade facilitation, Namibia reported that the import of Maize and maize products from all third parties is only regulated for the time the local harvest is not taken up by the local milling sector. |
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NTB-000-238 |
7.6. Lack of information on procedures (or changes thereof) |
2009-08-13 |
SADC |
Mozambique |
Resolved 2011-02-06 |
View |
Complaint:
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Mozambique is experiencing difficulties using the NTBs online reporting system because it does not have a portuguese version. It is not enough to translate the user guide because users need to intract with the system itself. The secretariat should urgently look into this issue to enable Portuguese speaking countries to utilise the system. |
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Resolution status note:
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Website has been translated into French and Portuguese languages |
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NTB-000-230 |
2.8. Lengthy and costly customs clearance procedures |
2009-07-28 |
Namibia: Namibia Revenue Authority |
Namibia |
Resolved 2011-03-09 |
View |
Complaint:
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Border delays due to documentation and customs procedures. |
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Resolution status note:
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Namibia reported that the Ministry of Finance have so far appointed 61 entry level staff and interviews are still ongoing senior positions up to April 2011
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NTB-000-230 |
2.8. Lengthy and costly customs clearance procedures |
2009-07-28 |
Namibia: Namibia Revenue Authority |
Namibia |
Resolved 2011-03-09 |
View |
Complaint:
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Border delays due to documentation and customs procedures. |
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NTB-000-228 |
5.3. Export taxes |
2009-07-28 |
South Africa: Ministry of Trade |
Botswana |
Resolved 2010-11-22 |
View |
Complaint:
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In South Africa, Minister can impose export tax under the Livestock and meat industries Act |
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Resolution status note:
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South Africa reported that this act is in Botswana not SA. SA has an ‘Animal Health Act and the Meat Safety Act’, there are no export taxes under this act. |
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NTB-000-225 |
8.7. Costly Road user charges /fees Policy/Regulatory |
2009-07-28 |
Zambia: Zambia Revenue Authority |
Zambia |
Resolved 2010-11-22 |
View |
Complaint:
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An Escort fee of either K900 000.00 or K800 000.00 depending on the route is charged. The escort charge covers the expenses for the customs officials who accompany the commercial transit traffic from port of entry to port of exit. |
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Resolution status note:
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Zambia reported that, under normal circumstances, Customs officers do not accompany commercial transit traffic. If motor vehicles such as trucks need to be escorted they use private escorts who charge them accordingly. These are purely private commercial arrangements between transporters and private escorters. However, if such goods in transit are deemed risky by Customs Officers, then Customs Officers would escort such trucks/vehicles. In such cases, the Zambian law requires that an escort fee be paid to Customs Officers by the transporter, and the fee is dependent on the distance to be covered |
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NTB-000-224 |
5.4. Quotas Policy/Regulatory |
2009-07-28 |
SADC |
Zambia |
Resolved 2010-11-22 |
View |
Complaint:
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Import Quotas into SACU member states for sugar |
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Resolution status note:
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Botswana reported that this is a SACU wide policy decision. |
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NTB-000-223 |
5.1. Quantitative restrictions |
2009-07-28 |
Zambia: Ministry of Trade |
Zambia |
Resolved 2010-11-22 |
View |
Complaint:
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Restricted importation of fruits and vegetables |
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Resolution status note:
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Zambia reported that she does not restrict the importation of fruits and vegetables as long as they fulfill the necessary import requirements. |
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NTB-000-222 |
5.12. Export restraint arrangements |
2009-07-28 |
Zambia: Ministry of Trade |
Zimbabwe |
Resolved 2011-03-04 |
View |
Complaint:
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Restriction of coffee exports and exports of paste detergents to Zimbabwe |
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Resolution status note:
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Zimbabwe reported that there are no more restrictions on these exports. |
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NTB-000-222 |
5.12. Export restraint arrangements |
2009-07-28 |
Zambia: Ministry of Trade |
Zimbabwe |
Resolved 2011-03-04 |
View |
Complaint:
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Restriction of coffee exports and exports of paste detergents to Zimbabwe |
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Resolution status note:
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Zimbabwe reported that there were no more restrictions on the export of coffee |
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NTB-000-221 |
1.1. Export subsidies B31: Labelling requirements |
2009-07-28 |
South Africa: SANAS |
Zambia |
Resolved 2010-11-22 |
View |
Complaint:
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Restrictions of exports on account of standards and provision of user instructions in specified local languages.Restriction of coffee exports and exports of paste detergents to South Africa and Zimbabwe |
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Resolution status note:
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South Africa reported that SADC is in the process of implementing the TBT annex and establishing the necessary regional institutions to create a regional accreditation system. Until the structures are developed and operational, South Africa will continue to request that products which are not accredited by recognized international accreditation bodies be retested by the South African Bureau of Standards (SABS). This exercise is not meant to deny SA trading counterpart’s access to the South African market, but simply to protect South African consumers. |
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NTB-000-220 |
2.2. Arbitrary customs classification |
2009-07-28 |
Zambia: Zambia Revenue Authority |
Zambia |
Resolved 2010-11-22 |
View |
Complaint:
