Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 181 to 200 of 810

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-207	1.1. Export subsidies A84: Inspection requirement	2009-07-27	Malawi: Ministry of Trade	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Cumbersome export certification procedures. The delays in going through the inspection process and approval process which takes a minimum of three working days, can be costly to exporters particularly for perishables. the process is that the Malawian importer seeks approval from ITS Malawi for inspection. ITS Malawi notifies ITS head office, which is in South Africa. Head office instructs ITS Zimbabwe and gives them authority to carry out the inspection at the Malawian Company's expense.
Resolution status note:	Malawi reported that these procedures are no longer applicable, phased out with PSI in 2007
NTB-000-208	2.14. Other	2009-07-27	Malawi: Malawi Revenue Authority	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Requirement by the Malawian authorities for SGS certification.
Resolution status note:	Malawi reported that the programme phased out in 2006
NTB-000-166	5.1. Quantitative restrictions	2009-07-27	Malawi: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	There is an Import restriction on Portland cement
Resolution status note:	Malawi reported that NTB had been resolve internally.
NTB-000-141	5.3. Export taxes	2009-07-27	Mauritius: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Mauritius charges an export tax on sugar
Resolution status note:	Mauritius reported that taxes were eliminated in 2004
NTB-000-153	1.1. Export subsidies B41: TBT regulations on production processes	2009-07-27	Mauritius: Ministry of Trade	Tanzania	Resolved 2010-11-22	View
Complaint:	Mauritius have refused to buy beer from Tanzania on TBT grounds
Resolution status note:	Mauritius reported that this is no longer obtaining
NTB-000-180	7.9. Inadequate trade related infrastructure Policy/Regulatory	2009-07-27	Mozambique: Beira Port	Malawi	Resolved 2011-07-28	View
Complaint:	Beira & Nacala are the main ports for imports/export goods, which are currently overworked. Lack of institutional support.
Resolution status note:	Mozambique reported that this is not a barrier because Mozambique has three big ports fully operational. The Maputo port being the main one. In March the Single Window Project will become operational at the Maputo Port, to help reduce the time required for customs clearance
NTB-000-188	7.10. Other	2009-07-27	Mozambique: Ministry of Transport	Malawi	Resolved 2010-11-22	View
Complaint:	risk of robbery and theft along the way, particularly in Mozambique
Resolution status note:	This complaint is too general and therefore cannot be traced. Malawi reported that they were unable to substatntiate the complaint.
NTB-000-188	7.10. Other	2009-07-27	Mozambique: Ministry of Transport	Malawi	Resolved 2010-11-22	View
Complaint:	risk of robbery and theft along the way, particularly in Mozambique
Resolution status note:	Malawi and Mozambique reported that the complaint is too general and cannot be processed any further. In the absence of additional information, the complaint is therefore considered resolved.
NTB-000-191	7.9. Inadequate trade related infrastructure	2009-07-27	Mozambique: Ministry of Transport	Malawi	Resolved 2010-11-22	View
Complaint:	Logistical bottlenecks along the Nacala and Beira rail routes have resulted in nearly 60% of Malawi's tobacco exports being sent overland to the more distant port of Durban.Nacala and Beira routes relatively expensive and inefficient.
Resolution status note:	This is a general complaint which Malawi could not folow up due to lack of specific information.
NTB-000-193	8.7. Costly Road user charges /fees Policy/Regulatory	2009-07-27	Mozambique: Ministry of Transport	Malawi	Resolved 2010-11-22	View
Complaint:	High cost of transportation. Nearly two-thirds of the exported product is transported by the long route of road and rail to Durban, rather than the less expensive route via rail to Nacala, Mozambique. The savings from use of the closer port would be as much as 7-10 percent of total cost
Resolution status note:	The corridors issues is being adressed thorugh the Regional trade facilitation programme. Th eissues are therfore being attended to in the overall regional infrastructure developement programme
NTB-000-197	2.8. Lengthy and costly customs clearance procedures	2009-07-27	Mozambique: Delegação Aduaneira de Machipanda (Rail)	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Zimbabwean exporters take longer to clear products at the Mozambique/Zimbabwe border. This is affecting particularly exports of fresh milk. This has limited Zimbabweans to exporting products that have a long shelf life into that country.
