Resolved complaints

Showing items 161 to 180 of 818
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-202 7.6. Lack of information on procedures (or changes thereof) 2009-07-27 Botswana: Botswana Bureau of Standards Zimbabwe Resolved
2010-11-22
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Complaint: Difficulty in getting copies of relevant Standards  
Resolution status note: Botswana reported that Botswana standards are accessible and available through Botswana Bureau of Standards (BOBS). ISO, EN, BS and other standards from SADC member states and other regions are obtainable through BOBS. Anyone can access or obtain standards through BOBS at a fee.  
NTB-000-151 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Kenya: Kenya Revenue Authority Tanzania Resolved
2010-11-22
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Complaint: On a number of occasions, Kenyan customs demands that products originating from Tanzania have to be unloaded for physical verification, which means destruction of the product packages. The importer has thereafter to repackage goods at own cost so as to fit original packages. Products most affected include tyres, textiles, cognac spirits and cigarettes.  
Resolution status note: Issue resolved through COMESA customs and trade comittee  
NTB-000-152 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Kenya: Kenya Revenue Authority Tanzania Resolved
2010-11-22
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Complaint: Kenyan customs often demand a customs insurance bond for transit goods that pass through Kenyan roads en route to Uganda , Rwanda, Burundi and DRC.  
Resolution status note: Issue resolved through EAC  
NTB-000-133 5.7. Minimum import price limits
Policy/Regulatory
2009-07-27 Lesotho: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Lesotho regulates prices for dry beans  
Resolution status note: Lesotho reported that she does not regulate prices for any product; however our marketing department sometimes makes some price recommendations based on the market price for legumes. At times when these food stuffs have been subsidized due to lack of food supplies as a result of drought, prices are being regulated (only on subsidized programmes).  
NTB-000-134 5.7. Minimum import price limits
Policy/Regulatory
2009-07-27 Lesotho: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Lesotho regulates prices by fixing a floor price for peas  
Resolution status note: Lesotho reported that she does not regulate prices for any product; however our marketing department sometimes makes some price recommendations based on the market price for legumes. At times when these food stuffs have been subsidized due to lack of food supplies as a result of drought, prices are being regulated (only on subsidized programmes).  
NTB-000-138 5.1. Quantitative restrictions 2009-07-27 South Africa: Ministry of Agriculture South Africa Resolved
2010-11-22
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Complaint: Malawi imposes quantitative restrictions on Maize imports  
Resolution status note: Malawi reported that there is no policy to restrict maize imports but this one was applied to suppliers who did not comply with the contractual obligations of maize imports  
NTB-000-139 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Malawi controls quantities of imported wheat  
Resolution status note: Malawi reported that there is no quantitative control of wheat  
NTB-000-140 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Malawi controls quantities of imports of wheat products  
Resolution status note: Malawi reported that there is no quantitative control of wheat products  
NTB-000-169 2.10. Inadequate or unreasonable customs procedures and charges 2009-07-27 Malawi: Malawi Revenue Authority Malawi Resolved
2010-11-22
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Complaint: Preshipment Inspection requirement for all imports over the value of US$2000  
Resolution status note: Malawi reported that Pre Shipment Inspection programme was phased out in 2007  
NTB-000-170 2.3. Issues related to the rules of origin 2009-07-27 Malawi: Malawi Revenue Authority Malawi Resolved
2010-11-22
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Complaint: Delays in the issuance of rules of origin certificates  
Resolution status note: Malawi reported that the NTB was been resolved Internally  
NTB-000-173 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: Restriction on importation of Kitchen and table salt  
Resolution status note: Malawi reported that there is no restriction but salt is licensed to ensure only iodised kitchen and table salt is imported  
NTB-000-176 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: Restriction on importation of poultry, including day old chicks  
Resolution status note: Malawi reported that there is no restriction but licensing measures were introduced when there was an outbreak of bird flu disease  
NTB-000-177 1.1. Export subsidies
A11: Prohibitions for sanitary and phytosanitary reasons
2009-07-27 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Ban on imports of fresh meat products from South Africa and Zimbabwe  
Resolution status note: Malawi reported that there is no ban on meat imports but licensing measures were introduced when there was an outbreak of foot and mouth and bird flu diseases  
NTB-000-178 1.8. Import bans 2009-07-27 Malawi: Ministry of Trade Zimbabwe Resolved
2010-11-22
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Complaint: Ban on imports of fresh meat products from Zimbabwe  
Resolution status note: Malawi reported that there is no ban on meat imports but licensing measures were introduced when there was an outbreak of foot and mouth and bird flu diseases  
NTB-000-179 1.1. Export subsidies
E313: Temporary prohibition, including suspension of issuance of licences
2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: Restriction on importation of Eggs of poultry, whether in shell, pulp or dried forms; eggs of wild birds  
Resolution status note: Malawi reported that there is no ban on meat imports but licensing measures were introduced when there was an outbreak of foot and mouth and bird flu diseases  
NTB-000-184 5.12. Export restraint arrangements
Policy/Regulatory
2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: Export ban on maize, maize meal and other maize byproducts.  
Resolution status note: Malawi reported that the ban was effected when national stocks of maize were low but licenses were routinely given after the situation improved  
NTB-000-187 2.14. Other 2009-07-27 Malawi: Ministry of Transport Malawi Resolved
2010-11-22
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Complaint: Charges on delayed reporting by truck.Clearance must take place within 24 hours or a fine is issued if the shipment is late.  
Resolution status note: Malawi reported that this is not an NTB but a legitimate control measure for truck reporting.  
NTB-000-198 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Malawi: Malawi Revenue Authority Zimbabwe Resolved
2010-11-22
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Complaint: Discrimination in goods clearance between small and commercial traders.The quantities that a trader carries determine the procedure to be followed in clearing goods through the border. Small traders into Malawi are clogging up the whole system and flooding up the whole market with commercial goods. Commercial traders are pushed out of the system because of the procedures that are applied at the port of entry.  
Resolution status note: Malawi reported that Customs clearing procedures are the same for small as well as commercial traders, but this could have been a one-off incident. However, now the Revenue Authority has an inland clearing system to overcome delays at the border and Malawi will continuously monitor the situation at the border to ensure smooth flow of goods and people  
NTB-000-201 7.6. Lack of information on procedures (or changes thereof) 2009-07-27 Malawi: Malawi Bureau of Standards Zimbabwe Resolved
2010-11-22
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Complaint: Difficulty in accessing information on what Standards are relevant  
Resolution status note: Malawi reported that the Malawi Bureau of Standards has booklets on standards which can be accessed by the business community on demand.  
NTB-000-205 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Malawi: Malawi Bureau of Standards Zimbabwe Resolved
2010-11-22
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Complaint: Delays in obtaining approval of test reports  
Resolution status note: Malawi reported that the challenge had been noted by Government and measures are being taken to improve the procedures by the Standards Bureau  
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