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The valuation of imported goods carried by Small cross border traders is not transparent. Customs officials rely on power to impound imported goods to make small scale cross border traders pay rather suspicious duties. |
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Resolution status note:
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Zambia reported that she is using the WTO Customs Valuation procedure, and has an appeals mechanism to address complaints from the traders |
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NTB-000-219 |
2.3. Issues related to the rules of origin |
2009-07-28 |
South Africa: South Africa Revenue Services |
Zambia |
Resolved 2010-07-22 |
View |
Complaint:
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SARS is issuing a blue colour SADC certificate of origin with wrong specifications instead of the approved Yellow certificate which is in accordance to the SADC specifications. Zambia Revenue Authority has rejected the blue certificates and demanded that Zambian importers pay full duties as deposits in order to clear their cargo which would have qualified under the SADC rules of origin had a proper certificate been issued. |
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Resolution status note:
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South Afric areported that SARS corrected the anomally and are noiw issuing correct colour certificate of origin |
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NTB-000-218 |
2.10. Inadequate or unreasonable customs procedures and charges Policy/Regulatory |
2009-07-27 |
Mozambique: Ministry of Trade |
Zimbabwe |
Resolved 2010-11-22 |
View |
Complaint:
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In Mozambique, any wine consignment which is not escorted by police attracts a US$ 30 fine. It is not clear what the offence is and at what point the police should start escorting the consignments |
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Resolution status note:
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Mozambique reported that monitoring tax is part of security measures and revenue assurance at risk, there are others situations like this, the most common being the provision of guarantee or security at the starting point of transit. The management system of transit guarantee of SADC, of which Mozambique is a signatory establishes the principle of extra-territorial validity of the warranty |
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NTB-000-217 |
2.9. Issues related to transit fees Policy/Regulatory |
2009-07-27 |
Zambia: Zambia Revenue Authority |
Zimbabwe |
Resolved 2010-11-22 |
View |
Complaint:
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When Zimbabwean goods are exported to DRC via Zambia, Zambian authorities require that a bond guarantee be deposited with Customs authorities to safeguard the goods in transit. Zambian authorities call for the bond guarantee to be paid in hard currency at port of entry but refunds are made in Zambian currency at port of exit. The Zambian currency may be of no use to the exporter in the country of destination of the products or country of origin. |
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Resolution status note:
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Zambia reported that all payments to Zambia Revenue Authority (ZRA) are in Zambian currency (Kwacha). Based on existing legislation which is consistent with international best practices, all goods transiting through Zambia are expected to be on a transit document (and covered by transit bond/security) or a monetary deposit on all those without bond cover. With the newly introduced Electronic Deposit account system in place, clients who pay a deposit at Entry point are able to get the refund at the Exit point provided they comply with deposit conditions. |
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NTB-000-216 |
8.7. Costly Road user charges /fees |
2009-07-27 |
SADC |
Zimbabwe |
Resolved 2016-10-07 |
View |
Complaint:
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Toll fees variation within the region hampers smooth transit of goods. Toll fees should be rationalised. |
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Resolution status note:
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FESARTA reported that the NTB does not exist at present. |
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NTB-000-215 |
2.4. Import licensing |
2009-07-27 |
Zimbabwe: Ministry of Trade |
Zimbabwe |
Resolved 2010-07-30 |
View |
Complaint:
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Cooking oil can only be exported after obtaining a license from the Ministry of Industry and International trade |
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NTB-000-214 |
1.1. Export subsidies A9: SPS measures n.e.s. |
2009-07-27 |
Lesotho: Ministry of Agriculture |
Zimbabwe |
Resolved 2011-07-28 |
View |
Complaint:
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Difficulty in accessing information onSPS requirements |
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Resolution status note:
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During the workshop establishing NMC for Lesotho held on 09 August 2011 in Maseru, it was confirmed that information on SPS requirements is available from the Ministry of Agriculture and that arrangements are in place to upload this information onto the website of the TMinistry of Trade & Industry Cooperation & Marketing. |
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NTB-000-213 |
1.1. Export subsidies A14: Authorization requirement for sanitary and phytosanitary reasons for importing certain products |
2009-07-27 |
Lesotho: Ministry of Agriculture |
Zimbabwe |
Resolved 2011-07-28 |
View |
Complaint:
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delays in getting SPS approvals |
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Resolution status note:
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Lesotho reported that the import license for agricultural products is required to ensure food safety and to prevent the spread of diseases and insects. It takes one day for a license to be issued, at the Department of Agriculture. Information on SPS requirements is readily available from the Department of Agriculture |
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NTB-000-212 |
1.1. Export subsidies A9: SPS measures n.e.s. |
2009-07-27 |
Lesotho: Ministry of Trade |
Zimbabwe |
Resolved 2011-07-28 |
View |
Complaint:
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Unreasonable SPS requirements with no scientific basis or excessively averse to risk |
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Resolution status note:
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Lesotho reported that the import license for agricultural products is required to ensure food safety and to prevent the spread of diseases and insects. It takes a day for a license to be issued, at the Department of Agriculture. Information on SPS requirements is readily available from the Department of Agriculture. |
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