Resolved complaints

Showing items 681 to 700 of 810
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-184 5.12. Export restraint arrangements
Policy/Regulatory
2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: Export ban on maize, maize meal and other maize byproducts.  
Resolution status note: Malawi reported that the ban was effected when national stocks of maize were low but licenses were routinely given after the situation improved  
NTB-000-187 2.14. Other 2009-07-27 Malawi: Ministry of Transport Malawi Resolved
2010-11-22
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Complaint: Charges on delayed reporting by truck.Clearance must take place within 24 hours or a fine is issued if the shipment is late.  
Resolution status note: Malawi reported that this is not an NTB but a legitimate control measure for truck reporting.  
NTB-000-198 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Malawi: Malawi Revenue Authority Zimbabwe Resolved
2010-11-22
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Complaint: Discrimination in goods clearance between small and commercial traders.The quantities that a trader carries determine the procedure to be followed in clearing goods through the border. Small traders into Malawi are clogging up the whole system and flooding up the whole market with commercial goods. Commercial traders are pushed out of the system because of the procedures that are applied at the port of entry.  
Resolution status note: Malawi reported that Customs clearing procedures are the same for small as well as commercial traders, but this could have been a one-off incident. However, now the Revenue Authority has an inland clearing system to overcome delays at the border and Malawi will continuously monitor the situation at the border to ensure smooth flow of goods and people  
NTB-000-201 7.6. Lack of information on procedures (or changes thereof) 2009-07-27 Malawi: Malawi Bureau of Standards Zimbabwe Resolved
2010-11-22
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Complaint: Difficulty in accessing information on what Standards are relevant  
Resolution status note: Malawi reported that the Malawi Bureau of Standards has booklets on standards which can be accessed by the business community on demand.  
NTB-000-205 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Malawi: Malawi Bureau of Standards Zimbabwe Resolved
2010-11-22
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Complaint: Delays in obtaining approval of test reports  
Resolution status note: Malawi reported that the challenge had been noted by Government and measures are being taken to improve the procedures by the Standards Bureau  
NTB-000-207 1.1. Export subsidies
A84: Inspection requirement
2009-07-27 Malawi: Ministry of Trade Zimbabwe Resolved
2010-11-22
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Complaint: Cumbersome export certification procedures. The delays in going through the inspection process and approval process which takes a minimum of three working days, can be costly to exporters particularly for perishables. the process is that the Malawian importer seeks approval from ITS Malawi for inspection. ITS Malawi notifies ITS head office, which is in South Africa. Head office instructs ITS Zimbabwe and gives them authority to carry out the inspection at the Malawian Company's expense.  
Resolution status note: Malawi reported that these procedures are no longer applicable, phased out with PSI in 2007  
NTB-000-208 2.14. Other 2009-07-27 Malawi: Malawi Revenue Authority Zimbabwe Resolved
2010-11-22
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Complaint: Requirement by the Malawian authorities for SGS certification.  
Resolution status note: Malawi reported that the programme phased out in 2006  
NTB-000-166 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: There is an Import restriction on Portland cement  
Resolution status note: Malawi reported that NTB had been resolve internally.  
NTB-000-141 5.3. Export taxes 2009-07-27 Mauritius: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Mauritius charges an export tax on sugar  
Resolution status note: Mauritius reported that taxes were eliminated in 2004  
NTB-000-153 1.1. Export subsidies
B41: TBT regulations on production processes
2009-07-27 Mauritius: Ministry of Trade Tanzania Resolved
2010-11-22
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Complaint: Mauritius have refused to buy beer from Tanzania on TBT grounds  
Resolution status note: Mauritius reported that this is no longer obtaining  
NTB-000-180 7.9. Inadequate trade related infrastructure
Policy/Regulatory
2009-07-27 Mozambique: Beira Port Malawi Resolved
2011-07-28
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Complaint: Beira & Nacala are the main ports for imports/export goods, which are currently overworked. Lack of institutional support.  