Resolution status note:	Mozambique reported that there are proper procedures for speedy clearance of fresh products, which ensure timely customs clearance and without damage to the economic operators. We will try to ascertain the situation and creating conditions that this does not happen again
NTB-000-203	7.6. Lack of information on procedures (or changes thereof)	2009-07-27	Mozambique: Mozambique Bureau of Standards	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Difficulty in getting copies of relevant Standards
Resolution status note:	Mozambique reported that the question reported that INNOQ ( Mozambique national Institute of standards) there are many many – Brochures for the relevant standards
NTB-000-206	1.1. Export subsidies A82: Testing requirement	2009-07-27	Mozambique: Mozambique Bureau of Standards	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Delays in obtaining approval of test reports
Resolution status note:	Mozambique reported that , in Mozambique there are many laboratories with the specific subject to deal with such tests and under the various Ministries as well the Universities.
NTB-000-218	2.10. Inadequate or unreasonable customs procedures and charges Policy/Regulatory	2009-07-27	Mozambique: Ministry of Trade	Zimbabwe	Resolved 2010-11-22	View
Complaint:	In Mozambique, any wine consignment which is not escorted by police attracts a US$ 30 fine. It is not clear what the offence is and at what point the police should start escorting the consignments
Resolution status note:	Mozambique reported that monitoring tax is part of security measures and revenue assurance at risk, there are others situations like this, the most common being the provision of guarantee or security at the starting point of transit. The management system of transit guarantee of SADC, of which Mozambique is a signatory establishes the principle of extra-territorial validity of the warranty
NTB-000-147	1.8. Import bans Policy/Regulatory	2009-07-27	Namibia: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Namibia imposed an import ban on wheat flour
NTB-000-185	5.4. Quotas	2009-07-27	South Africa: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	Annual quota allocations for sugar into SACU
Resolution status note:	South Africa report3ed that Quota allocations have been agreed to on the Sugar Protocol which is also part of the SADC Protocol on Trade
NTB-000-217	2.9. Issues related to transit fees Policy/Regulatory	2009-07-27	Zambia: Zambia Revenue Authority	Zimbabwe	Resolved 2010-11-22	View
Complaint:	When Zimbabwean goods are exported to DRC via Zambia, Zambian authorities require that a bond guarantee be deposited with Customs authorities to safeguard the goods in transit. Zambian authorities call for the bond guarantee to be paid in hard currency at port of entry but refunds are made in Zambian currency at port of exit. The Zambian currency may be of no use to the exporter in the country of destination of the products or country of origin.
Resolution status note:	Zambia reported that all payments to Zambia Revenue Authority (ZRA) are in Zambian currency (Kwacha). Based on existing legislation which is consistent with international best practices, all goods transiting through Zambia are expected to be on a transit document (and covered by transit bond/security) or a monetary deposit on all those without bond cover. With the newly introduced Electronic Deposit account system in place, clients who pay a deposit at Entry point are able to get the refund at the Exit point provided they comply with deposit conditions.
NTB-000-230	2.8. Lengthy and costly customs clearance procedures	2009-07-28	Namibia: Namibia Revenue Authority	Namibia	Resolved 2011-03-09	View
Complaint:	Border delays due to documentation and customs procedures.
Resolution status note:	Namibia reported that the Ministry of Finance have so far appointed 61 entry level staff and interviews are still ongoing senior positions up to April 2011
NTB-000-230	2.8. Lengthy and costly customs clearance procedures	2009-07-28	Namibia: Namibia Revenue Authority	Namibia	Resolved 2011-03-09	View
Complaint:	Border delays due to documentation and customs procedures.
NTB-000-219	2.3. Issues related to the rules of origin	2009-07-28	South Africa: South Africa Revenue Services	Zambia	Resolved 2010-07-22	View
Complaint:	SARS is issuing a blue colour SADC certificate of origin with wrong specifications instead of the approved Yellow certificate which is in accordance to the SADC specifications. Zambia Revenue Authority has rejected the blue certificates and demanded that Zambian importers pay full duties as deposits in order to clear their cargo which would have qualified under the SADC rules of origin had a proper certificate been issued.
Resolution status note:	South Afric areported that SARS corrected the anomally and are noiw issuing correct colour certificate of origin

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