Resolution status note: Mozambique reported that this is not a barrier because Mozambique has three big ports fully operational. The Maputo port being the main one. In March the Single Window Project will become operational at the Maputo Port, to help reduce the time required for customs clearance  
NTB-000-188 7.10. Other 2009-07-27 Mozambique: Ministry of Transport Malawi Resolved
2010-11-22
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Complaint: risk of robbery and theft along the way, particularly in Mozambique  
Resolution status note: This complaint is too general and therefore cannot be traced. Malawi reported that they were unable to substatntiate the complaint.  
NTB-000-188 7.10. Other 2009-07-27 Mozambique: Ministry of Transport Malawi Resolved
2010-11-22
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Complaint: risk of robbery and theft along the way, particularly in Mozambique  
Resolution status note: Malawi and Mozambique reported that the complaint is too general and cannot be processed any further. In the absence of additional information, the complaint is therefore considered resolved.  
NTB-000-191 7.9. Inadequate trade related infrastructure 2009-07-27 Mozambique: Ministry of Transport Malawi Resolved
2010-11-22
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Complaint: Logistical bottlenecks along the Nacala and Beira rail routes have resulted in nearly 60% of Malawi's tobacco exports being sent overland to the more distant port of Durban.Nacala and Beira routes relatively expensive and inefficient.  
Resolution status note: This is a general complaint which Malawi could not folow up due to lack of specific information.  
NTB-000-193 8.7. Costly Road user charges /fees
Policy/Regulatory
2009-07-27 Mozambique: Ministry of Transport Malawi Resolved
2010-11-22
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Complaint: High cost of transportation. Nearly two-thirds of the exported product is transported by the long route of road and rail to Durban, rather than the less expensive route via rail to Nacala, Mozambique. The savings from use of the closer port would be as much as 7-10 percent of total cost  
Resolution status note: The corridors issues is being adressed thorugh the Regional trade facilitation programme. Th eissues are therfore being attended to in the overall regional infrastructure developement programme  
NTB-000-197 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Mozambique: Delegação Aduaneira de Machipanda (Rail) Zimbabwe Resolved
2010-11-22
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Complaint: Zimbabwean exporters take longer to clear products at the Mozambique/Zimbabwe border. This is affecting particularly exports of fresh milk. This has limited Zimbabweans to exporting products that have a long shelf life into that country.  
Resolution status note: Mozambique reported that there are proper procedures for speedy clearance of fresh products, which ensure timely customs clearance and without damage to the economic operators. We will try to ascertain the situation and creating conditions that this does not happen again  
NTB-000-203 7.6. Lack of information on procedures (or changes thereof) 2009-07-27 Mozambique: Mozambique Bureau of Standards Zimbabwe Resolved
2010-11-22
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Complaint: Difficulty in getting copies of relevant Standards  
Resolution status note: Mozambique reported that the question reported that INNOQ ( Mozambique national Institute of standards) there are many many – Brochures for the relevant standards  
NTB-000-206 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Mozambique: Mozambique Bureau of Standards Zimbabwe Resolved
2010-11-22
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Complaint: Delays in obtaining approval of test reports  
Resolution status note: Mozambique reported that , in Mozambique there are many laboratories with the specific subject to deal with such tests and under the various Ministries as well the Universities.  
NTB-000-218 2.10. Inadequate or unreasonable customs procedures and charges
Policy/Regulatory
2009-07-27 Mozambique: Ministry of Trade Zimbabwe Resolved
2010-11-22
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Complaint: In Mozambique, any wine consignment which is not escorted by police attracts a US$ 30 fine. It is not clear what the offence is and at what point the police should start escorting the consignments  
Resolution status note: Mozambique reported that monitoring tax is part of security measures and revenue assurance at risk, there are others situations like this, the most common being the provision of guarantee or security at the starting point of transit. The management system of transit guarantee of SADC, of which Mozambique is a signatory establishes the principle of extra-territorial validity of the warranty  
NTB-000-147 1.8. Import bans
Policy/Regulatory
2009-07-27 Namibia: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Namibia imposed an import ban on wheat flour  
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